Monday - Friday: 08:00 - 20:00, Saturday: 09:00 - 18:00
Book a Repair 0208 226 3633

Our team of North London Appliances engineers is based locally around the London*  They are employed and trained by us, meaning that you are assured of an expert repair. You can arrange a visit both in and out of guarantee.

Before you book, please follow the steps below:

This process is for large appliances – Please note that we do NOT repair small appliances such as an iron or coffee machine.
  1. Browse online help

    • Browse our online help for common issues.
    • Check your instruction manual - you can download a pdf copy here
  2. Before you call

    • Check our covered areas from here
    • Find your appliance's model and serial number
    • View our prices, check our guarantee conditions for repairs under our manufacturer’s guarantee and please read our terms and conditions for chargeable repairs
  3. Book an engineer

Repair appointments can only be arranged by telephone or our online system, but you can email us with a query or about an ongoing repair.

NLA Customer Service

Contact us

  • Arrange an engineer visit
  • Buy spare parts or accessories
  • Obtain product advice

To arrange an engineer visit please call:

0208 226 3633 (London)

Lines open Monday - Friday 8am to 10pm, Saturday 9am to 8pm and Sunday 10am to 3pm.

Book online

Alternatively you can arrange a visit now by using our online system.

Arrange an engineer visit online (London only)

Book online