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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Warming Drawer Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Warming Drawer.

The ovenware or food remain cold

Issue:
Check whether the appliance is switched on there has been a power cut the drawer is closed completely.
Advice:

The ovenware or food are not warmed sufficiently

Issue:
This may indicate that the ovenware or food were not warmed for a sufficient length of time the drawer was left open for a long time.
Advice:

power on

The "power on" indicator light flashes

Issue:
Check whether the drawer is closed.
Advice:

The indicator light flashes rapidly when the warming drawer is closed

Issue:
Call the after sales service
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

power on

The "power on" indicator light does not light up

Issue:
The indicator light is faulty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The fuse in the fuse box has blown

Issue:
Disconnect the appliance at the mains and consult the after sales service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Part or all of Microwave Built-in Drawer does notoperate.

Issue:
Power cord of Microwave Built-in Drawer is not completely connected to the electrical outlet. Power outage. Fuse/circuit breaker doesn't work. Microwave Built-in Drawer is in Demo Mode.
Advice:
Make sure the power cord is tightly connected to the outlet. Check house lights to be sure. Call your local electric company for service. Replace the fuse or reset the circuit breaker.

Food in Microwave Built-in Drawer is not heated.

Issue:
No power to the appliance. Drawer controls improperly set. Drawer is in Demo Mode.
Advice:
See Solution for above Problem. Check if the controls have been properly set.

Microwave Built-in Drawer light does not work.

Issue:
Light bulb is loose or burned out.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Touch controls will not operate.

Issue:
Light bulb is loose or burned out.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Touch controls will not operate.

Issue:
Panel Lock is on.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Display flashes

Issue:
Power failure.
Advice:
Touch STOP/CLEAR pad and reset the clock. If the microwave oven was in use, you must reset the cooking function.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Wine Cooler Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Wine Cooler.

The appliance is not working

Issue:
Please check, that the mains plug sits correctly in the socket and that the fuse in the socket has not tripped.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The noises are too loud

Issue:
Please check that the appliance is standing firmly on thefloor. Please bear in mind that nothing can prevent flownoises in the refrigeration circuit.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The temperature in your wine unit is too high

Issue:
Please check the setting under the section Setting thetemperature" and, that the separate thermometer shows the correctvalue, that ventilation is working properly, and-that the wine unit is not too close to a source of heat.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E01

Sensor fault

Issue:
A technical defect is possible.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Low voltage

Low voltage

Issue:
The mains voltage has dropped below the permitted limitvalue
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Appliance has no cooling capacity.The interior light does not function.The display does not come on.

Issue:
Power failure; the fuse has actuated;the mains plug is not in properly.
Advice:
Check that the power is on. The fuse mustbe switched on. Check that the mains plugis plugged in.

The refrigerating unit switches onmore and more frequently and forlonger.

Issue:
Appliance door opened frequently. The ventilation openings arecovered.
Advice:
Do not open the door unnecessarily. Remove obstacles and dirt.

The temperature in the refrigeratorcompartment is too cold.

Issue:
Temperature has been set too low.
Advice:
Set a warmer temperature

The interior light does not function.

Issue:
The bulb is defective. The light switch is sticking.
Advice:
Change the bulb. Check whether it can be moved.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Cooktop Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Cooktop.

Burner does not ignite when switched on.

Issue:
No power supply.
Advice:
WTurn all control knobs to 0. Check in the fuse box whether the fuse has blown.

Burner does not ignite when switched on. Audible signalsounds.

Issue:
Fault on the burner or the gas supply.
Advice:
Turn all control knobs to 0.Check: Burner parts fitted correctly? Gas shut-off valve open? Burners dry and clean? Air in the line after first connection or a changeof gas cylinder (liquid gas)? Gas cylinder empty (liquid gas)?

Burner goes off during operation. Audible signal sounds.

Issue:
Fault on the burner or the gas supply.
Advice:
Turn all control knobs to 0. Wait until the appliance has cooled down. Check: Burner parts fitted correctly? Electrode soiled (food remainders) or moist? Burner soiled by spillovers? Strong draft (e.g. open window directly behind the gas stovetop)? Gas cylinder empty (liquid gas)?

Burner goes off during operation. Audible signal continues to sound although all control knobshave been turned to 0.

Issue:
Protection against overheating
Advice:
Turn all control knobs to 0. Wait until the appliance has cooled down and the audible signal goes off.

Burner goes off during operation

Issue:
Power failure
Advice:
Turn all control knobs to 0. Check the power supply. The burners do not reignite automatically after apower failure.

Turn the control knob to 0. The appliance tries to reignite and an audible signal sounds.

Issue:
Technical defect
Advice:
Notify Gaggenau customer service.

Burners go off during operation. An audible signal sounds.

Issue:
Safety shut-off: appliance has not been operated in the past six hours.
Advice:
Turn the control knob to 0 and then switch on again, if necessary.

There is a smell of gas in the kitchen

Issue:
Potential leak on connection of gas cylinder.
Advice:
Check gas cylinder connection for leaks.

The corners of the appliance curve upwards slightly during operation.

Issue:
The heat causes the cooktop's metal to expand.
Advice:
This is normal. No curving is visible after cooling down.

Uneven burner flame

Issue:
The burner parts aren't correctly positioned. The openings of the burner are dirty.
Advice:
WCorrectly position burner parts. Clean openings of the burner.

Gas flow seems abnormal or no gascomes out.

Issue:
Intermediate valves are closed. If using a gas cylinder, make sure it's not empty.
Advice:
Open the intermediate valves. Replace gas cylinder.

The electrical ignition doesn't work.

Issue:
Food or cleaner residue may be between the flame igniters and the burners. The burners are wet. The burner lids aren't correctly positioned. Power failure
Advice:
The space between flame igniter and burner must be clean. Carefully dry the burner lids. Check whether the lids are correctly positioned.L ight burner by hand.

The appliance cannot be switched on.

Issue:
No electricity. Objects lie on the control panel.
Advice:
Check the domestic fuse. Remove objects.

Both right cooking zones are switched back to level 7.H blinks on the cooking level display.

Issue:
The overheating protection has been triggered.
Advice:
It is possible to use the remaining cooking zones. After cooling down the complete cooktop can beused once again.

A cooking zone switches off after operating for a longerperiod of time.

Issue:
The holiday safeguard is set to automatically switch off a cooking zone 4 hours after the last operation
Advice:
Switch the cooking zone onagain as usual.

No reaction from the cooktop.

Issue:
Extremely excessive voltage in themains, e.g. caused by lightning. Control panel is soiled. The main switch was not touched long enough.
Advice:
Isolate the appliance from the for 30 sec by switching off the domestic fuse. Clean control panel. Always keep the control panel clean. Touch the main switch again.

The display panel lights, aspot lights constantly onthe timer display panel, however the cooking zonedoes not heat up.

Issue:
The appliance is onshow room mode.
Advice:
Disconnect the appliance from the power supply. Reconnect the appliance andwithin 3 minutes carry out the following procedure: Toucht he + symbol and keep the finger pressed down. Touch the main switch until youhear a signal. Immediately remove your finger from the main switch and then releasethe + symbol.

The Powerboost function display flashes and then turns off

Issue:
The element is too hot.
Advice:
The Power boost function operates the element withthe highest possible power. During long cooking times, it is possible that the function will turn the ele-ment off to protect the cooktop from overheating. You can continue to use the cooktop if the display is not flashing.

Display " and numbers

Issue:
A fault in the electronic system hasoccurred.
Advice:
Turn the appliance off and back on at the fuse or circuit breaker. If the same fault occurs again, disconnect the appliance and call Technical Assistance Service.

§ + number

Electronic system malfunction.

Issue:
Unplug the cooktop from the mains. Wait for 30 seconds andswitch it on again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

š + number

Electronic system malfunction.

Issue:
Unplug the cooktop from the mains. Wait for 30 seconds andswitch it on again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

¡ + number

Electronic system malfunction.

Issue:
Unplug the cooktop from the mains. Wait for 30 seconds andswitch it on again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

"‹ / "Š

There is an internal error in the operation.

Issue:
Unplug the cooktop from the mains. Wait about 30 seconds before plugging it in again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The electronic system has overheated and the corresponding element hasbeen switched off.

Issue:
Wait until the electronic system has cooled down completely. Then push any symbol on the cooktop. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

"...

The electronic system has overheated and all elements have been switched off.

Issue:
Wait until the electronic system has cooled down completely. Then push any symbol on the cooktop. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F0/F9

There is an internal function error.

Issue:
Disconnect the hob from the power supply. Wait a few seconds before reconnecting it. If the indication persists contact the Technical Assistance Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F1

A cooking zone has faulty electronics.

Issue:
Switch the cooktop off and, after a few minutes, onagain using the household fuse or the circuitbreaker in the fuse box (reset). Disconnect thecooktop from the electricity and call the after-salesservice if the display appears again.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F2

F2 display

Issue:
The cooktop is too hot and has switched itself off.Remove the pans from the cooking zones. F2disappears from the display when the indicator isacknowledged (by touching any control panel) andwhen the cooking zones have cooled sufficiently.Wait a few minutes until the cooking zones havecooled down slightly. If F2 appears again after thecooking zones are switched back on, the cooktop isstill too hot. Switch off the cooking zones and allowto cool further.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F4

F4 display

Issue:
The control panel is too hot and the cooktop hasswitched itself off. Check whether there is a hotpan on the control panel.Remove the pan from the control panel. Wait a fewminutes until the control panel has cooled downslightly. If F4 appears again after the cooking zonesare switched back on, call the after-sales service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F7

Frying sensor faulty

Issue:
Confirm the error message by touching any key. Youcan continue cooking without the frying sensorfunction. Call the after-sales service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F8

F8 display

Issue:
A cooking zone has been in constant operation fortoo long. The holiday safeguard was activated.Switch off the cooking zone. It can be switched onagain immediately.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Er

Er display and numbers

Issue:
If an Er and numbers appear in the display, there isa fault with the electronics. Switch the cooktop offand on again using the household fuse or the circuitbreaker in the fuse box. Call the after-sales serviceif the display appears again.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E

E flashes in all the cooking zone indicators and asignal sounds

Issue:
The main switch was touched continuously for morethan 5 seconds or there is an object on the mainswitch. Wipe the control panel thoroughly orremove the object. Switch the cooktop back on.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E

E flashes in a cooking zone display

Issue:
The control panel is very dirty, food has spilt over orthere is an object on the control panel. Wipe thecontrol panel thoroughly or remove the object.Touch the appropriate control panel. The flashing stops.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

u400

The cooktop is connected incorrectly.

Issue:
Disconnect the appliance from the mains using thehousehold fuse or the circuit breaker in the fusebox. Call the installation technician.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

K

K display

Issue:
The cooktop is too hot and has switched itself off.Remove the pots from the cooking zones.K disappears from the display when the cookingzones have cooled sufficiently.Wait a few minutes until the cooking zones havecooled down slightly. If K appears again after thecooking zones are switched back on, the cooktop isstill too hot. Switch off the cooking zones and allowto cool further.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

K

Alternating K and 7 display

Issue:
A cooking zone which is set on level 8 or 9 is toohot. This cooking zone is reduced to level 7. WhenK disappears you can select a higher setting again.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

t

The electronic system has overheated and the corresponding hotplate has switched off.

Issue:
Wait until the electronic system has cooled down properly, then press any symbol on the hob. If the indication persists contact the Technical Assistance Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F4

The electronic system has overheated and all the hotplates have switched off.

Issue:
Wait until the electronic system has cooled down properly, then press any symbol on the hob. If the indication persists contact the Technical Assistance Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

{b

Incorrect input voltage, not within the normal working limits.

Issue:
Contact the electricity distributor.
Advice:

{c/{d

The hotplate has overheated and switched off to protect the countertop.

Issue:
Wait until the electronic system has cooled down and then switch it on again.
Advice:

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine ENV series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine ENV series.

E11

Tap closed or water pressure too low

Issue:
Tap closed or water pressure too low; Drain tube improperly positioned; Water fill solenoid valve is faulty; Leaks from water circuit on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty. Cycle is paused with door locked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E12

Tap closed or water pressure too low

Issue:
Tap closed or water pressure too low; Drain tube improperly positioned; Water fill solenoid valve is faulty; Leaks from water circuit on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty. Cycle is paused with door locked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E13

Drain tube improperly positioned

Issue:
Drain tube improperly positioned; Water pressure too low; Water fill solenoid valve is faulty; Water circuit on pressure switch is leaking/clogged; Pressure switch faulty. Cycle is paused with door locked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E21

Drain tube kinked/clogged/improperly positioned

Issue:
Drain tube kinked/clogged/improperly positioned; Drain filter clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; PCB faulty; Electrical current leak between heating element and ground. Cycle is paused (after 2 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E22

Drain tube kinked/clogged/improperly positioned

Issue:
Drain tube kinked/clogged/improperly positioned; Drain filter clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; PCB faulty; Electrical current leak between heating element and ground. Cycle is paused
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E23

Drain pump faulty

Issue:
Drain pump faulty; Wiring faulty; PCB faulty. Safety drain cycle - Cycle stops with door unlocked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E24

PCB faulty

Issue:
PCB faulty. Safety drain cycle - Cycle stops with door unlocked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E31

Pressure switch

Issue:
Pressure switch; Wiring; Main PCB. Cycle stops with door locked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E32

Drain tube kinked/clogged/improperly positioned

Issue:
Drain tube kinked/clogged/improperly positioned; Drain filter clogged/dirty; Drain pump faulty; Water circuit on pressure switch; pressure switch; Wiring; main board. Cycle is paused.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E35

Water fill solenoid valve is faulty

Issue:
Water fill solenoid valve is faulty; Leaks from water circuit on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty. Cycle stops. Safety drain cycle. Drain pump continues to operate (5 min. on, then 5 min. off, etc.).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E38

Water circuit on pressure switches

Issue:
Water circuit on pressure switches; Pressure switches; Motor belt broken. Heating phase is skipped.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E3A

PCB faulty

Issue:
PCB faulty. Cycle stops with door locked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E41

Door lock unit faulty

Issue:
Door lock unit faulty; Wiring faulty; PCB faulty. Cycle is paused.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E42

Door lock unit faulty

Issue:
Door lock unit faulty; Wiring faulty; PCB faulty. Cycle is paused.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E43

Door lock unit faulty

Issue:
Door lock unit faulty; Wiring faulty; PCB faulty. (Safety drain cycle) Cycle stops.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E44

PCB faulty

Issue:
PCB faulty. (Safety drain cycle) Cycle stops.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E45

PCB faulty

Issue:
PCB faulty. (Safety drain cycle) Cycle stops.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E51

PCB faulty

Issue:
PCB faulty; current leakage from motor or from wiring. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E52

Motor faulty

Issue:
Motor faulty; wiring faulty; PCB faulty. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E53

PCB faulty

Issue:
PCB faulty. Cycle blocked, door locked
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E54

PCB faulty

Issue:
PCB faulty; current leakage from motor or from wiring Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E57

Wiring defective on inverter for motor

Issue:
Wiring defective on inverter for motor, inverter board defective. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E58

Wiring defective on inverter for motor

Issue:
Wiring defective on inverter for motor, inverter board defective, abnormal motor operation (motor overloaded); Motor defective. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E59

Motor defective

Issue:
Motor defective; Wiring defective on inverter for motor; Inverter board defective. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5A

Inverter board defective

Issue:
Inverter board defective. NTC open (on the inverter board). Overheating caused by continuous operation or ambient conditions (let appliance cool down). Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5H

Wiring defective

Issue:
Wiring defective, Inverter board defective. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5C

Inverter board defective

Issue:
Inverter board defective, the masters voltage is too high (measure the masters voltage). Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5d

Line interference

Issue:
Line interference, Wiring defective, defective main board or inverter board. Cycle blocked, door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5E

Defective wiring between main board and inverter board

Issue:
Defective wiring between main board and inverter board, Defective inverter board, defective main board. Cycle stops
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5F

Defective inverter board

Issue:
Defective inverter board, Defective wiring, defective main board. Cycle stops with door locked (after 5 attempts).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E61

NTC sensor faulty

Issue:
NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. The heating phase is skipped.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E62

NTC sensor faulty

Issue:
NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. Safety drain cycle – Cycle stopped with door open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E66

PCB faulty

Issue:
PCB faulty. Safety drain cycle – Cycle stopped with door open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E68

Earth-leakage between heater and earth

Issue:
Earth-leakage between heater and earth. Cycle blocked with door open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E69

Washing heating element interrupted

Issue:
Washing heating element interrupted (thermofuse open)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E71

Faulty NTC sensor

Issue:
Faulty NTC sensor; Wiring faulty; PCB faulty. Heating is skipped.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E72

Wiring faulty

Issue:
Wiring faulty; Drying NTC sensor (condenser) faulty; PCB faulty. Drying heating is skipped
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E73

Wiring faulty

Issue:
Wiring faulty; Drying NTC sensor (duct) faulty; PCB faulty. Drying heating is skipped
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E74

NTC sensor improperly positioned

Issue:
NTC sensor improperly positioned; Faulty NTC sensor; Wiring faulty; PCB faulty. Heating is skipped.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E82

PCB faulty

Issue:
PCB faulty (Wrong configuration data). Selector, wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E83

PCB faulty

Issue:
PCB faulty (Wrong configuration data). Selector, wiring Cycle cancelled.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E91

Wiring faulty

Issue:
Wiring faulty; Faulty control/display board PCB faulty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E92

Wrong control/display board

Issue:
Wrong control/display board; Wrong PCB (do not correspond to the model). Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E93

Incorrect configuration data

Issue:
Incorrect configuration data; PCB faulty Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E94

Incorrect configuration data

Issue:
Incorrect configuration data; PCB faulty. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E95

PCB faulty

Issue:
PCB faulty. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E97

Faulty PCB

Issue:
Faulty PCB (Wrong configuration data). Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E98

Incompatibility between main board and Inverter

Issue:
Incompatibility between main board and Inverter. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E9b / E9H

Display board

Issue:
Display board. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E9C

Display board

Issue:
Display board. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E9d

Display board

Issue:
Display board. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E9F

PCB

Issue:
PCB. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EH1

Power supply problems

Issue:
Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EH2

Power supply problems

Issue:
Power supply problems (incorrect / disturbance); PCB faulty. Wait for voltage nominal conditions.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EH3

Power supply problems

Issue:
Power supply problems (incorrect / disturbance); PCB faulty. Wait for voltage nominal conditions.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EHE

Wiring faulty

Issue:
Wiring faulty; PCB faulty. Safety drain cycle – Cycle stopped with door open
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EHF

PCB faulty

Issue:
PCB faulty. Safety drain cycle – Cycle stopped with door open
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EC1

Solenoid valve faulty/blocked

Issue:
Solenoid valve faulty/blocked; PCB faulty. Cycle interrupted with door closed. Drain pump functions always (5 min., then it stops for 5 min. etc.)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EC3

Wiring faulty

Issue:
Wiring faulty; Weight sensor faulty; PCB faulty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

Ed1

Wiring faulty between PCB and WD board

Issue:
Wiring faulty between PCB and WD board; WD board faulty; PCB faulty. Cycle interrupted.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

Ed2

Wiring faulty between PCB and WD thermostats

Issue:
Wiring faulty between PCB and WD thermostats; WD board faulty; PCB faulty. Cycle interrupted with door open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

Ed3

Wiring faulty between PCB and WD thermostats

Issue:
Wiring faulty between PCB and WD thermostats; WD board faulty; PCB faulty. Cycle interrupted with door open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

Ed4

Wiring faulty

Issue:
Wiring faulty: WD board faulty; PCB faulty. Cycle interrupted with door open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EF1

Drain tube blocked/kinked/too high

Issue:
Drain tube blocked/kinked/too high; Drain filter dirty/blocked. Warning displayed at the end of cycle (specific LED).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EF2

Excessive detergent dosing

Issue:
Excessive detergent dosing; drain tube kinked/blocked; Drain filter dirty/blocked. Warning displayed after 5 attempts or by the specific LED.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EF3

Water leaks onto base frame

Issue:
Water leaks onto base frame; water control system defective. Machine drains and cycle stops
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EF4

Tap closed

Issue:
Tap closed, water pressure too low.
Advice:
RESET

EF5

Final spin phases skipped.

Issue:
Final spin phases skipped.
Advice:
RESET

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine EWM series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine EWM series.

E11

Difficulty in filling during wash phase

Issue:
Tap closed or water pressure insufficient; Drain hose incorrectly positioned; Water fill solenoid faulty; Leaks from pressure switch hydraulic circuit; Pressure switch faulty; Wiring faulty; Circuit board faulty.
Advice:
Cycle paused, door closed.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E13

Water leakage

Issue:
Drain hose incorrectly positioned; Water pressure insufficient; Water fill solenoid faulty; Leaks or blockage in pressure switch hydraulic circuit; Pressure switch faulty; Circuit board faulty. Cycle paused, door closed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E21

Difficulties in draining

Issue:
Drain hose kinked/blocked/incorrectly positioned; Drain filter clogged or dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; Circuit board faulty; Current leakage from heating element to ground.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E23

Drain pump triac faulty

Issue:
Drain pump faulty; Wiring faulty; Circuit board faulty. Safety drain - Cycle stopped, door open Selector on “0”.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E24

Problems with «sensing» of drain pump triac

Issue:
Circuit board faulty. Safety drain – Cycle stopped, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E33

Incongruence between contact closure of anti- boiling and 1st level of pressure switch

Issue:
Pressure switch faulty; Current leakage from heating element to ground; Heating element; Wiring faulty; Circuit board faulty. Safety drain - Cycle stopped, door open Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E35

Water overflow

Issue:
Water fill solenoid faulty; Leaks from pressure switch hydraulic circuit; Pressure switch faulty; Wiring faulty; Circuit board faulty. Cycle blocked, door closed. Safety drain. Drain pump (sequence 5 min. ON - 5 min. OFF) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E36

«sensing» circuit of anti-boiling pressure switch faulty

Issue:
Circuit board faulty. Cycle blocked, door closed Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E37

«sensing» circuit of 1st level faulty

Issue:
Circuit board faulty. Cycle blocked, door closed Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E39

HV «sensing» circuit of anti-flooding pressure switch faulty

Issue:
Circuit board faulty. Cycle blocked, door closed Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E41

Door open

Issue:
Door safety interlock faulty; Wiring faulty; Circuit board faulty. Cycle paused Start
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E42

Problems with aperture of door

Issue:
Door safety interlock faulty; Wiring faulty; Circuit board faulty Cycle paused Start or Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E43

Power triac on door interlock faulty

Issue:
Door safety interlock faulty; Wiring faulty; Circuit board faulty. Safety drain, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E44

Door interlock «sensing» faulty

Issue:
Circuit board faulty. Safety drain, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E45

«sensing» on door interlock triac faulty

Issue:
Circuit board faulty. Safety drain, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E51

Motor power triac short-circuited

Issue:
Circuit board faulty; Current leakage from motor or wiring. Cycle blocked, door closed (after 5 attempts in diagnostics or immediate during selection) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E52

No signal from motor tachimetric generator

Issue:
Motor faulty; Wiring faulty; Circuit board faulty. Cycle blocked, door closed (after 5 attempts in diagnostics or immediate during selection) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E53

«sensing» circuit on motor triac faulty

Issue:
Circuit board faulty. Cycle blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E54

Motor relay contacts sticking

Issue:
Circuit board faulty; Current leakage from motor or wiring. Cycle blocked, door closed (after 5 attempts in diagnostics or immediate during selection) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E61

Insufficient heating during washing

Issue:
NTC sensor faulty; Heating element faulty; Wiring faulty; Circuit board faulty. Heating phase skipped
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E62

Overheating during washing

Issue:
NTC sensor faulty; Heating element faulty; Wiring faulty; Circuit board faulty. Safety drain (with cooling water fill) - Stop with door open Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E66

Power relay for heating element faulty

Issue:
Circuit board faulty; Current leakage from heating element or wiring to ground. Safety drain (with cooling water fill) - Stop with door open Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E71

NTC washing sensor faulty

Issue:
NTC sensor faulty; Wiring faulty; Circuit board faulty. Heating phase skipped
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E82

Error in reset position of selector

Issue:
Circuit board faulty. Cycle cancelled Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E83

Error in reading selector position

Issue:
Configuration data incorrect; Circuit board faulty. During the cycle continues normally, switches off completely during selection
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E93

Incorrect machine configuration

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E94

Incorrect washing cycle configuration

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E95

Communications error between microprocessor and EEPROM

Issue:
Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E96

Incongruence between hardware version and configuration.

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E97

Incongruence between programme selector and cycle configuration

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EB1

Power supply frequency of appliance incorrect

Issue:
Mains power supply problems (incorrect / interference); Circuit board faulty. Cycle blocked until normal power supply conditions are restored Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EB2

Voltage too high

Issue:
Mains power supply problems (incorrect / interference); Circuit board faulty. Cycle blocked until normal power supply conditions are restored Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EB3

Voltage too low

Issue:
Mains power supply problems (incorrect / interference); Circuit board faulty. Cycle blocked until normal power supply conditions are restored Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series.

E11

Fill time too long.

Issue:
  • 1. Is the incoming water flow normal? Yes. Go to step (4). No. Go to step (2)
  • 2. Are the incoming water faucets turned on? No. Turn water faucets on. Yes. Go to step (3).
  • 3. Is the incoming water pressure above (20) psi. No. Have customer correct pressure problem. Yes. Check for kinked or blocked incoming water hoses, clean the incoming water screens. If problem still remains, replace the water inlet valve assembly.
  • 4. Does the fill water continue to enter the washer? Yes. Go to step (5). No. Go to step (6)
  • 5. Remove power from the washer. Did the water fill stop? Yes. Go to step (6) No. Replace the inlet valve assembly. Pressure switch checks good. Go to step (7). Pressure switch checks bad. Replace the pressure switch.
  • 6. Replace the pressure sensor If this did not correct the problem, go to step 7.
  • 7. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E13

Water leak in tub or air leak in air bell.

Issue:
  • 1. Is the washer leaking water? Yes. Correct water leak. No. Go to step (2)
  • 2. Is there an air leak in the air bell system? Yes. Correct the air leak problem. No. Go to step (3)
  • 3. Replace the pressure sensor If this did not correct the problem, Go to step (4)
  • 4. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E21

Water not pumping out fast enough.

Issue:
  • 1. Check the drain hose for restrictions. Restriction. Correct problem. No restriction. Go to step (2).
  • 2. Start the washer and check for 120 VAC at the drain pump. Zero. Check the wiring. If wiring good, replace the main control board.120 VAC. Remove the pump and check for blockage. If blocked, remove the restriction, if not, replace the pump.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E31

Electronic pressure switch failure.

Issue:
  • Inspect the wiring between the pressure main control board.
  • Defective wiring. Correct wiring.Good wiring. Replace the pressure sensor. If this does not correct the problem, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E32

Pressure sensor calibration problem.

Issue:
See E31
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E35

Pressure sensor indicates water overfill.

Issue:
  • 1. Is the water level above 4.5 inches ? Yes. Go to step (2). No. Go to step (4).
  • 2. Does water enter the washer continuously? Yes. Go to step (3). No. Check Air Trap for clog, if not replace the main control board.
  • 3. Remove power from washer. Does the water stop coming in? No. Replace the water valve assembly. Yes. Check wiring to valve assembly for shorts. If wiring is good, replace the main control board.
  • 4. Replace the pressure sensor switch. Did this correct the problem? Yes. Problem solved. No. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E38

Air trap clogged.

Issue:
See E35
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E41

Control board thinks the door switch is open.

Issue:
  • 1. Is the loading door closed? No. Close the door. Yes. Go the step (2).
  • 2. Can you hear the lock attempt to close? Yes. Check the door strike. If good, replace the door switch. No. Go the step (3)
  • 3. Check wire connection between door lock and main control board If good, replace the door lock. If problem is not corrected, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E42

Door lock device failure

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E44

Door closed sensing failure.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E45

Line door sensing failure.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E46

Door command sense.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E49

Door incongruence between door line and door sense.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E52

Bad signal from tachogenerator.

Issue:
1. Disconnect the plug from the drive motor and measure the resistance pins 4 & 5 in the motor. If the reading is between 105 & 130 Ohms, replace the motor control board. If the meter reads other than between 105 & 130 Ohms, replace the motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E53

Low Voltage to Motor Control Board.

Issue:
1. Check wiring between the main control board and motor control board. If good , replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E54

Over speed.

Issue:
  • 1. Remove belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)
  • 2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3)
  • 3. Disconnect the plug from the drive motor and measure resistance between pins 4 & 5 in the motor. If meter reads other than between 105 & 130 Ohms, replace the motor. If reading is between 105 & 130 Ohms, Go to step (4)
  • 4. Disconnect plug from the motor and measure the resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. If the readings are correct, replace motor control board. If the readings are incorrect, replace motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E55

Under speed.

Issue:
See E54
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E57

High current on inverter

Issue:
  • 1. Find out if unit was overloaded. If not, remove belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)
  • 2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3)
  • 3. Disconnect plug from the motor and measure resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. If readings are correct, check wiring from motor to motor control board, If good, replace motor control board. If the readings are incorrect, replace motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E58

High current on motor phase.

Issue:
See E57
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E59

No tachogenerator signal for 3 seconds.

Issue:
See E54
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5A

High temperature on heat sink caused by overloading.

Issue:
See E57
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5C

High Voltage experienced by MC.

Issue:
1. Have power company check the frequency and voltage of the incoming power. If correct, for error code E5C, replace motor control board. If correct, for error codes EA1, EA2, EA3, EAE or EA5, replace main control board
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5D

Communication problem.

Issue:
1. Communication problem. Check the wiring between the main control board and the motor control board. Wiring bad, correct wiring problem. Wiring good, replace main control board. If problem is not corrected, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5E

Communication problem.

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5F

MC is continuously resetting.

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E67

Heater sensing relay failure.

Issue:
  • 1. Check the resistance of the heating element. It should be approximately 14 ohms. If readings are incorrect, replace heating element.
  • 2. Check the resistance between ground and both heater terminals. It should be open when heater terminals are disconnected. If readings are incorrect, replace the heating element. If problem is not corrected, replace main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E68

Current leakage to ground on heater or fuse opened.

Issue:
See E67
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E69

Heating element relay failure.

Issue:
See E67
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E71

Drum water NTC failure. (Tub heater)

Issue:
1. Check the resistance of the drum water NTC. Is it around 4.8K ohms? No, replace the heating element. Yes, check the wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E74

Wash temperature does not increase.

Issue:
See E71
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E91

Communication error between UI board and main control board.

Issue:
1. Communication problem.
Advice:
  • Check wiring between the main control board and user interface board. Wiring bad, Correct wiring problem.
  • Wiring good, Replace the user interface board.
  • If problem is not corrected, replace the main control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E92

User Interface to Main Board communications error

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E93

Console or Main Board control problem.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E94

Main Board control problem.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E95

Communication problem between microprocessor and external EEPROM.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E97

Console or Main Board control problem.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E98

Console control problem.

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E9F

Communication protocol

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA1

Power supply frequency out of limits

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA2

Power supply voltage too high

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA3

Power supply voltage too low

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA5

Main Voltage sensing failure

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EAE

Line safe relay sensing failure

Issue:
See E5C
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

EF1

Clogged drain pump.

Issue:
Unclog the drain pump
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

EF2

Too much soap.

Issue:
Advise customer to reduce amount of soap being used.
Advice:
Reduce amount of soap being used

EF5

Incorrect water temperature.

Issue:
  • 1. Are the hot and cold water hoses switched? Yes. Switch the hoses to correct position No. go to step 2
  • 2. Is HOT water about the same temperature as the cold? Yes. Fix the HOT water in the house supply.
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

EF8

Key Stuck

Issue:
Check all buttons
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine W series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine W series.

E05 or E06

Motorbeing too hot

Issue:
When the error code E05 or E06 is displayed, this can be due to the motorbeing too hot.
Advice:
Stop the dryer and wait for 5 minutes. Start again and choose a program. If this does not help and the error code reappears the inspector of the laundry must be contacted. If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

E12

Over-filled

Issue:
When the error code is displayed this can be due to the user having over-filled the dryer with clothes that are too wet.
Advice:
Remove some of the clothes, close the door, and press the start button. If this does not help and the error code reappears the inspector of the laundry must be contacted. If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

E14

Ignition control fails to detect a flame

Issue:
When the ignition control fails to detect a flame, a signal is sent to the PCB, and error code E14 is displayed.
Advice:
When this condition occurs, the gas valve is shut off and the ignition control must be reset manually. Resetting: Open the operating panel and press the gas reset button A on the back of the PCB for one second. OPL: Press the reset button B next to the operating panel. NOTE! When resetting the system the dryer must operate on a program with heat and the heat indicator must be on. Japan only: By opening and closing the door (coin operated dryers only). If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

E15

Overfilled

Issue:
When the error code is displayed this can be due to the user having overfilled the dryer.
Advice:
Remove some of the clothes, close the door, and press the start button. If this does not help and the error code reappears the inspector of the laundry must be contacted. If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

E16

Issue:
he error code is displayed if the user presses the start button while the vacuum switch is already closed.
Advice:
Resetting by opening / closing the door and pressing start button. If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine EWFM series, AWF series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine EWFM series, AWF series.

E10

The water tap is closed.

Issue:
  • The water tap is closed.
  • The inlet hose is squashed or kinked.
  • The filter in the inlet hose is blocked.
Advice:
  • Open the water tap.
  • Check the inlet hose connection.
  • Clean the water inlet hose filter.

E20

Check the drain hose connection.

Issue:
  • The drain hose is squashed or kinked.
  • The drain filter is clogged.
Advice:
  • Check the drain hose connection.
  • Clean the drain filter.
If the fault persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

E40

The door has not been closed.

Issue:
  • The door has not been closed.
  • The door is not properly closed
Advice:
Close the door firmly.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Samsung Dishwasher DW-UG series Error Codes

These error code explanations can help you diagnose a problem with your Samsung Dishwasher DW-UG series.

bE2

Button key error

Issue:
Check any button is pressed more than 30 sec.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

3E, AE

Internal communication error

Issue:
Turn off and restart the appliance.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

5E

Drain error

Issue:
Check whether the drain hose is dogged or folded.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

4E

Water supply error

Issue:
Make sure the water supply valve open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

4E1

Hot water supply

Issue:
Make sure the temperature of supplied water is not higher than 80 °C.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

HE, HE1

Heater error

Issue:
Turn off and unplug the power plug, dose water supply valve and contact service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

tE

Temperature sensor error

Issue:
See error HE, HE1
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

1E

Low water level error

Issue:
See error HE, HE1
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

PE

Flow changer error

Issue:
Turn off and restart the appliance.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

LE

Leakage error

Issue:
See error PE
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

OE

Over water level error

Issue:
See error PE
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Samsung Dishwasher DMR series Error Codes

These error code explanations can help you diagnose a problem with your Samsung Dishwasher DMR series.

tE1

Thermistor error

Issue:
Functional error. Disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

HE

Heater error

Issue:
Functional error. Disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

HE1

Heater error

Issue:
Functional error. Disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

4E

Water supply error

Issue:
Check whether the water supply line is connected correctly. Check whether the water supply valve is closed, the water supply is suspended or the water supply valve or line is frozen or clogged. If the problem continues, disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

4E1

The temperature of the supplied water is too high

Issue:
Check the temperature of the supplied water. If it is higher than 176 °F (80 °C), a functional error may occur with the dishwasher.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

5E

Drain error

Issue:
Check whether the drain hose is clogged or folded. If the problem continues, disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

oE

Water level error (over-level)

Issue:
Functional error. Disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

9E

Low water level error

Issue:
Functional error. Disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

LE

Leakage

Issue:
Functional error. Close the water supply valve and disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

bE2

Key pressed

Issue:
Functional error. Disconnect the circuit breaker and contact a service center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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