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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

...

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Siemens Dishwasher Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

The Fridge Does Not Work

Issue:
Advice:
Make sure the plug is inserted properly in the socket. Make sure the thermostat is not set to „0“ or Stop. Make sure the electricity is working.

The Fridge Is Not Cold Enough

Issue:
Advice:
Make sure the thermostat is set properly. Adjust to higher settings. Make sure the fridge doors have not been left open for too long. Make sure you haven‘t stored too much food in the fridge. Make sure you haven‘t put hot foods in the fridge.

There Is Too Much Frost

Issue:
Advice:
Make sure the door has not been left open for too long. Unplug the fridge, defrost and then turn it back on. Make sure the thermostat is not set at a temperature which is too cold (high settings). Adjust to lower settings.

There Is Too Much Condensation

Issue:
Make sure the door has not been left open for too long. Make sure you haven‘t stored too many fresh foods in the fridge. Make sure you haven‘t put hot foods in the fridge.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Fridge Freezer Repairs in London.

There Is Water In The Fridge Compartment

Issue:
Advice:
A few drops of water on the sides of the fridge compartment is normal, particularly when a room is humid/damp. Make sure the water outlet is not obstructed.

The Light Does Not Work

Issue:
Advice:
Make sure the plug is inserted in the socket properly. Make sure the electricity is working. Follow the instructions in the technical datasheet to replace the bulb.

Compressor not functioning

Issue:
Plug not inserted. Plug wire loose. No electricity
Advice:
Insert the plug. Check the plug. Wait for the supply to be returned

Compressor functioning but not refrigerating

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Fridge Freezer Repairs in London.

Compressor functioning for short periods

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Fridge Freezer Repairs in London.

Compressor working for long periods, or all the time

Issue:
Ambient temperature too warm. Thermostat at maximum setting
Advice:
Turn the thermostat knob anticlockwise

Freezer compartment not sufficiently cold

Issue:
Excessive use of freezer compartment. Ambient temperature too low or too high
Advice:
Functionong is guaranteed when the ambient temperature is between +10° and + 38÷43°C

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

E3

Water tank full

Issue:

Water tank full

  • Empty water tank
  • Check wiring
  • Check float switch assembly
  • Check electronic controller
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E4

Program selector faulty

Issue:

Program selector faulty

  • Check selector
  • Check control module
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E5

Front NTC fault

Issue:

Front NTC fault - temperature sensor detected as either open circuit or shorted

  • Check wiring to temperature sensor
  • Check thermistor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E6

Main electronic control unit faulty

Issue:

Main electronic control unit faulty

  • Reprogram main electronic control unit
  • Replace control unit
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E7

Poor airflow detected

Issue:

Poor airflow detected

  • Check for blockages
  • Check filters
  • Check condenser unit is clear on condenser tumble dryer models
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E8

Thermal fuse detected faulty

Issue:

Thermal fuse detected faulty

  • Check thermal fuse
  • Check wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E9

Thermal cut out detected faulty

Issue:

Thermal cut out detected faulty

  • Check thermal cut out
  • Check wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E10

Missing load

Issue:

Missing load

  • No explanation available
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E14

Rear NTC detected faulty

Issue:

Rear NTC detected faulty

  • Check rear NTC or thermistor
  • Check connectors
  • Check wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

E15

Heater relay faulty

Issue:

Heater relay faulty (ccondenser dryer models) or Open front TOC (vented dryer models)

Condenser tumble dryer models:

  • Check heater relay
  • Check wiring 
  • Check heater

Vented tumble dryer models:

  • Check front thermal overload cutout (TOC)
  • Check wiring to TOC
  • Check connectors to TOC
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Tumble Dryer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Error 0

Faulty coreboard electronic module

Issue:

Faulty coreboard electronic module

  • Check connections to main control module
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 1

Door safety lock error

Issue:

Door safety lock error

  • Check door is closed and latched correctly
  • Check wiring
  • Check door lock
  • Check drum braking device if fitted
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 2

Not filled in preset time allowed

Issue:

Not filled in preset time allowed - washing machine does not fill

  • Check mains water pressure
  • Check inlet hoses for kinks
  • Check inlet filter
  • Check water inlet valve
  • Pressure switch fault
  • Wiring fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 3

Not drained in time allowed

Issue:

Not drained in time allowed - washing machine fails to drain water

  • Check that filter is not blocked or obstructed
  • Check drain hose is clear of any blockage or obstruction
  • Check wiring to drain pump
  • Check drain pump is not defective
  • Check level sensor or switch
  • Check wiring to level sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 4

Multiple instances of anti-flood contacts in pressure switch being made

Issue:

Multiple instances of anti-flood contacts in pressure switch being made

  • Check for overfoaming evidence - can trip pressure switch
  • Check wiring to level sensor
  • Check pressure switch is not defective
  • Water inlet valve locked open
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 5

NTC fault

Issue:

NTC fault - temperature sensor detected as either open circuit or shorted

  • Check wiring to temperature sensor
  • Check thermistor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 6

EEPROM failure

Issue:

EEPROM failure - defective electronic controller

  • Check wiring
  • Check electronic control PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 7

Motor jam detected or door interlock faulty

Issue:

Motor jam detected or door interlock faulty

See Error 1 for more on the door interlock

  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 8

Motor tacho fault

Issue:

Motor tacho fault - washing machine motor tacho detected as open circuit or shorted

  • Check motor connector block
  • Check wiring
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 9

Short circuit motor triac on electronic module

Issue:

Short circuit motor triac on electronic module

  • Check wiring
  • Check electronic controller
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 12

Communication error between electronic control boards and wiring

Issue:

Communication error between electronic control boards and wiring

  • Check wiring and harness between control boards
  • Check electronic control modules
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 13

Communication error between boards and wiring

Issue:

Communication error between boards and wiring

  • Check wiring and harness between control boards
  • Check electronic control modules
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 14

Water heating error detected or corebaord fault

Issue:

Water heating error detected or corebaord fault

  • Check wiring to wash heater and thermostats
  • Check wash heater for continuity
  • Check NTC (temperature sensor) probe
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 15

Defective control module

Issue:

Defective control module - Not programmed Cuore control

  • Reprogram electronic controller
  • Replace electronic controller
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 16

Water heating element detected as short circuit

Issue:

Water heating element detected as short circuit

  • Check for defective electrical insulation
  • Check water heating element
  • Check water heater wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 17

No signal from motor tachometric generator

Issue:

No signal from motor tachometric generator

  • Check motor connector block
  • Check wiring
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 18

Defective control module

Issue:

Defective control module - also can be wrong electrical input frequency

  • Check wiring to electronic controller or both if two used
  • Check electrical input frequency
  • Check mains electrical supply
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

E02

Inlet Valve

Issue:
Hoover Washing Machine Error Code E02 - If your washing machine has suddenly flagged up with either an E02 error code or the power light is blinking twice before pausing and repeating, there is likely to be a problem with the machine filling with water.
Advice:
If the water supply is turned on and the hose pipe is not kinked the problem may be due to a faulty inlet valve. Check the inlet valve with a multimeter to confirm continuity - typically 2000 to 4000 Ohms.

E03

Drain Pump

Issue:
Hoover Washing Machine Error Code E03 - If your washing machine is either displaying E03 error code or the power light is blinking three times before pausing and repeating, there is likely to be a problem with the machine draining water from the drum.
Advice:
Locate the drain pump. Using a multimeter check the Pump, you will be looking for a reading of between 100 and 300 Ohms - with a reading of zero or excessively over then a pump has failed and will require replacing.

E06

Unbalanced Load

Issue:
Hoover Washing Machine Error Code E06 - If your washing machine shows an E06 error code or the power light blinks six times before pausing the fault could lie with an unbalanced load.
Advice:
Remove your current washing load and start a cycle empty to confirm that the drum still spins.

E11

Dryer Sensor

Issue:
Hoover Washer Dryer Error Code E11 - If your washer dryer is showing an E11 error code or the power light blinks eleven times before pausing and repeating there is likely to be a problem with the dryer sensor or its wiring.
Advice:
Depending on the model, locate the washer dryer sensor within the ducting area. Occasionally the electrical wires leading to the sensor may be damaged due to being worn or excess tension. Check the dryer sensor resistance using a multimeter. You’re looking for an average reading between 10,000 - 20,000 ohms.

E16

Heater Insulation

Issue:
Hoover Washing Machine Error Code E16 - If your washing machine is showing a E16 error on the digital display or the power light flashes sixteen times before pausing and repeating, it’s likely the machine is having a problem with the water heater.
Advice:
Check the heater element using a multimeter. The average reading is between 20 and 30 ohms - If there is zero reading or it tests excessively high then the element will be faulty and require replacing.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

Hotplate ignition or cooktop burners faulty

Issue:
Is the power on? Are the sparker (ignition electrode) or burner holes blocked by debris? Are the burner heads correctly located? See the section entitled ‘Cleaning’.
Advice:
Remember that each cooktop burner has a special safety device that stops the flow of gas if the flame goes out. When lighting a cooktop burner the safety device has to be overridden by holding in the control knob so that the gas can flow. This allows the flame sensor to heat up and operate the safety device. Keep holding the knob pressed in to let the gas through to the burner for few seconds. The igniter should spark and light the gas. If, when you let go of the control knob, the burner goes out, the safety device has not held in. Turn the control to the off position and wait one minute, then try again this time holding in the control knob for slightly longer.

Hotplate burners will not light

Issue:
If only one or all the cooktop burners will not light, make sure that the parts have been replaced correctly after wiping or removing for cleaning.
Advice:
Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances you may have are working. Do the burners spark when you push in the control knob? If not check the power is on.

Steam is coming from the oven

Issue:
When cooking foods with a high water content (e.g. oven chips) there may be some steam visible at the rear grille. Take care when opening the oven door, as there may be a momentary puff of steam when the oven door is opened. Stand well back and allow any steam to disperse.
Advice:

An oven fan is noisy

Issue:
The note of the oven fan may change as the oven heats up – this is perfectly normal.
Advice:
We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The fuse blows or the RCD trips regularly

Issue:
Please contact your installer or a qualified repair engineer.
Advice:
We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The oven fan is noisy

Issue:
The sound of the oven fan may change as the oven heats up – this is perfectly normal.
Advice:
We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The fascia gets hot when I use the oven or grill

Issue:
The cooker is cooled by a fan. If the fascia becomes excessively hot when the cooker is in use then the cooling fan may have failed.
Advice:
Should this occur please contact your installer, a qualified repair engineer or Customer Service to arrange for its repair.

The cooling fans

Issue:
The cooker incorporates cooling fans. The cooling fans are active when the cooker is in use. Under certain conditions, the cooling fans may remain active when the cooker is switched o. This is normal and the fans will switch off automatically.
Advice:

Food is cooking too slowly, too quickly, or burning

Issue:
Cooking times may differ from your previous oven. Check that you are using the recommended temperatures and shelf positions. See the oven cooking guide section of the instructions. The oven control settings and cooking times are intended to be used only as a guide. Individual tastes may require the temperature to be altered either way, to get the results you want. Try cooking at a higher or lower temperature setting.
Advice:

The oven is not cooking evenly

Issue:
If you are cooking a large item, be prepared to turn it round during cooking. If two shelves are used, check that space has been left for the heat to circulate. When a baking sheet is put into the oven, make sure it is placed centrally on the shelf. Check that the door seal is not damaged. A dish of water when placed on the shelf should be the same depth all over. (For example, if it is deeper at the back, then the back of the cooker should be raised up or the front lowered.) If the cooker is not level arrange for your supplier to level it for you.
Advice:
We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Oven not coming on

Issue:
Is the power on? If not there may be something wrong with the power supply. Is the cooker supply on at the circuit breaker? Have you set a cooking function?
Advice:
We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Oven temperature getting hotter as the cooker gets older

Issue:
If turning the knob down has not worked or only worked for a short time then you may need a new thermostat. This should be fitted by a service person
Advice:

E2

Error code E2 is displayed

Issue:
The electronic unit is too hot. Please check the installation of the cooker, making sure that there is sucient ventilation. In extreme cases, if a cooking utensil has been allowed to boil dry this error code may also be displayed.
Advice:
If in doubt please contact your installer or a qualified repair engineer. We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

No display operation

Issue:
Over voltage or loss of supply voltage to the cooker.
Advice:
If in doubt please contact your installer or a qualified repair engineer. We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

U400

Error code U400 is displayed

Issue:
The hob/range has been incorrectly connected. The control will switch off after approximately 1 second and the error code will be permanently displayed.
Advice:
Consult your installer or a qualified repair engineer. We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er

Error code Er followed by a number is displayed

Issue:
The appliance has developed an internal technical fault that cannot be rectified by the user.
Advice:
Consult your installer or a qualified repair engineer. We offer fixed price Mercury Range Cookers Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

2 Flashes

Door is not correctly closed

Issue:
Door is not correctly closed
Advice:

3 Flashes

Inappropriate water intake

Issue:
Inappropriate water intake
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Moffat Washing Machines Repairs in London.

7 Flashes

Inappropriate water outlet

Issue:
Inappropriate water outlet
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Moffat Washing Machines Repairs in London.

The machine does notwork (symbols are not illuminated).

Issue:
Machine is not powered.
Advice:
Check if: power in the socket, the fuse is OK, plug is in the socket.

ON/OFF LED

Washing programdoes not start (ON/OFF LED is flashing).

Issue:
Door is not properly closed.
Advice:
Close door firmly.

Water does not enter the machine (after approx. 8min the machine reports failure -3 flashes)

Issue:
Disturbed water inlet.
Advice:
Check if: the water faucet is open, inlet pipe net filter is clean. Push the START button.

Water is leaking fromthe machine.

Issue:
Filter is not tightly screwed in. Inlet pipe is not tightly screwed to the machine or to the water faucet. Outlet pipe fell to the floor.
Advice:
Tighten the filter properly. Tighten the inlet pipe. Affix the outlet pipe to the drain.

The machine moves during operation.

Issue:
The machine is not properly leveled. Transport brackets are not removed.
Advice:
Level the machine with the adjustable legs. Remove transport brackets.

The machine vibrates during the spin.

Issue:
Unevenly distributed laundry, especially with very small quantities (for ex. only the bathrobe).
Advice:
This is normal, the machine will reduce the RPM if vibrations are too strong. Wash larger quantity of laundry.

Excessive foaming during washing.

Issue:
Excessive measure of detergent.
Advice:
Use washing powder according to the instructions by the producer and according to the water hardness and soiled laundry. Use only detergents for machine washing.

Water is poorly pumped out or not at all (machine reports failure - seven flashes of LED).

Issue:
Water outlet is clogged.
Advice:
Check if: the filter is clean, outlet pipe is not jammed, outlet pipe is positioned higher than 1m. Push START again.

Laundry is not properly spun. No failure is reported.

Issue:
The machine switched on the UKS function. Because of bad laundry balance, the machine has automatically reduced spin RPM.
Advice:
The machine operates normally. Wash large and small pieces of laundry together.

Greasy wads appear on the laundry.

Issue:
Too little detergent (laundry was very greasy).
Advice:
Wash the laundry again. Add more detergent for such soiled laundry, or use liquid detergent.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

Freezer control and lights are on, butcompressor is not operating

Issue:
Refrigerator is in defrost mode.
Advice:
Normal operation.Wait 40 minutes to see if refrigerator restarts.

Crisper drawer temperature is too warm

Issue:
Control settings are too low.
Advice:

Refrigerator does not operate

Issue:
Refrigerator is not plugged in. Control is not on. Fuse is blown, or circuit breaker needsto be reset. Power outage has occurred.
Advice:
Plug in refrigerator. Adjust your controls. Replace any blown fuses. Check circuit breaker and reset.

Refrigerator still won't operate

Issue:
Refrigerator is malfunctioning.
Advice:
Unplug refrigerator and transfer food to another refrigerator. If another refrigerator is not available, place dry ice in freezer section to preserve food. Warranty does not cover food loss. Contact service for assistance.

Food temperature is too cold

Issue:
Condenser coils are dirty. Refrigerator or freezer controls are set too high.
Advice:

Food temperature is too warm

Issue:
Door is not closing properly. Controls need to be adjusted. Condenser coils are dirty. Rear air grille is blocked. Door has been opened frequently, or has been opened for long periods of time. Food has recently been added.
Advice:
Refrigerator is not level. See pageS 3-4 for details on how to level your refrigerator. Check gaskets for proper seal. Check for internal obstructions that are keeping door from closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers, etc. Check the positioning of food items in refrigerator to make sure grille is not blocked. Rear air grilles are located under crisper drawers. Reduce time door is open. Organize food items efficiently to assure door is open for as short a time as possible. Allow time for recently added food to reach refrigerator or freezer temperature.

Refrigerator has an odor

Issue:
Compartment is dirty or has odor-causing food.
Advice:
Clean the Refrigerator

Water drop lets form on outside of refrigerator

Issue:
Check gaskets for proper seal. Humidity levels are high. Controls require adjustment.
Advice:
Normal during times of high humidity.

Refrigerator runs too frequently

Issue:
Doors have been opened frequently or Refrigerator runs for long periods of time.too frequently Humidity or heat in surrounding area is high. Food has recently been added. Refrigerator is exposed to heat by environment or by appliances nearby. Condenser coils are dirty. Controls need to be adjusted. Door is not closing properly
Advice:
Reduce time door is open. Organize food items efficiently to assure door is open for as short a time as possible. Allow interior environment to adjust for period the door has been opened. Normal operation. Allow time for recently added food to reach refrigerator or freezer temperature. Evaluate your refrigerator's environment. Refrigerator may need to be moved to run more efficiently. See pages 10-12 to adjust your controls. Refrigerator is not level. Check gaskets for proper seal. Check for internal obstructions that are keeping door from closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers, etc.)

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

F1E1

Motor relay stuck on the electronic control board

Issue:
Replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F1E3

Wrong electronic control board installed

Issue:
The code appears when you install the wrong electronic control board. Order and install the correct electronic control board for your model of dryer.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F2E1

Stuck button

Issue:
A stuck button on the user interface control causes this code. If you can't free the stuck key, replace the user interface control.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F2E4 or F2E5

User interface software error

Issue:
The user interface has an internal failure. Replace the user interface control.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F3E1

Exhaust thermistor failure

Issue:
Unplug the dryer and check the exhaust thermistor wiring. Reconnect any loose wires. Replace the wire harness if damaged. Check the resistance of the exhaust thermistor. It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. Replace the electronic control board if the exhaust thermistor and wiring are okay.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F3E2

Moisture sensor failure

Issue:
Check for a metal object shorted across the 2 metal moisture sensor bars inside the dryer. Unplug the dryer and check the moisture sensor wire harness. Reconnect any loose wires. Replace the moisture sensor wire harness if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F3E3

Inlet thermistor failure

Issue:
Unplug the dryer and check the inlet thermistor wiring. Reconnect any loose wires. Replace the wire harness if damaged. Check the resistance of the inlet thermistor. It should measure about 50,000 ohms at room temperature. If the thermistor is defective, replace it. Replace the electronic control board if the inlet thermistor and wiring are okay.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F4E1 or F4E2

Heater relay failure

Issue:
Unplug the dryer and check the wire harness connections on the electronic control board heater relays and the heating element. Reconnect any loose wires. Replace the wire harness if damaged. Replace the electronic control board if the wiring is okay.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F4E3

Airflow restriction

Issue:
Clean the lint screen. Check the flexible vent hose behind the dryer for kinks or clogs. Clean the duct system that vents dryer air to the outside of your home. Make sure that the damper vent on the outside of your home opens properly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F4E4

Voltage supply error

Issue:
The L2 leg of 240-volt power is missing. Check the house circuit breaker that supplies the L2 leg of 240-volt power to the dryer. Reset the breaker if necessary. Unplug the dryer and check the power cord wiring on the dryer terminal block. Reconnect any loose power cord connections and wire the power cord according to the directions in the installation manual. Replace the power cord if damaged. With the dryer still unplugged, check the wiring connections on the electronic control board and reconnect any loose wires. Replace the control board if you find damage.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F6E2 or F6E3

Communication failure

Issue:
Communication between the electronic control board and user interface control has been lost. Unplug the dryer and check the wire harness between the electronic control board and the user interface control. Reconnect any loose wires. Replace the wire harness if damaged. Replace the user interface control. If the problem persists, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

01

Thermistor (temperature sensor) is defective

Issue:
Clean the lint filter and exhaust duct system, because high temperature due to blocked exhaust air flow is sensed as a faulty thermistor. If the exhaust vent system is clear, replace the thermistor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

02

Not heating

Issue:
Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

03

Door switch failure

Issue:
Unplug the dryer and lift the top panel to access the door switch. Reconnect any loose wires. Replace the door switch wire harness if damaged. If the wire harness is okay, replace the door switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

04

Drive motor relay failure on the machine control board

Issue:
Unplug the dryer and open the control panel to access the machine control board. Reconnect any loose wires on the machine control board. Replace the main wire harness if damaged. If the wire harness connections are okay, replace the machine control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

08

Stuck key on the control panel

Issue:
Press each key firmly to free up the stuck key. Replace the control panel if the key remains stuck.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

PF

Power failure

Issue:
A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-01

Main electronic control board failure

Issue:
Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-02

User interface keypad failure

Issue:
A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-22

Exhaust thermistor failure

Issue:
Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 0,000 ohms at room temperature. If the thermistor is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-23

Exhaust thermistor failure

Issue:
Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 0,000 ohms at room temperature. If the thermistor is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-26

Drive motor failure

Issue:
Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-28

Moisture sensor failure

Issue:
Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

F-29

Moisture sensor failure

Issue:
Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Tumble Dryer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Maytag Washing Machine Error Codes

These error code explanations can help you diagnose a problem with your Maytag Washing Machine.

SUDS

Excessive suds

Issue:
If you see excessive suds in the washer, start using the right amount of high-efficiency (HE) detergent.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F0E1

Load detected during the washer cleaning cycle

Issue:
Remove clothes from the washer. The washer must be empty when running a washer cleaning cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F1E1

Main control board failure

Issue:
Try to reset the control board by unplugging the washer for 5 minutes and then restoring power. If the F1E1 code returns after restoring power, replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F1E2

Motor control board error

Issue:
Unplug the washer. Check the wire harness connections on the motor control board. Make sure the drive motor connections are secure. If the wiring connections are okay, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F2E3

Main control board mismatch or main control board failure

Issue:
The code appears when you install the wrong main control board. Order and install the correct main control board for your washer. If the code appears when you're not replacing the main control board, then the main control board failed. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F3E1

Water level pressure switch failure

Issue:
Unplug the washer. Check the wiring between the water level pressure switch and the main control board. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F3E2

Temperature sensor failure

Issue:
Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is okay, replace the temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F4E0

Water heater failure

Issue:
Unplug the washer and check the wiring going to the water-heating element. If the wiring is okay, replace the heating element.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F5E1

Door switch failure

Issue:
This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F5E1

Door switch failure

Issue:
This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F5E2

Door lock failure

Issue:
The door can't lock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Clear any debris out of the door lock assembly. Replace the door/lock switch if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F5E3

Door unlock error

Issue:
The washer won't unlock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Replace the door/lock switch if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F6E1

Communication error between the main control board and motor control board

Issue:
Unplug the washer and check the wire harness connections between the main control board and the motor control board. Reconnect any loose wires. Replace the wire harness if damaged. Replace the motor control board if defective. If the problem persists, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F6E2 or F6E3

Communication error between the main control board and the user interface control

Issue:
Unplug the washer and check the wire harness connections between the main control board and the user interface control. Reconnect any loose wires. Replace the wire harness if damaged. Replace the user interface control if defective. Replace the main control board if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F7E1

Motor tachometer failure

Issue:
Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. Reconnect any loose wires. Replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, resolve any friction issues in the drive system such as an obstruction caught between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem persists, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F7E2

Motor or motor control board overheated

Issue:
Overloading the washer can cause this code to appear. Remove some clothes if you overloaded the washer. Friction in the drive system also overheats the motor or the motor control board. Remove any obstructions between the spin basket and the tub. Replace the tub bearing if it's worn or locked up. Replace the drive motor or motor control board if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F8E0

Steam valve failure

Issue:
Check the water supply hoses for kinks. Check for a restricted screen in the water valves. Replace the steam valve if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F8E1

No water detected

Issue:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F8E2

Dispenser failure

Issue:
The dispenser can't move into position. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged dispenser parts.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F8E3

Overflow condition

Issue:
Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper shut-off of water flow. If the water valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F8E4

Low water flow

Issue:
The flow meter detects a long fill time. Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it. If water flows normally, replace the flow meter.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F9E1

Long drain

Issue:
Remove excess suds; the washer can't drain excessively sudsy water. Check your house drain system for a clog. Check the drain hose for kinks or clogs. Replace the drain pump if defective. If the washer drains properly, replace the water level pressure switch because it isn't accurately detecting the water level.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Er FS

Freezer sensor error

Issue:
Sensor and wiring connector problems. circuit temperature sensors, cameras or the defrost sensor. Usually need a replacement temperature sensor failed;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er rS

Refrigerator sensor error

Issue:
Sensor and wiring and connectors. circuit temperature sensors, cameras or the defrost sensor. Usually need a replacement temperature sensor failed;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

F dS

Freezer defrost sensor

Issue:
Sensor short or wiring problem. circuit temperature sensors, cameras or the defrost sensor. Usually need a replacement temperature sensor failed;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

r dS

Refrigerator defrost sensor

Issue:
Sensor short or wiring problem. circuit temperature sensors, cameras or the defrost sensor. Usually need a replacement temperature sensor failed;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er HS

Humidity sensor

Issue:
Sensor short or wiring problem
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er IS

Ice maker sensor

Issue:
Sensor short or wiring problem
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er SS

Pantry sensor

Issue:
The pantry is the deli drawer. Short in sensor or wiring problem.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er rt

Room temperature sensor

Issue:
Short in sensor or wiring problem
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er It

System error inside ice maker

Issue:
Self-test ice maker routine
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er gF

Flow meter error code

Issue:
Water pressure, flow of water
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

F dH

Sensor did not get over 40 F in defrost

Issue:
Faulty fuse, heater, control board
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

r dH

Sensor did not get over 40 F

Issue:
Faulty fuse, heater, control board
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er IF

The fan for the ice compartment failed

Issue:
Icing fan blocked, ice fan motor is defective, wiring in the circuit is defective, or the control board has failed
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er FF

Evaporator fan failed

Issue:
Fan motor, control board, wiring harness. Defective motor-compressor or a broken fan the freezer. Replacement of a fan;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er CF

Condenser fan motor is defective

Issue:
Condenser fan motor, wiring or the control board
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er CO

Communication error

Issue:
Communication error between main board and display board
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

Er

Freezer is faulty.

Issue:
Freezer is faulty. Maybe you'll need to repair the evaporator.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Fridge Freezer Repairs in London.

LG fridge freezer appliances can lose their ability to cool or freeze efficiently if the door seal is damaged and needs replacing.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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