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Finding your Model Number

Finding your Model Number

Find your appliance model & serial number

All types of electrical appliances have model numbers which are printed on packaging and usually on the product itself. Your model number is located in the appliance user manual or on the product itself. If you need to find your E-NR (model number) and FD (production) number, you will find these on an information panel on the appliance known as the 'rating plate'. Please choose your appliance type to find out where to locate the rating plate.

Should you require the model number of your appliance for identification purposes, for example, when looking for spares and accessories on this website or when organising a repair; In the first instance always refer to the manufacturers instruction manual which would have been included with the product at point of purchase. In a lot of cases information found here is all that will be required. For those manufacturers that do use specific model/serial numbers, these are usually found on stickers or rating plates found in less visible areas of the product.

Safety Information

We would urge all our customers to only search their appliance for this rating plate as a last resort especially when dealing with appliances which are hard wired into the gas, electricity or water supply as there is the potential for fatal injury or irreparable damage to your appliance and or immediate surroundings. If you are unsure whether to locate this information yourself, seek advice from the manufacturer or a qualified engineer, if the appliance uses a gas supply consult a Gas Safe registered engineer.

Below is a guide to where this information can be found on most major appliances

  1. The inside walls
  2. Bottom left side of the salad compartment, visible when the plastic drawers/shelving is removed.
  3. The sides or back of the machine.
  4. Freezers - The very bottom on the inside.
Find your American Refrigerators model number
  1. Behind the main oven door
  2. The frame behind the door.
  3. The sides of the door near the hinges.
  4. Behind any other doors.
  5. The base of the cooker behind the door.
  6. The side and back panels.
Find your Cookers and Ovens model number
  1. On the top of the hood vent
  2. On the underside edge of the hood vent
  3. On the rear of the hood shaft
Find your Cooker Hoods model number
  1. Behind the door.
  2. The base of the dishwasher (kick strip).
  3. Lower the door all the way down, check the area normally obscured by the door.
  4. Check the side panels and the rear of the appliance.
Find your Dishwashers model number
  1. Underneath the hob - viewable by removing the kitchen unit drawer directly below (if applicable).
  2. On the top edge of the appliance.
Find your Hobs model number
  1. The inside walls.
  2. Bottom left side of the salad compartment, visible when the plastic drawers/shelving is removed.
  3. The sides or back of the machine.
  4. Freezers - The very bottom on the inside.
Find your Refrigeration model number
  1. Behind the kickplate at the base (front) of the appliance.
  2. Behind the door, either on the inside near the hinge or on the door frame
  3. Check behind the pump filter flap or door.(If one is present).
  4. Check the sides and back of the machine.
Find your Washing Machines model number

Series numbers

Manufacturers often make changes to models, throughout their production, which can sometimes result in different parts being used for a model. A series number would indicate if there was a change in production from the original appliance produced. For instance, a motor may be changed mid-year, which could mean that a different wiring harness has to be used. If your revision # is not on your appliance tag. That is ok. You can use the first two digits of your serial number, as seen below.

Where to Find Your Appliance Model Number

To find the right spare part for your domestic appliance, you need to know the appliance’s model number. Your model number will usually be found inside the door of your appliance, or at the rear.

See below for more information on specific brand’s model numbers.

AEG

Appliances have a unique PNC/ENR number which begins with either 9 or a 6 depending on the appliance.
It is 9 or more digits long.

Ariston

Model numbers begin with letters followed by numbers.

Belling

Example model numbers: XOU252SS, 620MK2
If making an enquiry please also include the Range / Series name.
e.g. Farmhouse, Format, or Formula.

Bosch

Bosch appliances have a unique E-NR (E Number) which will normally be found inside the door of the appliance.
Example E-NR’s:
WFF2000GB/01 SGS46E02EU/01
195303440
The FD number is the machines Serial Number

Candy

Model Number will normally start with a letter.
When making an enquiry please ensure that you include the cabinet number which begins with a 3 and is at least 16 digits long.

Cannon

Example Model Number:
10530G

Creda

Example Model Numbers:
17084E, C361EW

Hoover

Model Numbers normally start with a letter - When Making an enquiry please also include the cabinet number which starts with a 3 and is at least 16 digits long
Example Model Numbers: A2120001, HND71547

Hotpoint

Example Model Number: wma74p – The letter at the end doesn’t normally appear on the front of the machine, but inside the door. This denotes the colour of the machine and could therefore be important.

Ignis

Example Model Numbers: AWL302, AKS626IX
When Making an enquiry please also include the Service Number (12 digits)

Indesit

Example Model Numbers: WG1034TPG, HI160E
More often than not the full Model Number doesn’t appear on the front of the machine. Always double check the rear of the appliance for the FULL model number.

Neff

Neff appliances have a unique E-NR (E Number) which will normally be found inside the door of the appliance.
Example E-NR’s: B1420W0GB01
The FD number is the machines Serial Number

New World

Model Numbers start with 3 letters followed by numbers. When making an enquiry please also include the serial number.

Parkinson Cowan

When making an enquiry please ensure to include the Model Number and PNC number which starts with a ‘9’.

Servis

When making an enquiry ensure to include the Model Number and PNC number

Siemens

Siemens appliances have a unique E-NR (E Number) which will normally be found inside the door of the appliance.
Example E-NR’s:
WM50201GB01
The FD number is the machines Serial Number

Stoves

Example Model Number:
600DF
When Making an enquiry please include the model code which normally begins with ‘5’ or ’05’

Tricity Bendix

Example Model Number:
CSIE223W
When making an enquiry please include the production number

Whirlpool

Example Model Numbers:
AKG341WH, ADG7560, AWZ139, AWM322
When making an enquiry please include the 12 digit service number

Zanussi

Example Model Number:
ZC565G, ZT615, TDS463E
When making an enquiry please include the Production Number

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Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

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