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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

IE

Water inlet error

Issue:
The dishwasher didn’t fill to the normal water level within 10 minutes. Check that the water supply cut-off valve for the dishwasher is fully open. Check the water inlet supply hose for a kink. Unplug the dishwasher and shut off the water supply, and then check the filter screen on the inlet water valve for a clog—replace the inlet water valve if the filter screen is clogged. Check the water level sensing system and replace damaged components.
Advice:

An IE error code indicates that the level of water in the unit did not get high enough after 10 minutes of filling. To resolve this error, please check the following:

  1. Make sure the water supply valve has been turned on.

  2. Inspect the water line for kinks or bends that may be prevent proper filling.

  3. Check the leveling of your dishwasher as improper leveling may cause IE.

  4. Water pressure must be between 20 - 120 PSI. If this is too low, contact a plumber to correct the issue.

  5. If your drain hose outlet is installed lower than the base of your dishwasher, it is possible that this could cause premature draining.

  6. The height of the drain hose end must be over 10 inches from the bottom of the dishwasher to avoid water being siphoned from the tub. In this case, reinstall it according to the instructions in the owner's manual. You can download a copy from our Manuals and Documents

  7. If your dishwasher is installed in a location where parts of it could be exposed to temperatures below freezing, it is possible for parts of the dishwasher to freeze. Melt the frozen parts by soaking a towel in warm water and wrapping it around the frozen area. Once the frozen area has thawed the dishwasher should be able to operate.

If you perform all the above steps and the the IE error code persist, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

OE

Drain error

Issue:
The dishwasher didn’t drain after 5 minutes of drain pump operation. Remove any clogs from the sink drain and any kinks or clogs from the drain. Unplug the dishwasher and check the wiring connections on the drain pump. Check the drain pump for a clog or damage, and replace the drain pump if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

EI

Water leakage detected

Issue:
The wash pump motor sped up because water is leaking from the tub. Make sure the drain hose is properly installed at the correct height to prevent water from siphoning out of the dishwasher tub during the cycle. Check the tub and pump for leaks.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

FE

Excessive water usage

Issue:
Too much water is entering the tub and the drain pump runs constantly. If inlet water valve is stuck in the open position, replace it. If the problem persists after replacing valve, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

tE

Thermistor (temperature sensor) is defective

Issue:
Unplug the dishwasher and check the wiring connections on the thermistor and the electronic control board. If the wiring connections are okay, replace the thermistor. If the problem persists, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

LE

Wash pump motor error

Issue:
Unplug the dishwasher and check the wiring connections on the wash pump and the electronic control board. Check the wash pump impeller for an obstruction. If the wash pump is damaged, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

HE

Heater error

Issue:
Unplug the dishwasher and check the wiring connections on the heater. Replace the heater if it’s damaged. If the heater is okay, the electronic control board may be defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

CE

Heater error

Issue:

A CE or LE error code on the display of your dishwasher indicates that the unit has sensed an error with the motor’s operation.

Advice:

This can usually be corrected by performing the following steps:

  • Press the POWER button to turn the dishwasher off.

  • Turn the circuit breaker to the dishwasher OFF and wait 10 seconds.

  • Turn the circuit breaker to the dishwasher back ON.

  • Press the POWER button to turn the dishwasher ON, and start a new cycle.

If the CE or LE error code persist, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

Cr

CR - Continuous Run

Issue:

This simply indicates the unit is in test mode, which is used by installers and service technicians to check the functionality of the unit. CR is activated by pressing and holding 3 buttons simultaneously.

Advice:

Press the POWER button to turn OFF the unit. Wait for 1-2 minutes, then turn the unit back ON. This should bring the unit out of test mode, but if the CR error code persists, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.

AE / E1

AE or E1 Error Code

Issue:

AE or E1 error code means that there could be a leak in the unit. Often times these leaks are a result of improper installation, detergent usage or improper loading.

Advice:

If your drain hose outlet is installed lower than the base of your dishwasher, it is possible that this could cause premature draining. This can result in an E1 error. The height of the drain hose end must be over 10 inches from the bottom of the dishwasher to avoid water being siphoned from the tub. Also, check your drain hose for cracks or other damage that may cause leaking.

If there is water leaking from the door of your dishwasher, check for any damage around the door. If there is any damage to the door seal, it will need to be replaced.

If you are using a detergent that is not intended for automatic dishwashers, it is possible that your dishwasher may have filled suds. When this happens, the dishwasher will not be able to wash or rinse properly, and the E1 code will appear. Use only detergents that are intended for use in automatic dishwashers.

Large pots, pans, or bowls that are positioned so that they are retaining the water that fills the dishwasher may cause the unit to think that there is a leak. Be sure that all dishes loaded inside the dishwasher are loaded in the racks correctly so they do not retain water.

2H

2H - Estimated Time

Issue:

A 2H is only an indicator of the estimated time remaining for the cycle, this is NOT an error code and does NOT require a repair service.

Advice:
...

CD

CD Error Code

Issue:
This is NOT an error code; it indicates that the unit is currently running COOL-DRY. This is an additional drying cycle used in the QUICK cycle.

Advice:
...

With LG dishwashers if the door doesn't shut properly then this could be a sign the hinges need replacing. We always recommend changing the hinges on both sides to ensure alignment.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

LG dryers have incorporated error codes that can display along with the Flowsense™ indicator. When one of these errors display, this indicates that the dryer's exhaust system is not moving enough air from the dryer to the outside of the home.

d80

Issue:
d80 error codes indicate that the dryer's exhaust duct is clogged 80%, 90%, or 95% respectively. This is most often the result of lint buildup somewhere in the exhaust duct.
Advice:
If a d80 error code appears on the dryer's display, the dryer will shut off automatically after 2 minutes. A warning sound will be heard from the dryer periodically. The quickest and easiest way to troubleshoot these codes is to disconnect the dryer vent and run a load of wet clothes. If the load dries as it should, then the problem resides in your home exhaust system. If the load is still wet, then the dryer may require service.
  • 1 - Test without exhaust duct. To get started, you will need a sheer, nylon stocking (to collect lint), medium sized rubberband, and a load of wet laundry. Unplug the dryer from the wall outlet. Remove the vent duct from the back of the dryer. Plug the unit back in, clean the lint filter, and load the wet laundry into the dryer. Select the TIMED DRY cycle for 30 Minutes and press START. If the load is Dry - The vent must be checked for restrictions by a local vent or chimney cleaning company. If the load is Wet - Your dryer will require service. For your convenience, you can request a repair online using our Book a Repair page
  • 2 - Lint Buildup. Check for lint buildup at the rear exhaust duct, the lint build up will cause a long time drying in the dryer. If you need the service of a professional technician, contact a local chimney cleaning company to clean the vent.
  • 3 - Damaged Exhaust. A crushed or damaged exhaust will also cause air blockage. If possible, check every section of your exhaust duct to ensure it is not crushed, kinked or damaged.
  • 4 - Crushed duct. Avoid long runs or runs with multiple elbows or bends. Excess or crushed transition duct. Too many elbows or exhaust too long can also cause long time drying.
  • 5 - Ductwork is too long. When the ductwork is too long or has too many bends, blockages can occur, and it will be hard to trace. In this case, check the exterior part of the house when the machine is running to see if exhaust air is blowing outside. For proper inspection and repair of this situation, contact a local chimney cleaning company to clean the vent.

d90

Issue:
d90 error codes indicate that the dryer's exhaust duct is clogged 80%, 90%, or 95% respectively. This is most often the result of lint buildup somewhere in the exhaust duct.
Advice:
If a d90 error code appears on the dryer's display, the dryer will shut off automatically after 2 minutes. A warning sound will be heard from the dryer periodically.
  • 1 - Test without exhaust duct. To get started, you will need a sheer, nylon stocking (to collect lint), medium sized rubberband, and a load of wet laundry. Unplug the dryer from the wall outlet. Remove the vent duct from the back of the dryer. Plug the unit back in, clean the lint filter, and load the wet laundry into the dryer. Select the TIMED DRY cycle for 30 Minutes and press START. If the load is Dry - The vent must be checked for restrictions by a local vent or chimney cleaning company. If the load is Wet - Your dryer will require service. For your convenience, you can request a repair online using our Book a Repair page
  • 2 - Lint Buildup. Check for lint buildup at the rear exhaust duct, the lint build up will cause a long time drying in the dryer. If you need the service of a professional technician, contact a local chimney cleaning company to clean the vent.
  • 3 - Damaged Exhaust. A crushed or damaged exhaust will also cause air blockage. If possible, check every section of your exhaust duct to ensure it is not crushed, kinked or damaged.
  • 4 - Crushed duct. Avoid long runs or runs with multiple elbows or bends. Excess or crushed transition duct. Too many elbows or exhaust too long can also cause long time drying.
  • 5 - Ductwork is too long. When the ductwork is too long or has too many bends, blockages can occur, and it will be hard to trace. In this case, check the exterior part of the house when the machine is running to see if exhaust air is blowing outside. For proper inspection and repair of this situation, contact a local chimney cleaning company to clean the vent.

d95

Issue:
d95 error codes indicate that the dryer's exhaust duct is clogged 80%, 90%, or 95% respectively. This is most often the result of lint buildup somewhere in the exhaust duct.
Advice:
If a d95 error code appears on the dryer's display, the dryer will shut off automatically after 2 minutes. A warning sound will be heard from the dryer periodically.
  • 1 - Test without exhaust duct. To get started, you will need a sheer, nylon stocking (to collect lint), medium sized rubberband, and a load of wet laundry. Unplug the dryer from the wall outlet. Remove the vent duct from the back of the dryer. Plug the unit back in, clean the lint filter, and load the wet laundry into the dryer. Select the TIMED DRY cycle for 30 Minutes and press START. If the load is Dry - The vent must be checked for restrictions by a local vent or chimney cleaning company. If the load is Wet - Your dryer will require service. For your convenience, you can request a repair online using our Book a Repair page
  • 2 - Lint Buildup. Check for lint buildup at the rear exhaust duct, the lint build up will cause a long time drying in the dryer. If you need the service of a professional technician, contact a local chimney cleaning company to clean the vent.
  • 3 - Damaged Exhaust. A crushed or damaged exhaust will also cause air blockage. If possible, check every section of your exhaust duct to ensure it is not crushed, kinked or damaged.
  • 4 - Crushed duct. Avoid long runs or runs with multiple elbows or bends. Excess or crushed transition duct. Too many elbows or exhaust too long can also cause long time drying.
  • 5 - Ductwork is too long. When the ductwork is too long or has too many bends, blockages can occur, and it will be hard to trace. In this case, check the exterior part of the house when the machine is running to see if exhaust air is blowing outside. For proper inspection and repair of this situation, contact a local chimney cleaning company to clean the vent.

dE

Door Error

Issue:
A DE error code means that the dryer door is not completely closed. This might be a result of:
Advice:
  • Door not completely closed.
    Open the door and make sure the filter is pushed all the way in and that there are no articles of clothing stuck on the door
  • Door Misaligned.
    If the unit is brand new, is there any noticeable damage or the frame of the unit (such as the door bent)? If so, please contact the dealer.

If the problem is not a dent or damage, please try the following:

    1. Reset the unit by unplugging it from power, or trip the circuit breaker.
    2. Wait 5 sec.
    3. Plug unit back in.
    4. Close door firmly.
    5. Select any cycle and press Start.
    6. If the unit gives the code again, the unit will need service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

E13

The drain hose is kinked

Issue:

An E13 error code on the dryer's display indicates that the drain hose is kinked, crushed, clogged, or that the water in the sump is frozen.

Note: The E13 error code will only display on Hybrid Condensing Dryers.

Advice:

If the E13 error code is showing on the dryer's display:

  1. Check that the drain hose is not kinked, twisted, or clogged with water at the end of the hose.
  2. If the drain hose was extended, the dryer will not drain well because of the increased resistance. It is recommended to only use the standard LG drain hose.
  3. Press the START/PAUSE button to start the dryer again after checking that the drain hose is not kinked, twisted, or clogged.

If the E13 error code occurs again, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

FO

FO (Filter Out) Display

Issue:

An FO error or a flashing INSERT FILTER on the dryer's display indicates that the lint filter should be checked to ensure that it is inserted properly.

Advice:

When the lint filter is not inserted properly, the sensor inside the dryer will display FO, and the dryer will stop working. Remove the lint filter and reinsert it into the lint filter housing.

If the error continues to appear on the display screen, the unit may require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

HS

HUMIDITY SENSOR ERROR

Issue:

HS error code on the dryer's display indicates that the dryer has detected an error with the HUMIDITY SENSOR.

The HS error code will cause the dryer to run for 21/2 hours, which may seem as though the dryer is not drying.

Advice:

If the HS error is displayed, clean the sensors on the inside of the dryer, located below the lint filter. Allow the sensors to fully dry before attempting another cycle.

If the HS error code persists, the unit may require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

nP

nP Error Code

Issue:

A nP error code on the dryer's display indicates that there is a problem with the electrical wiring in the home, and that no current is being detected at the heater.

Advice:

If the nP error is displaying, the home's outlet may need to be checked by a licensed electrician in order to ensure that the correct voltage is supplied to the dryer.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

PF

PF Error Code

Issue:

This usually happens after a power outage.

Advice:

This usually happens after a power outage. To fix it, we're going to do a factory reset.

  1. Unplug the dryer or trip the circuit breaker supplying power to the dryer off.

  2. While the dryer is without power, press and hold the Start/Pause button for 5 sec.

  3. Restore power and try to run a cycle.

If the PF error code persists, the unit may require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

PS

PS Error Code

Issue:

A PS error code on the dryer's display indicates that there is improper voltage with the power cord, which could be caused by the white and red wire connections being reversed on the dryer's terminal block. If the unit was just installed, you should call the installer to have them check the power cord installation and the wall outlet.

Advice:

Refer to the owner's manual for the applicable model for installation instructions for the dryer's power cord.

tE1

Faulty dryer's thermistor

Issue:

A tE1 error code on the display of the dryer indicates a problem was detected with the dryer's thermistor.

Advice:

If the tE1 error code is showing on the dryer's display:

  1. Unplug the dryer, or trip the circuit breaker supplying power to the dryer.

  2. While the dryer remains without power, press and hold the START/PAUSE button for 5 seconds.

  3. Restore power to the dryer and attempt to run another cycle.

If the tE1 error code occurs again after resetting the dryer, the unit may require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE2

Problem was detected with the dryer's thermistor

Issue:

A tE2 error code on the display of the dryer indicates a problem was detected with the dryer's thermistor, normally during cold conditions. The extra humidity in the dryer's vent during the SteamFresh™, Steam Sanitary™, or Steam Option cycles cause the duct to cool down faster, resulting in the dryer displaying the tE2 error.

Advice:

If the tE2 error code is showing on the dryer's display during the SteamFresh™, SteamSanitary™, or the Steam option:

  1. Power the dryer ON.

  2. Select the SteamFresh™ cycle.

  3. Press the MORE TIME button until big is shown in the display.

  4. Press the START button.

If the tE2 error code occurs again after resetting the dryer, the unit may require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE3

Problem was detected with the dryer's thermistor

Issue:

A tE3 error code on the display of the dryer indicates a problem was detected with the dryer's thermistor.

Advice:
If the tE3 error code is showing on the dryer's display:
  1. Unplug the dryer, or trip the circuit breaker supplying power to the dryer.

  2. While the dryer remains without power, press and hold the START/PAUSE button for 5 seconds.

  3. Restore power to the dryer and try to run another cycle.

If the tE3 error code occurs again after resetting the dryer, the unit may require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

Add

Add (Add Water)

Issue:

An Add Water error reading on the dryer's display indicates that there is a water supply error.

Advice:

Before using a steam cycle, the steam feeder must be filled with water up to the MAX indicator lines. Check the steam feeder to be sure that it is full of water and that the drawer is completely closed.

If the Add Water reading appears on the dryer's display after a cycle has started:

  1. Press PAUSE to temporarily stop the running cycle.

  2. Fill the steam feeder with tap water to the MAX fill line.

  3. Power the unit off and back on again, select the STEAM cycle, and press the START/PAUSE button to finish the cycle.

Check Filter

Check Filter

Issue:

Check filter is not an error, it was designed to serve as a reminder to clean the lint filter before each use to ensure great drying every time.

Advice:

The indicator turns off when you turn the cycle knob to select a drying program or when the START/PAUSE button is pressed.

CL

CL (Child Lock)

Issue:

A CL code or CHILD LOCK reading on the dryer's display is not actually an error code, but rather an indication that the Child Lock feature is active.

Advice:

For most models, press and hold the key labeled CHILD LOCK for 3 seconds to disable the Child Lock feature.

Cooling / Drying Light

Issue:

This is normal. The machine runs a dry portion and cooling portion of the cycle. The cooling portion of the cycle does not begin until the last 5 minutes of the cycle.

Advice:
...

Flow Sense Indicator

Issue:

FlowSense™ is a feature on some LG model dryers which uses existing components in dryers to calculate the amount of restriction in the drying system.

Advice:
...

Wrinkle Care

Issue:

This display is not an error code and does not indicate that there is a problem with the dryer. When activated, wrinkle care functions at the end of the drying cycle and will continue to tumble the dryer drum to prevent wrinkles.

The drum will rotate for 10 seconds and then off for 6 minutes. It will run for up to 3 hours. If the door is opened during this time, the Wrinkle Care option will turn off.

Advice:
...

Reset the Control Panel

Issue:
Advice:

If you need to reset the Control Panel

  1. Power the dryer OFF and unplug it from the electrical outlet (You can also trip the circuit breaker if that's easier).

  2. Press and hold the START/PAUSE key for 5 seconds while the unit is without power.

  3. Turn the breaker back on, and power on the unit.

EHE

Irregular current or element short circuit

Issue:

This error indicates an irregular mains supply current has been supplied. It can be cleared by running the dryer for a complete cycle once more.

On later models the same code can be used to indicate a short circuit on the heating element.

Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

6E or bE

Tumble dryer drive belt detected as broken

Issue:

This fault code can mean that the drive belt is faulty but also that there is a problem with the microswitch at the motor housing.

  • Check drive belt
  • Check microswitch at motor housing
  • Check wiring harness
  • Check control PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE1

Low temperature thermistor open circuit

Issue:
  • Check low temperature thermistor (Red 4 pin block to blue on harness terminals 2 and 4)
  • Check connectors
  • Check wiring
  • Check electronic control PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE2

Low temperature thermistor short

Issue:
  • Check Low temperature thermistor
  • Check connectors
  • Check Wiring
  • Check PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE3

High temperature thermistor open circuit

Issue:
  • Check high heat thermistor (White 8 pin block to PCB on pins 3 and 4)
  • Check thermistor connection block on rear cover
  • Check thermistor
  • Check wiring
  • Check PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE4

High temperature thermistor short circuit

Issue:
  • Check main PCB connector as previous
  • Check for short to blue harness
  • Check resistance of thermistor
  • Check PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

dE

Door open error it

Issue:
  • The Start/Pause button has pressed with the door open
  • Check door lock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE1

Thermistor failure

Issue:
The electronic control detects that the thermistor (temperature sensor) has failed. Unplug the dryer and measure the resistance through the thermistor. It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

tE2

Thermistor failure

Issue:
The electronic control detects that the thermistor (temperature sensor) has failed. Unplug the dryer and measure the resistance through the thermistor. It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

dE

Door switch error

Issue:
Check the operation of the door switch using the diagnostic test mode, which is explained in the tech sheet that's typically stored in the console of the dryer. If the door switch is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Tumble Dryer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

CL

Child lock engaged

Issue:
Release child lock function to resume normal operation of the washing machine
To disengage child lock hold down temperature and eco/rapid together for a few seconds to set and unset the child lock function.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

OE

Washing machine has failed to drain the water

Issue:
This fault code can mean that the pump is faulty as well as blocked, first of all check for a blockage and, if none is found then the likelihood is that the drain pump is faulty. Should you need it, the most common drain pump used on LG washers and washer dryers is this one.
On non-display panel models this fault code is denoted by the lights for 800, 500 and No Spin being lit or flashing.
Advice:
  • Check pump filter is clear and there are no obstructions
  • Check the drain hose for obstruction
  • Check the drain hose is not kinked
  • Check the drain pump filter and clean if required
  • Check the air chamber and pressure sensor hose
  • Check drain pump, normal resistance is 152-175Ω
  • Check drain pump rotor
  • Check connections to water drain pump
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

IE

Water fill time out

Issue:
The washing machine has failed to fill with water in a reasonable time.
Essentially this error code is telling you that, for some reason, there is no water being detected filling into the washing machine. The most likely cause of that would be a water valve failure, commonly used water valves for LG can be found here.
On non-display panel models this fault code is denoted by the lights for Pre & Main being lit or flashing.
Water Inlet error - Pre-set water level not reached within 8 minutes or normal level within 25 minutes since inlet valve operated- Check water pressure.
Advice:
  • Check water supply is on, clear and not frozen
  • Check the air chamber and pressure sensor hose for blockages
  • Check water inlet valve
  • Check wiring to water inlet valve
  • Check connections to water inlet valve
  • Check the water valve resistances, normal is 3.5-4.5KΩ
  • Check the main control PCB
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

dE

Washing machine door detected as being open

Issue:
Door open error code can also be displayed as "dOE"
Very simple error, the fault code indicates that either the door is indeed open or that the door lock or door interlock mechanism cannot inform the electronics that the door is properly closed. LG door locks are known to and do commonly fail, the common one used in most LG washing machines and washer dryers can be found here with a link to a lower cost alternative part. However the door handle (can be found here) is also a common source of trouble and, if the catch doesn't engage into the lock properly you will get this fault code being displayed.
On non-display panel models this fault code is denoted by the light for the door lock being lit or flashing.
Advice:
  • Check door is closed correctly and latched
  • Check door handle for damage or wear
  • Check door safety lock if inoperative replace door lock
  • Check door lock wiring
  • If there is a clicking sound once or twice when the Start/Pause button is pressed the main control board may be faulty
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

DE

'DE' error code

Issue:
Drain Error - Water has not drained within 5 minutes
Advice:
...

FE

'FE' error code

Issue:
Overflow error - Water automatically pumped out because too much water is in the tub
Advice:
...

PE

'PE' error code

Issue:
Pressure sensor switch Error - pressure sensor switch failure
Advice:
...

DE

'DE' error code

Issue:
Door open Error - Door switch failure - occurs when start/pause button is pressed when door is open
Advice:
...

TE

'TE' error code

Issue:
Heating Error - Thermistor failure
Advice:
...

CE

'CE' error code

Issue:
Current Error - Main PWB assembly (PCB) failure. Stator assembly short circuited
Advice:
...

LE

'LE' error code

Issue:
Lock Error - Lead wire assembly not connected. Hall sensor failure
Advice:
...

AE

'AE' error code

Issue:
Aqua lock - Water leak
Advice:
...

SE

'SE' error code

Issue:
Sensor Error - Wire harness fault. Hall sensor fault. Main PWB assembly (PCB) fault
Advice:
...

PF

'PF' error code

Issue:
Power Failure - The washer has experienced a power failure. Restart the cycle
Advice:
...

DHE

'DHE' error code

Issue:
Dry Heater Error - Dry heater faulty. Dry fan failure. Blocked duct.
Advice:
...

CD

'CD' error code

Issue:
Cooling Down - Cooling down cycle
Advice:
(This is information code, not an error)

EHE

'EHE' error code

Issue:
Heater Error - Heating element wet / short circuit
Advice:
...

ELE

'ELE' error code

Issue:
Heater Error - Heating element wet / short circuit
Advice:
...

BE

'BE' error code

Issue:
Belt Error - Broken belt. Microswitch open circuit
Advice:
...

TE1

'TE1' error code

Issue:
Heating Error - Low temperature thermistor open circuit
Advice:
...

TE2

'TE2' error code

Issue:
Heating Error - Low temperature thermistor short circuit
Advice:
...

TE3

'TE3' error code

Issue:
Heating Error - High temperature thermistor open circuit
Advice:
...

TE4

'TE4' error code

Issue:
Heating Error - High temperature thermistor short circuit
Advice:
...

UE

Washing machine has detected an imbalanced load

Issue:
This error code is more for information purposes than actually a fault as such. What the machine is telling you is that it has been unable to sort the laundry load and correctly spin without a risk of damage due to an unbalanced load. This error will clear when you restart the machine but do sort the laundry reduce or increase the load as required and for more information on load imbalances please see this article.
On non-display panel models this fault code is denoted by the lights for 1, 2, 3, 4, 5 and 6 being lit or flashing.
Advice:
  • Reload the washing machine and attempt to spin again
  • Check the installation of the washing machine for level and balance
  • Check for small loads as small loads will cause an imbalance error
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

SE

Motor fault detected

Issue:
Can also be caused by be main PCB
This is not a good fault code to see as it will generally be correct and either the washing machine drive motor or the main electronic control PCB is faulty.
Advice:
  • Check motor
  • Check motor tacho
  • Check all connections and blocks to the motor
  • Check connections on the main control module
  • Check main control module
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

CE

Current error to the washing machine

Issue:
Can be a short circuit to motor or PCB
This can be caused by a fault on your home electrics and, if that is the case then you will need an electrician to check your house wiring for any abnormality.
Advice:
  • Check mains supply
  • Check main control module
  • Check main drive motor or stator
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

LE

Washing mchine motor locked error

Issue:
See fault code "DE" above as the some information applies to this error code with the addition (thanks BigCol) of the last on the list below, where trapped objects can cause this error code.
Also can be caused by large loads on gentle cycles liek Perm Press, Delicates, Hand Wash and Wool or Silk programs. The gentle cycles can register a problem with the motor if large loads are used on these programs.
Advice:
  • Check door is closed correctly and latched
  • Check door handle for damage or wear
  • Check door safety lock if inoperative replace door lock
  • Check door lock wiring
  • Check the rotor assembly for cracks or breaks in the magnet
  • Check the hall sensor resistance, usually 5-15Ω
  • Check the resistance between V-U/UW/W-v on the stator, normally 8-11Ω
  • Check for any objects trapped that are stopping the drum from rotating
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

FE

Washing machine has detected an overfill situation

Issue:

Overflow error - Water automatically pumped out because too much water is in the tub

This error code can be caused by overfoaming which is a result of overloading (see this article) or by overdosing or, incorrect detergent as the pressure sensor will falsely read that there is too much water in the washing machine.
Also check the pressure sensor and that the machine has not actually overfilled with water.
On non-display panel models this fault code is denoted by the lights for synthetic, wool, blanket or pre and main being lit or flashing.
Advice:
  • Check for overfoaming or over soaping
  • Check the air chamber and the pressure switch hose
  • Check water level sensor
  • Check wiring to water pressure sensor
  • Check connections to water level sensor
  • Check main electronic controller
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

tE

Water heating error detected

Issue:
For this error code you need to check both the water heater or element and thermistor, basically the washing machine is reporting a fault on the heating circuit with this fault code but it is not capable of identifying exactly where the fault actually lies.
On non-display panel models this fault code is denoted by the lights for 95, 60, 40 and cold being lit or flashing.
Advice:
  • Check water heating element
  • Check heater for contunuity, usually about 24.5-28.5Ω for washing
  • Check steam heater for continuity usually about 42.5-49.5Ω
  • Check thermistor or temperature sensor
  • Check the thermistor resistance, usually about 53KΩ at 25˚C
  • Check wiring to water heating element
  • Check connections to water heating element and temperature sensor
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

PE

Water level sensor fault

Issue:
This fault code is fairly self-explanatory and tells you that the washing machine has detected an error with the pressure sensor or pressure switch. It is rare to see this error code on LG washers.
On non-display panel models this fault code can be shown by the lights for fuzzy, heating and speedy or super, normal and hold being lit or flashing.
Advice:
  • Check water level sensor
  • Check wiring to water pressure sensor
  • Check connections to water level sensor
  • Check main electronic controller
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

PF

Power failure

Issue:
The washing machine has experienced a power failure or power input error. Note that the washing machine must be connected directly to a power socket and not a multi connector according to LG.
Advice:
  • Check power supply cord is connected correctly and secure
  • Check that the washing machine is not connected to a multi-way connecting strip
  • Check wiring and connections between mains radio interference filter and control module
  • Check the power LED is on, if not replace main control PCB
  • Check the connectors to the display card to the main control card
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

IE

Inlet water supply error

Issue:
The initial expected water level isn’t reached in 8 minutes or the final preset water level isn’t reached in 25 minutes. Make sure that water supply faucets for the washer are open. Check the inlet water valves. If the valves are defective, replace the inlet water valve assembly. If the water valves are okay, replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

UE

Unbalanced load

Issue:
Redistribute the garments in the washer. If the load is too small to be balanced, increase the load size. Heavy items mixed with light ones may not balance properly. Make sure the washer is properly leveled.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

OE

Drain error

Issue:
Washer did not drain within 10 minutes. Check the washer drain for a clog. Check the drain hose for a kink or restriction. Clean the large item filter in the drain pump. If the drain pump is damaged, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

FE

Water overflow error

Issue:
The drain pump runs constantly when the FE error code is displayed. Check the inlet water valves to see if they shut off the water supply properly after the washer is filled. If the inlet water valves are defective, replace the inlet water valve assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

PE

Water level pressure sensor error

Issue:
Unplug the washer. Check the wiring between the water level pressure sensor and the main control board. If the wiring is okay, replace the water level pressure sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

dE

Door is open error

Issue:
Unplug the washer. Check the door for an obstruction. If the door is damaged, replace any defective parts. If the door is closing properly, check the door lock/switch assembly wiring. If the wiring connections are sound, replace the door lock/switch assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

tE

Heating sensor error

Issue:
Unplug the washer. Check the wiring connections on the drum thermistor (temperature sensor). Measure the resistance using a volt/ohm meter. It should measure about 40,000 ohms at 85 degrees F. If the thermistor is defective, replace it. Check the heating element for damage. If the heating element is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

LE

Locked drive motor error

Issue:
Check the wire harness connections on the motor and the hall sensor (tachometer). Repair any wiring failures. If the wiring connections are sound, check for damaged motor components. Replace any damaged motor components. If there are no problems found with the motor, replace the hall sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

EE

EEPROM error on main electronic control board

Issue:
The EEPROM (Electrically Erasable Programmable Read-Only Memory) on the control board is corrupted. Try to clear the code by unplugging the washer for 5 minutes. If the code doesn't clear when you restore power, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

PF

Power failure

Issue:
A power failure occurred during the cycle. The cycle may not have completed properly. Start a new cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

Rattling and clanking noise

Issue:
Foreign objects such as coins or safety pins maybe in drum or pump.
Advice:
Stop washer and check drum and drain filter. If noise continues after washer is restarted, We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

Thumping sound

Issue:
Heavy wash loads may produce a thumping sound. This is usually normal
Advice:
If sound continues, washer is probably out of balance. Stop and redistribute wash load.

Vibrating noise

Issue:
Have all the transit bolts and packing been removed? Are all the feet resting firmly on the ground
Advice:
If not removed during installation, refer to Installation guide for removing transit bolts. Wash load may be unevenly distributed in drum. Stop washer and rearrange wash load.

Water leaks

Issue:
Fill hoses or drain hose are loose at tap or washer. House drain pipes are clogged
Advice:
Check and tighten hose connections Unclog drain pipe. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

Oversudsing

Issue:
Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

Water does not enter washer or it enters slowly

Issue:
Water supply is not adequate in area. Water supply tap is not completely open. Water inlet hose(s) are kinked. The filter of the inlet hose(s) are clogged.
Advice:
Check another tap in the house. Fully open tap. Straighten hose(s). Check the filter of the inlet hose(s)

Water in the washer does not drain or drains slowly

Issue:
Drain hose is kinked or clogged. The drain filter is clogged
Advice:
Clean and straighten the drain hose. Clean the drain filter.

Washer does not start

Issue:
Electrical power cord may not be plugged in or connection may be loose. House fuse blown, circuit breaker tripped,or a power outage has occurred. Water supply tap is not turned on.
Advice:
Make sure plug fits tightly in wall outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. Turn on water supply tap.

Washer won't spin

Issue:
Check that the door is firmly shut
Advice:
Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the clothes washer begins to spin. The door must lock before spin can be achieved

Door does not open

Issue:
Once started, the door can not be opened for safety reasons. Wait one or two minutes before opening the door to give the electric locking mechanism time to release.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

Wash cycle time delayed

Issue:
The washing time may vary by the amount of laundry, water pressure, water temperature and other using conditions. If the imbalance is detected or if the suds removing program works, the wash time shall be increased
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

PE

pressure sensor switch failure

Issue:
Pressure sensor switch Error - pressure sensor switch failure
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

DE

Door open Error

Issue:
Door open Error - Door switch failure - occurs when start/pause button is pressed when door is open
Advice:
...

TE

Heating Error

Issue:
Heating Error - Thermistor failure
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

Dry problem

Issue:
Does not dry. Do not overload. Check that the washer is draining properly to extract adequate water from th load. Clothes load is too small to tumble properly. Add a few towels.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.

If you have a LG washing machine which makes an abnormally loud noise when it's on the spin cycle this could be a sign the bearings have worn on the appliance and need replacing.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

The fridge / freezer doesn't work

Issue:
Check that the appliance is switched on. Check that the plug is not damaged. Check that the fuse has not blown. Check that the voltage is correct for the appliance. Turn the thermostat up higher. Check there has not been a power cut by checking the household lights.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

Unusual noises

Issue:
Check that the appliance is on a flat, level surface and is stable. Check that nothing is coming into contact with the appliance.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

The temperature inside the fridge / freezer is not cold enough.

Issue:
Check that there is not too much stored in the appliance. Check the frequency of door openings. If opened too often this can cause the compressor to run for some time. Check that the thermostat is set to a suitable temperature. Check that the appliance is not in direct sunlight, or near a heating source. Check that the ventilation grille has not become blocked. Check the ambient temperature is within the operation limits of the appliance (16°C - 38°C)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

The temperature inside the appliance is too cold

Issue:
Change the temperature setting to a more suitable setting.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

The outer surfaces of the fridge / freezer are wet

Issue:
Caused by condensation - dry the outer of the appliance carefully.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

The inner surfaces of the fridge / freezer are wet

Issue:
The door is opened frequently, or kept open too long. Caused by condensation - dry the inside of the appliance thoroughly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

Excess frost and ice has built up inside the appliance.

Issue:
Check that the door has not been left open. Check that the door gasket is clean and undamaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.

REFRIGERATOR too cold

Issue:
Not set correctly for your conditions
Advice:
Adjust TEMPERATURE Control one setting lower

REFRIGERATOR too warm

Issue:
Door opened often, large amount of food added or room temperature very warm
Advice:
Adjust TEMPERATURE Control one setting higher

FREEZER too cold

Issue:
Not set correctly for your conditions
Advice:
Adjust TEMOERATURE Control one setting lower

FREEZER too warm/too little ice

Issue:
Door opened often, or large amount of food added or very cold room temperature (can't cycle often enough) or heavy ice usage
Advice:
Adjust TEMPERATURE Control one setting

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Leisure Range Cookers Repairs in London.

At North London Appliance Repairs we provide professional repairs for Leisure Cookers, Ovens and Hobs, covering all models. We believe in combining high standard repair services with convenience and professionalism. We will happily work around your daily schedule to provide you with an excellent Leisure cooker repairs service, oven repair or hob repair, at extremely competitive prices.

All our work is carried out by professionally trained, certified technicians. We repair all household electrical appliances with utmost care for our customers’ possessions, always having in mind that they need them to be able to get on with their daily lives, and try to be as efficient as possible in the shortest possible time. All repairs are completed on site.

At North London Appliance Repairs we offer prompt, efficient and affordable domestic and commercial appliance repairs service and maintenance, with no hidden costs. We have the experience and skills to repair domestic or commercial appliances - any make and model, our operatives are trained and certified by City Guilds. We pride ourselves with quick response time and fast results.

Call us for a no obligation quote on 0208 226 3633

Common Leisure Cooker Faults

Are you experiencing problems with your Leisure cooker?

Is your cooker fault any of the following?:

  • oven, grill, or hob not heating fully or at all
  • trips the electrics
  • cannot control the temperature
  • selecting one function turns another function on or off

We have been repairing New World cookers for 20+ years and have gained invaluable experience and knowledge along the way. Don't let your cooker problems carry on any more.


Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Liebherr Kes Fridge Freezer Fault Codes

F1

Refrigerator compartment air sensor

Issue:
Refrigerator compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F2

Refrigerator compartment evaporator sensor

Issue:
Refrigerator compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Liebherr KBes & SKBes Fridge Freezer Fault Codes

F0

BioFresh air sensor

Issue:
BioFresh air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F1

Refrigerator compartment air sensor

Issue:
Refrigerator compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F2

Refrigerator compartment evaporator sensor

Issue:
Refrigerator compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F7

Ambient air sensor

Issue:
Ambient air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Liebherr IGN Series Freezer Fault Codes

F3

Freezer compartment air sensor

Issue:
Freezer compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F4

Freezer compartment evaporator sensor

Issue:
Freezer compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Liebherr GN Series Frost Free Freezer Fault Codes

F3

Freezer compartment air sensor

Issue:
Freezer compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F4

Freezer compartment evaporator sensor

Issue:
Freezer compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Liebherr CNes Fridge Freezer Fault Codes

F1

Refrigerator compartment air sensor

Issue:
Refrigerator compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F2

Refrigerator compartment evaporator sensor

Issue:
Refrigerator compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F3

Freezer compartment air sensor

Issue:
Freezer compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F4

Freezer compartment evaporator sensor

Issue:
Freezer compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F7

Issue:
Ambient air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Liebherr CBNes Fridge Freezer Fault Codes

F1

Refrigerator compartment air sensor

Issue:
Refrigerator compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F2

Refrigerator compartment evaporator sensor

Issue:
Refrigerator compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F3

Freezer compartment air sensor

Issue:
Freezer compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F4

Freezer compartment evaporator sensor

Issue:
Freezer compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F7

Ambient air sensor

Issue:
Ambient air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Liebherr BNes Series Fridge Freezer Fault Codes

F0

BioFresh compartment air sensor

Issue:
BioFresh compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F2

BioFresh compartment evaporator sensor

Issue:
BioFresh compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F3

Freezer compartment air sensor

Issue:
Freezer compartment air sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

F4

Freezer compartment evaporator sensor

Issue:
Freezer compartment evaporator sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Liebherr Fridge Freezer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price New world Cooker Repairs in London.

At North London Appliance Repairs we provide professional repairs for New World electrical Cookers, Ovens and Hobs, covering all models. We believe in combining high standard repair services with convenience and professionalism. We will happily work around your daily schedule to provide you with an excellent New World cooker repairs service, oven repair or hob repair, at extremely competitive prices.

All our work is carried out by professionally trained, certified technicians. We repair all household electrical appliances with utmost care for our customers’ possessions, always having in mind that they need them to be able to get on with their daily lives, and try to be as efficient as possible in the shortest possible time. All repairs are completed on site.

At North London Appliance Repairs we offer prompt, efficient and affordable domestic and commercial appliance repairs service and maintenance, with no hidden costs. We have the experience and skills to repair domestic or commercial appliances - any make and model, our operatives are trained and certified by City Guilds. We pride ourselves with quick response time and fast results.

Call us for a no obligation quote on 0208 226 3633

Common New World Cooker Faults

Are you experiencing problems with your New World cooker?

Is your cooker fault any of the following?:

  • Oven, grill, or hob not heating fully or at all
  • Trips the electrics
  • Cannot control the temperature
  • Selecting one function turns another function on or off

We have been repairing New World cookers for 20+ years and have gained invaluable experience and knowledge along the way. Don't let your cooker problems carry on any more.


Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Oven Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Oven.

E005

Error in communication betweenelectronic modules

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E305

Error in communication betweenelectronic modules

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E010

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E014

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E119

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E120

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E310

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E314

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E701

Electronic data error

Issue:
GAGGENAU BL 253 - Press Clock button j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E011

A control button was pressed toolong

Issue:
GAGGENAU BL 253 - Press all control buttons individually tocheck if they are sticking
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E101

Temperature sensor overload

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E104

Temperature sensor overload

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E115

Oven temperature is too high

Issue:
GAGGENAU BL 253 - Let the oven cool down until it is workingagain
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E318

Cooling fan failure

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E702

Data error in lift door electronics

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E704

Data error in lift door electronics

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E705

Data error in lift door electronics

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E706

Data error in lift door electronics

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E703

Door contact not working

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E711

A lift door button was pressed toolong. A lift door button is stuck. The front glass is not seated properly.

Issue:
GAGGENAU BL 253 - Press Clock j.Reset clock. Press all lift door buttons individually tocheck if they are sticking. Move the front glass around slightly until the lift door buttons no longer stick.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E300

Incorrect wiring at first power up

Issue:
Gaggenau BM 484 / BO 450- Check wiring of appliance at connectionpoint. Wiring should be checked by aqualified person. Failure module combination
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E003, E303, E115, E215

the appliance is too hot

Issue:
GAGGENAU BO 240 / BO 241 / BO 250 / BO 250/251 / BO 251 / BO 251-6 / BS 220/221 / BS 250 / BS 250 / BS 270/271 / BS 270-6.1 / BS 270-6.1 / BS 280 / BS 280-6.1 / BS 280/281 / BS 280/281 1.1 / BS 280/281-6 / BS 281 / BS 281-6.1 / BX 280 / BX 281 / CM 250 / EB 210/211 / EB 270/271- If E003, E303, E115, E215 flashes on the display the appliance is too hot. Switch off the appliance and let it cool down.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Appliance not working, no display

Issue:
Plug not inserted. Power failure. Fuse defective. Operating error.
Advice:
Connect the appliance to the electricity mains. Check whether other kitchen appliances are working. Check in the fuse box whether the fusefor the appliance is in working order. Switch off the fuse for the appliance inthe fuse box and switch it on again afterabout 10 seconds. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Appliance cannot be started

Issue:
Appliance door is not quite closed
Advice:
Close appliance door

0

Appliance is not working, display is not responding. "0"appears in the display.

Issue:
Child lock activated
Advice:
Deactivate child lock

Appliance switches off automatically

Issue:
Safety deactivation: the appliance hasnot been operated for longer than 12 hours
Advice:
Switch off the appliance and set it again.

°

Appliance does not heat up, ° appears in the display

Issue:
Appliance is in the demo mode
Advice:
Deactivate demo mode in the basic settings

Appliance will not start, a message appears in the display

Issue:
No water in the appliance
Advice:
Check water intake

No steam visible

Issue:
Steam is not visible above 212° F(100°C)
Advice:
This is normal

Grill heating element is only hot at theedge, not the middle

Issue:
The grill tray heats only the edges inorder to provide optimal heat distribution
Advice:
This is normal

Steam Removal

The 3 "steam removal" symbol does not appear

Issue:
You can use the steam removal functiononly up to a temperature of 130 °C
Advice:
This is normal

Extreme amounts of steam emerging atthe top of the door

Issue:
Appliance is calibrating the boiling pointor is preheating or the mode has been changed. Boiling point has not yet been adjusted, Adjust the boiling point.
Advice:
This is normal

Extreme amounts of steam emerging atthe side of the door

Issue:
Door seal soiled or loose
Advice:
Clean the door seal and insert it in the groove

Humming when turned on

Issue:
Water outlet pump is warming up. Appliance was not used for a few days
Advice:
Normal operating sound. Normal: automatic rinsing at start up

There is a 'plop' noise during cooking

Issue:
Stress expansion in the event of a large temperature difference
Advice:
This is normal

Appliance does not steam properly any more

Issue:
Appliance is clogged with scale
Advice:
Start the descaling program

The cooking compartment is wet after operation

Issue:
This is normal depending on the operating mode set by the user
Advice:
After operation, dry the cooking compartment using the drying program

Exxx

Error message "Exxx" - Technical fault

Issue:
If an error message appears, turn the program selection to 0; if the display goes off, it was a one-time problem. If the problem occurs repeatedly or if the display stops, please contact after-sales service and inform them of the error code.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

¬¬.¬

Display of current temperature shows "¬¬.¬" Continuous signal tone

Issue:
Power supply was interrupted
Advice:
Move the temperature selector to the 0 position and adjust the oven again.

Appliance switches off on its own.

Issue:
Safety shut-off: the appliance has notbeen operated for longer than 12 hours
Advice:
Switch off the appliance and set it again.

F

Oven lighting is on, the F symbol is litand the appliance is not heating.

Issue:
Your appliance is in the demo mode
Advice:
1. Disconnect the appliance from the mains for a few seconds (switch offthe fuse). 2. Switch on the fuse again, keep the @ key pressed and set the temperature switch to any position (not light!).

No time display when the appliance isswitched off

Issue:
Your appliance is in the energy-saving standby mode
Advice:
Changing the basic setting for the time display: See section entitled "Basic settings".

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Dishwasher Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Dishwasher.

F1

Flood switch has beenactivated.

Issue:
Turn the water and power supply to the®DishDraweroff and call your AuthorizedService Center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F2

Motor problem

Issue:
Call your Authorized Service Center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F3

Temperature sensor failed

Issue:
Ensure water coming in through the inlethose is not hotter than 65C need to install a tempering valve on yourwater supply.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F4

Faulty temperature sensoror element

Issue:
Call your Authorized Service Center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F9

Electronics malfunction

Issue:
Electronics malfunction
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

U1

Fill Fault

Issue:
1- Turn the DishDrawer® water supply on. 2- Ensure the spray arm can rotate about the center, and if the DishDrawer® is full of water, it will need to be emptied manually. 3- Call your Authorized Service Center.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E:01 to E:30

A technical fault has probablyoccurred.

Issue:
If an error code (E:01 to E:30) is indicated on the digital display, always disconnect the appliance from the power supply and then turn off the tap. You can rectify certain faults yourself, for all other faults please contact customer service and state the indicated fault E:XX. Switch off appliances with the ON/OFF switch. After a short time restart the appliance. If the problem recurs, turn off the tap and pullout the mains plug. Call customer service and mention the errorcode.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E22

Filters 1Z are soiled or blocked.

Issue:
Refill indicator for salt H and/or rinse-aid Pis not lit. Refill indicator/s switched off. Adequate salt/rinse-aid available. Refill indicator for special salt H is lit. No salt.Refill with special salt. Sensor does not detect salt tablets. Use different special salt.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E24

Waste water hoseis blocked or kinked. Siphon connection still sealed. Cover on the waste water pump loose.

Issue:
Filters blocked. Check connection to siphon and open ifrequired. Lock cover correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E25

Waste water pump blocked,cover on the waste water pump is notlocked in position

Issue:
Filters blocked. Clean pump and lock cover correctly. The programme has not yet ended. Wait untilprogramme ends (digital display indicates 0:00) or implement the "Reset" function.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E27

Mains voltage too low.

Issue:
Not an appliance fault, have the mains voltageand electrical installation checked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

":‚‰

Error code ":‚‰ is lit

Issue:
Supply hose kinked. Tap turned off. Tap jammed or calcified. Filter in the water supply blocked.
Advice:
Install supply hose without kinks. Turn on the tap. Turn on the tap.Flow rate must be min. 10 l/min. when watersupply is open. Switch off the appliance and pull out themains plug. Turn off the tap. Unscrew water connection. Clean filter in the supply hose. Screw water connection on again. Check for leaks. Reconnect power supply. Switch on the appliance.

":‹ˆ

Error code ":‹ˆ is lit.

Issue:
Intake opening (on right inside of appliance) covered by dishes.
Advice:
Arrange dishes so that the intake opening is not obstructed.

":‚ƒ

Error code ":‚ƒ is lit.

Issue:
Heating element calcified or soiled.
Advice:
Clean appliance with dishwasher cleaning agent or descaler. Operate the dishwasher with water softening system and check the setting.

":ƒƒ

Error code ":ƒƒ is lit.

Issue:
Filters 1Z are soiled or blocked.
Advice:
Clean filters.

":ƒ...

Error code ":ƒ... is lit.

Issue:
Waste-water hose kinked orblocked. Siphon connection still sealed. Cover on the drain pump loose.
Advice:
Install hose without kinks, remove any residue. Check connection to siphon and open if required. Lock cover correctly.

":Ġ

Error code ":Ġ is lit.

Issue:
Drain pump blocked or cover on the drain pump is not locked in position.
Advice:
Clean pump and lock cover correctly.

":ƒˆ

Error code ":ƒˆ is lit.

Issue:
Mains voltage too low.
Advice:
Not an appliance fault, have the mains voltage and electrical installation checked.

":‹‚ to ":„‹

A different error code isindicated on the digital display.(":‹‚ to ":„‹)

Issue:
A technical fault has probably occurred.
Advice:
Switch off appliances with the ON/OFF switch (. After a short time restart the appliance. If the problem recurs, turn off the tap and pull out the mains plug. Call customer service and mention the errorcode. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

P

Refill indicator for salt P and/or rinse-aid H is lit.

Issue:
No rinse aid. No salt. Sensor does not detect salt tablets.
Advice:
Refill rinse aid. Refill with special salt. Use different special salt.

H

Refill indicator for salt P and/or rinse-aid H is not lit.

Issue:
Refill indicator switched off. There is still enough special salt/rinse aid available.
Advice:
Check refill indicator, levels.

Display flashes

Door not closed properly

Issue:
Close the door. Ensure that no objects (uten-sil, fragrance dispenser) are protruding overthe basket and preventing the door from closing.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

H/P

Refill indicator for salt H and/or rinse-aid P is lit.

Issue:
No rinse aid. No salt. Sensor does not detect salt tablets.
Advice:
Refill rinse aid. Refill with special salt. Use different special salt.

Food Soils Left on Dishes•

Issue:
Choose another cycle for longer washingtime. Check rack loading section for properloading—avoid nesting items. Home water pressure may be too low—should be 20 to 120 pounds per square inch(psi). Check incoming water temperature. Itshould be at least 120°F (49°C). (SeeFactors Affecting Performance.) Check water hardness. For extremely hardwater, it may be necessary to install a watersoftener. (See Detergent Chart.) Use fresh detergent. Check to make sure funnel in top rack is notblocked. Make sure items are not blocking the sprayarms, preventing them from rotating.• Check to see if the rinse aid dispenserneeds refilling.
Advice:

Dishes not Dry

Issue:
Select Hot Dry option. Make sure the rinse aid dispenser is filled. Increase the amount of rinse aid. (SeeRinse Aid.) Check the incoming water temperature. Besure it is at least 120°F (49°C). Check for proper loading—avoid nestingitems. Plastic items may need to be towel dried. Cups with a concave bottom will collectwater.
Advice:

Glassware/Flatware Spotted or Cloudy

Issue:
Check water hardness. For extremely hardwater, it may be necessary to install a watersoftener. (See Detergent Chart.) Water temperature may be low. Avoidextremely low or high temperatures. (SeeFactors Affecting Performance.) Avoid overloading and improper loading.(See Preparing and Loading Dishes.) Use fresh detergent. Old detergent isineffective. Make sure rinse aid dispenser is filled. Check to see that proper amount ofdetergent is being used for cycle selected.Also, check phosphate level. (SeeDetergent Dispenser.) Home water pressure may be too low—itshould be 20 to 120 pounds per square inch(psi).
Advice:

Dishware Chipped

Issue:
Load with care and do not overload. (SeePreparing and Loading dishes.) Place delicate items in top rack.• Place glasses securely against pins and notover pins. Load items so they are secure and don't jarloose when moving racks in and out. Moveracks in and out slowly. Make sure tall glasses and stemware willclear top of tub when rack is pushed in. Fine antique china and crystal should behand-washed.
Advice:

Dishware Stained or Discolored

Issue:
Tea and coffee can stain cups. Remove thestains by hand washing in a solution of 1/2cup (120 ml) bleach and one quart (1 L) ofwarm water. Rinse thoroughly. Iron deposits in water can cause a yellow orbrown film. A special filter installed in thewater supply line will correct this problem.(See Removing Spots and Film.) Aluminum utensils can leave gray/blackmarks when they rub against other items.Load properly. Certain high acid foods can causediscoloration of stainless steel and plasticsif allowed to sit for a long period. Use theRinse/Hold cycle or rinse by hand if notoperating dishwasher at once. Mixing stainless steel and silver utensils insilverware basket can cause pitting of thestainless steel blades. Avoid mixingstainless steel and silver.
Advice:

Etching

Issue:
Using too much detergent in soft orsoftened water causes this film that cannotbe removed. Adjust the amount of detergent based onthe water hardness. (Check DetergentChart.) Lower the water temperature. Use the Cool Dry option.
Advice:

Detergent Left in Cups

Issue:
Detergent may be old. Discard and use freshdetergent. Be sure water action can reach the dispenser. Check to see if cycle has been completed. Make sure items do not prevent thedetergent dispenser from opening.
Advice:

Dishwasher Leaks

Issue:
Use only fresh detergent designed forautomatic dishwashers. Measure detergentcarefully. Try a different brand. Spilled rinse aid can cause foam and lead tooverflowing. Wipe up any spills with a dampcloth.•Check to see that dishwasher is level.
Advice:

Normal Sounds You Will Hear

Issue:
Normal sounds include water fill, watercirculation and motor sounds. There is a noticeable change in sound whenthe wash action switches between the lowerand middle spray arm. This is normal sinceeach spray arm has its own sound. It is normal for dishwasher to pause (nosound) when the wash action is switchingbetween the lower and middle spray arms.
Advice:

Water in Bottom of Tub

Issue:
Water left in bottom of tub after cycle iscomplete is not normal. If water remains inthe bottom of the tub, dishwasher may notbe draining properly.
Advice:

Vapor at Vent

Issue:
Water vapor escapes from the vent when thedishwasher goes into the drying part ofcycle. This is normal.
Advice:

Dishwasher Won't Run

Issue:
Check to see if circuit breaker is tripped or if afuse is blown. Make sure water supply is turned on. Check to see if cycle is set correctly. (See Operating Instructions.) Is dishwasher set for delay start option? Make sure door is closed and latched.
Advice:

Dishwasher Does Not Drain Properly

Issue:
If unit is hooked up to a food waste disposer,make sure the disposer is empty. heck to see if the knockout plug has beenremoved from inside the food waste disposerinlet. Check to see if drain hose is kinked. Make sure cycle is complete, not in a pause.
Advice:

Cycle Takes a Long Time

Issue:
Is cycle in a water heating delay? Has the delay start option been selected?
Advice:

Dishwasher Won't Fill

Issue:
Is water supply turned on? Does overfill protector move up and downfreely?
Advice:

Dishwasher Has an Odor

Issue:
Soiled dishes left in dishwasher too long cancreate an odor. Use Rinse/Hold cycle. There will be a "new" smell when firstinstalled. This is normal.• Check to see if unit is draining properly.
Advice:

Stains on Tub Interior

Issue:
Washing large amounts of dishware withtomato based soil can cause a pink/orange appearance. This will not affect performanceand will gradually fade over time. Pre-rinsingor using the Rinse/Hold cycle will reduce thechance of staining. Using Cool Dry optionwill lessen staining.
Advice:

Removing Spots and Film

Issue:
Hard water can cause lime deposit buildup onthe interior of the dishwasher. Dishes andglasses may also get spots and film for anumber of reasons. (See Glassware/FlatwareSpotted or Cloudy section.) To remove buildup,spots and film, clean using the following instructions: 1. Load clean dishes and glasses in normalmanner. Do not load any metal utensils orsilverware. 2. Do not add detergent. 3. Select the POTS & PANS or HEAVYWASH cycle. Close and latch door to start. 4. Allow dishwasher to run for 25 minutes toreach the main wash portion of cycle. 5. Unlatch and open door and pour 2 cups ofwhite vinegar into the bottom ofdishwasher. 6. Close and latch door and allow the cycle tofinish.
Advice:

"Check water supply" displaylights up.

Issue:
Tap turned off. Water supply interrupted. Filter in the water supply blocked. Supply hose kinked.
Advice:

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Fridge Freezer Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Fridge Freezer.

The light does not function.

Issue:
Bulb is defective. The light for the ice and water dispenser is switched off. The side of the appliance to be lit is switched off. Door was open too long. Light switches off afterapprox. 1 min.
Advice:
Change bulb. Switch on light if required.See also Ice and waterdispenser. If side of the appliance isrequired, switch on again. When the door is closed andopened, the lights are litagain.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The floor is wet.

Issue:
Water catch tray has overflowed dueto melting ice.
Advice:
If there is a power failure or if theappliance is disconnected from thepower supply for more than 4 hours,empty and disconnect the ice maker.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Warning signal sounds.

Issue:
Caps have not been attached to theappliance doors.
Advice:
Have fitter attach the caps.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Ice and water dispenserdoes not function.

Issue:
Supply valve is closed.Water pressure is too low.
Advice:
Check valve and water pressure.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Ice cubes are not beingdispensed.

Issue:
Ice cubes have blocked the outlet of theice maker.
Advice:
Check whether the left side of the appliance is switched on. Check whether the ice and water dispenser is switched on. Wait until the ice has melted after several minutes. Attention! Never insert fingers into the ice cube dispenser.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The refrigeration unit is switching on more frequently and for longer.

Issue:
Appliance opened frequently. The ventilation openings have been covered. Large quantities of fresh food areplaced in the freezer.
Advice:
Do not open the appliance unnecessarily. Remove obstacles. Activate fast cooling and/or fast freezing.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The temperature inthe refrigerator compartmentor freezer compartment is toocold.

Issue:
Temperature has been set too low.
Advice:
Increase the temperature.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The light (LED) does not work.

Issue:
The LED lamp is defective. Light switch is jammed.
Advice:
Check whether it can be moved.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

You experience unpleasantodours.

Issue:
Strongly smelling food is not sealed.
Advice:
Clean the appliance. Seal strongly smelling food

E..

Display indicates "E..".

Issue:
Electronics have detected a fault.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

LOW-POWER

Display indicates "LOW-POWER".

Issue:
The mains voltage falls below the permitted limiting value.
Advice:
When the mains voltage reaches the stipulatedvalue again, the warning message goes out. If the warning message lasts for longer, informthe energy supply company.

HIGHVOLT

Display indicates "HIGHVOLT".

Issue:
The mains voltage exceedsthe permitted limiting value.
Advice:
When the mains voltage reaches the stipulatedvalue again, the warning message goes out.If the warning message lasts for longer, informthe energy supply company.

Condensation forms on the railon the left door.

Issue:
Condensation of warm air.
Advice:
Switch on heater in the rail (see chapter "Special functions", section "Door rail heater").

The ice maker doesn't work.

Issue:
Ice maker is not connected to the mains supply. Ice maker does not contain any fresh water. The freezer compartment temperature is too warm.
Advice:
Ensure that the water is properly connected. Check freezer compartment temperature and,if required, set slightly colder.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The ice maker does not make enough ice or the ice is deformed.

Issue:
The appliance or ice maker has only justbeen switched on. A lot of ice has been taken. Low water pressure. The water filter is bunged up or used.Temperature in the freezer compartment is too warm. Ice cubes have accumulated on the rearpanel of the ice cube container.
Advice:
Approx. 24 hours is needed until ice production starts. Approx. 24 hours is needed until the ice cube container is filled again. Connect the appliance to the stipulated water pressure only (see chapter Connecting appli-ance, section Water connection).Change the water filter. Set temperature slightly colder in the freezer compartment. Distribute ice cubes in the ice cube container. If ice cubes are stuck to each other, loosen witha blunt implement.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The ice maker does not make any ice

Issue:
The ice maker is switched off. The appliance is not supplied with water. Water supply has kinks. Low water pressure. Temperature in the freezer space is too warm. Ice cube container is not properly inserted. Incorrect shut-off tap installed.
Advice:
Switch the ice maker on at the control panel. Turn off the water supply at the shut-off tap. Smoothen out the kinks, exchange where necessary. Connect the appliance to the stipulated water pressure only. Set temperature slightly colder in the freezer compartment. Check the position, re-insert where necessary. Incorrect taps can cause low water pressure and damage to the appliance.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Ice forms in the inflow hose to the ice maker.

Issue:
Low water pressure. Shut off tap incorrectly opened.
Advice:
Connect the appliance to the stipulated waterpressure only. Open shut off tap fully.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Water runs from the appliance.

Issue:
The water connection hose is not properly sealed. Incorrect shut-off tap installed.
Advice:
Replace the hose with a manufacturer's original part. Incorrect taps can cause low water pressure and damage to the appliance.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E01

Sensor fault

Issue:
A technical defect is possible.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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