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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Tumble Dryer Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Tumble Dryer.

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Washing Machine Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Washing Machine.

Water is running out.

Issue:
Correctly attach/replace drainage hose. Tighten screw-fitting on the supply hose.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Water not flowing in. Detergent not washed in.

Issue:
(Start/Reload) not selected? Tap not open? Filter blocked? Clean the filter. ~ Page 35 – Supply hose kinked or jammed?
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Washing-machine door cannot be opened.

Issue:
Safety function active. Stop programme? Rinse Hold (without final spin) selected? Can be opened via emergency release only?
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Programme does not start

Issue:
(Start/Reload) or (Finished in) time selected? – Door closed? Childlock active? Deactivate.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Detergent solution is not drained.

Issue:
Rinse Hold (without final spin) selected? Clean the drain pump. Clean outlet pipe and/or drainage hose.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Water not visible in the drum.

Issue:
Not a fault – water below the visible area.
Advice:

Spin result not satis- factory. Washing wet/too damp.

Issue:
Not a fault – unbalanced load detection system has stopped the spin cycle, washing unevenly distributed. Distribute small and large items of washing in the drum. Less Ironing selected? – Too low speed selected?
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Spin cycle actuated several times.

Issue:
Not a fault – unbalanced load detection system adjusts imbalance.
Advice:

Residual water in the dispenser for care product.

Issue:
Not a fault – effect of the care product not impaired. If required, clean insert.
Advice:

Odour formation in the washing machine.

Issue:
Run COTTONS 90 °C programme without washing. Use standard detergent.
Advice:

Loud noise forma- tion, vibrations and “wandering” during spin cycle.

Issue:
Appliance aligned? Align the appliance. Appliance feet fixed? Secure appliance feet. Transportation safety devices removed? Remove transportation protection devices.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Display panel/indi- cator lights do not function while the appliance is running.

Issue:
Power failure? Fuse tripped? Switch on/replace fuse. If the fault occurs repeatedly, call customer service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The programme takes longer than usual.

Issue:
Not a fault – unbalanced load detection system adjusts imbal- ance by repeatedly distributing the washing. Not a fault foam detection system active–several rinse cycles are switched on.
Advice:

Detergent residue on the washing.

Issue:
Occasionally phosphate-free detergents contain water-insoluble residue. Select Rinse or brush the laundry after washing.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

In the pause status (Start/Reload) flashes very quickly and a signal sounds.

Issue:
Water level too high. Washing cannot be reloaded. Immediately close washing machine door. Select Start/Reload) to continue the programme.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Err1

Washing Machine door detected as not closed

Issue:

The fault code is displayed, if the washing machine does not detect that the door has been closed after twenty seconds.

  • Check door is closed correctly
  • Cycle the power on the machine
  • Check wiring to door lock is secure
  • Check PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err2

Water has failed to drain from the washing machine

Issue:

This faut code is displayed should the washing machine or washer dryer fail to drain water from the tank.

  • Check drain pump
  • Check wiring
  • Check water level sensor
  • Check connections to water valve and PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err3

Wash temperature sensor error detected

Issue:

A fault has been detected with the washing thermistor or temperature sensor.

  • Check connections to wash temperature sensor
  • Check temperature sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err4

Wash heating element failure detected

Issue:

A fault has been detected were the element is not heating.

  • Apparently overloading can cause this error and the cure is to reduce the load
  • Check wash heating element
  • Check wiring
  • Check thermistor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err5

Water level not reached

Issue:

The pre-determined water fill level has not been reached in approximately eight minutes.

  • Check for any leaks causing the water level to drop
  • Check if the water supply is okay
  • Check water inlet valve
  • Check wiring to water inlet valve
  • Check wiring to PCB
  • Check PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err6

Washing machine motor speed detected

Issue:

A fault has been detected with the speed of the main drive motor.

  • Check motor connection block
  • Check motor tacho unit
  • Abnormal loading condition
  • Check wiring to motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err7

Washing machine motor overheat protection error detected

Issue:

An overheating fault has been detected with the main drive motor or the TOC in the motor has failed.

  • Check motor connection block
  • Check wiring to motor
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err8

Water level exceeds maximum value

Issue:

The washing machine has been detected as overfilling with water and the safety level on the pressure sensor has been activated.

  • Check wiring to pressure sensor
  • Check pressure sensor
  • Check pressure hose for blockage or evidence of over soaping
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

Your Refrigerator does not operate

Issue:
Check power cable is plugged in and switched on. The circuit breaker has tripped or the fuse has blown. The temperature control is set at "O"
Advice:
...

Your Refrigerator is too cold

Issue:
The temperature control dial may be set too high.
Advice:
...

Your Refrigerator is not coldenough

Issue:
Check the temperature control dial is set at "3". A higher external ambient tempera- ture may require a higher setting. The door is opened too often. The door is not closed completely. The door gasket does not seal properly. The unit does not have the correct clearances at the sides/back
Advice:

The defrosting water overflows inside the unit and onto the floor

Issue:
Check if the cooler's drain pan is full
Advice:

The side panel heats up

Issue:
This is a result of the dissipation of the heat from inside the cabinet.
Advice:

Fondensation forms on the outside of the refrigerator

Issue:
Condensation will form on the outside of the unit if it operates in moist areas, simply wipe it dry.
Advice:

The refrigerator seems to make too much noise

Issue:
Appliance is not on a level, firm surface or may be touching other items. Note it is normal to hear refrigerant flowing as the compressor stops and starts.
Advice:

Poor refrigerating effect

Issue:
The so-called "poor refrigerating effect " refers to the fact that the refrigerator can operate and refrigerator normally, but the temperature in the refrigerator cannot drop to the prescribed value under the stipulated working conditions.Given that there may be many causes for this phenomenon, we are going to discuss and analyse it by the following aspects:
1. Leakage of refrigerant analysis the leakage of refrigerant in the system will result in an insufficient refrigerating capacity. The resulting phenomena are its lower gas suction pressure and exhaust pressure as well as higher exhaust gas temperature. The exhaust tube feels rather hot, a continuous gas flowing sound that's louder than usual may be heard at the outlet of the capillary, and no frost or a smaller quantity of loose frost appears on the evaporator. After shut down, the balance pressure in the system is usually lower than the saturation pressure corresponding to the same ambient temperature.
2. Too much refrigerant charged into the system analysis: Either a. If the amount of refrigerant charged into the system exceeds its nominal capacity, the superfluous refrigerant will necessarily take some space of the evaporator, thus reducing its heat-dissipation area and hence the refrigerating efficiency of the system. The abnormal phenomena caused by this reason are as follows: the gas suction and exhaust pressures are generally higher than their respective normal values; the temperature of its condenser is higher and the electric current of the compressor rises; loose frost forms on the evaporator; the refrigerator temperature drops slowly; and frost appears on the gas return tube. or b. If excessive refrigerant has been charged, the liquid refrigerant that cannot evaporate in the evaporator will return to the compressor, and thus a phenomenon of "liquid striking" will occur. The liquid refrigerant evaporates and effervesces as soon as it flows into the refrigerating oil at the bottom of compressor. If the condition is severe, foam will fill inside the compressor housing and be sucked by the piston, causing damage to the components of compressor.
3. there is air left in the refrigerating system analysis residual air in the refrigerating system will reduce its refrigerating efficiency. The main phenomena are: the increase in its gas suction and exhaust pressures (note however that the gas exhaust pressure will not exceed its rated value), and an obvious increase in temperature in the segment from the compressor outlet to the condenser inlet. Because there is air in the system, both the gas exhaust pressure and temperature will rise, moreover the gas flowing sound is intermittent and obviously louder.
4. Low Efficiency of compressor analysis low efficiency of a refrigerating compressor refers to the actual reduction of gas discharge capacity, and hence the corresponding reduction of refrigerating capacity, under the condition that the refrigerant in the system is unchanged. This phenomenon occurs mostly when the compressor has been used for quite a long time, its moving parts will have worn to a considerable degree, fit clearance between various parts have increased and sealing property of its gas valve has deteriorated, resulting in a decrease in its actual gas discharge capacity.
5. Too thick a frost layer is formed on evaporator analysis if a direct cooling refrigerator is to be used for a prolonged period of time, be sure to defrost its evaporator regularly.If you fail to do so, the frost layer on the evaporator tubing will become thicker and thicker. Heat conduction will be severely affected if the whole tubing is wrapped with an ice layer, and hence the temperature in the refrigerator can not drop down to the prescribed range.
6. Refrigerating oil left in evaporator tubing analysis during a normal refrigerating cycle, a little refrigerating oil may remain in the evaporator tubing. After a prolonged life, if there is considerable refrigerating oil left in the evaporator, the heat conduction effect will be severely affected this causing a poor refrigerating effect.
7. Flowing obstructed in refrigerating system analysis because the refrigerating system was originally not purged thoroughly, some of the filter screen meshes have been clogged by dirt accumulated in the filter after use, thus resulting in a decrease in flow rate, and hence a poorer refrigerating effect. The abnormal phenomena caused by this kind of slight clogging in the system are as follows: the gas discharge pressure is lower, the temperature of discharged gas drops, the position clogged has a temperature lower than that in its normal condition and, for a severe clogging, even dew condensation as frost may appear.
Advice:
REMEDY 1: In case there is leakage of refrigerant from the system, do not hurry to recharge it with refrigerant, manage to find out leak points immediately, and make a note of from where it leaks, i.e. welding points and parts. After having them repaired, recharge refrigerant. There are so many joints and sealed surfaces in a refrigerator, many potential leak points do exist in the system. In troubleshooting, pay attention to those parts that are liable to leak. Check main connection points for oil seepage and tubing for cracks. If there is no severe leak point, charge the system with nitrogen and detect leak points with the commonly adopted method, repair them, evacuate, charge the system with refrigerant, and then turn on the refrigerator to make a test run.
REMEDY 2: According to the operating procedures, you MUST to turn the machine off, wait several minutes, then open the refrigerant charging tube to let the refrigerant escape. Replace the dry filter, recharge refrigerant after evacuating, and then seal the charging port.
REMEDY 3: Shut the unit down, wait several minutes, then open the tubing, evacuate it and recharge the system with refrigerant.
REMEDY 4: Measure the high and low pressures with pressure gauges to see whether they are normal. If an abnormal sound comes from the compressor or the temperature of its causing is too high, cut the discharge port open and operate the compressor. Feel if there is pressure at the discharge port with your finger – for a normal compressor, its discharge port is difficult to be blocked with your finger if you just apply a little pressure.
REMEDY 5: Turn the refrigerator off, and make preparations for defrosting. Open the refrigerator door to let air in, or use a fan to speed up the flow of air, to shorten the time needed for defrosting. Never attempt to speed up defrosting by chipping at the ice with sharp tools: this may cause damage to the evaporator tubing, or cause personal injury.
REMEDY 6: It may be difficult to determine whether this problem is caused by the refrigerating oil left in the evaporator tubing, because this kind of phenomenon, amongst other several faults, tend to be confused. Generally speaking, you can make a judgment based on the frost formed on the evaporator. If the frost does not cover the evaporator and it is loosely formed, you can make a judgment that the deterioration of refrigerating effect is due to the accumulation of refrigerating oil left in the evaporator tubing, if no other fault has been found. To clear refrigerating oil left in the evaporator, dismantle the evaporator, purge it thoroughly and then dry it. If it is difficult to dismantle, charge refrigerant from the evaporator inlet to wash it several times, then purge and dry it with nitrogen.
REMEDY 7: Purge the tubing, replace the dry filter with a new one or clear it thoroughly, recharge the system with refrigerant and seal the charging port

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

E1

LED 1 flashes

Issue:
No fill - cycle stops
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

E2

LED 2 flashes

Issue:
NTC o/c or s/c signal when Cycle completes
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

E3

LED 3 flashes

Issue:
Temp too high/low only during Test prog
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

E4

Leak

Issue:
Signal when cycle completes
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

E5

Wont empty

Issue:
Signal when cycle completes
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

F1

NTC break

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

F2

Water Leak

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

F3

Continuous Water Inlet

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

...

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hygena Tumble Dryer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

The oven will not turn on

Issue:
The first thing you need to check is that the oven timer is not on auto if it turns it on to manual.
Advice:

No Heat in Oven

Issue:
If the fan is running and the thermostat light comes on but you get no heat (or just the thermostat light on in non-fan ovens and cookers) then the probability is that the fan element or oven elements have failed.
Advice:

The oven is totally dead

Issue:
First things first, check the electricity supply and make sure it is okay.
Advice:

The oven overheats and burns everything

Issue:
Normally this is a simple thermostat failure which would manifest itself as this symptom.
Advice:

The oven door isn't closing properly

Issue:
Normally this will be faulty hinges or the hinge runners.
Advice:

The oven door fell off!

Issue:
Normally this will be faulty hinges or the hinge runners.
Advice:

The oven or cooker cuts out after it's been on for a while

Issue:
This is an overheating problem which can be caused by the main oven thermostat or a faulty safety thermostat that will be causing the problem. It can also be caused by a failure of the cooling fan, where fitted, but usually these go noisy before failing, Safety thermostats are used to prevent the oven or cooker overheating and will shut the oven down.
Advice:

The oven or cooker is noisy

Issue:
The fan motor and cooling fan motor are the most obvious causes where fitted.
Advice:

Fan runs after I switch the oven off?

Issue:
This is a cool down period and can vary massively from appliance to appliance but if it stays running then you normally have thermostat fault or sensor fault.
Advice:

The light inside the oven is faulty

Issue:
Normally this is simply a case of replacing the bulb.
Advice:

The grill element in my oven or cooker doesn't work

Issue:
This would usually indicate that the grill element is faulty. Check these Grill element Oven changeover switch Overheat thermostat Main oven thermostat, if used to regulate the grill temperature.
Advice:

There's smoke from the oven.

Issue:
Invariably spillage except on a new installation or when a new element is fitted or oven may be overheating.
Advice:

The oven does not come on, But Hob works but I can't get the oven to come on.

Issue:
The timer has been activated, possibly when the controls were cleaned. There are so many types of timers used that it would not be possible to go through every one, but if you have the instruction booklet, that will tell you how to turn it off. Normally it is just a case of pressing a button or turning a control knob.
Advice:

Electricity trips (Rcd) when I turn the oven on or element

Issue:
This is normally an element that has gone to earth, Well known fault with electric ovens, the insulation breaks down in the elements and trips the RCD , best way is to stick a meter on each element and check they not got earth leaks on them. But can also be a wiring fault.
Advice:

Arrange a visit from an oven engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

De Dietrich Cooker & Oven Error codes

These error code explanations can help you diagnose a problem with your De Dietrich Cooker & Oven.

...

The oven isn't heating

Issue:
  • The oven isn't connected to the power supply.
  • The fuse has blown.
  • The temperature selected is too low.
  • Other causes.
Advice:
  • Connect to power supply.
  • Change the fuse, checking that it is 16A.
  • Increase the temperature selected.
If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The light inside the oven isn't working.

Issue:
  • The lamp is unusable.
  • The oven isn't connected to the power supply or the fuse has blown
Advice:
  • Change the bulb.
  • Connect to power supply or change fuse.

The cooling fan keeps working after the oven isturned off.

Issue:
The fan should stop after no longer than 1 hour, as soon as the temperature of the oven falls toapprox. 125°C.
Advice:
If it has not stopped after 1 hour, If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Pyro-cleaning doesn't start

Issue:
  • The door isn't shut properly.
  • The clock time on the programmer is flashing.
  • Other causes.
Advice:
  • Make sure the door is closed correctly.
  • Set the hour of the day before starting up the pyro-clean
  • Call the After-Sales Service.
If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The door lock during pyro-cleaning isn'tworking.

Issue:
  • The lock is not effective immediately.
  • The door lock only becomes effective approx.
  • 2 minutes after the start of the cycle.
Advice:
If it hasn't locked after 5 minutes, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The rotisserie spit keeps turning after the end of cooking

Issue:
he rotisserie spit motor keeps working until the selector is returned to the zero setting.
Advice:

Smoke is being produced during cooking

Issue:
Cooking temperature too high. Dirty oven
Advice:
Reduce the cooking temperature. Clean the oven by pyro-cleaning if this program is available.

There's no light inside the oven while the pyro-clean program is operating

Issue:
The lighting is only meant to come on for the l cooking programs.
Advice:
The pyro-clean cycle produces temperatures, which are too high for the lighting to work properly.

There's a noise inside the oven after the end of cooking

Issue:
The fan in the upper part of the oven (not visible) l is working (even if the oven is set to the "off" position)
Advice:
This is normal; the fan of a pyro-clean oven stays l on until the oven has cooled down.

The oven is not heating.

Issue:
  • The oven is not connected.
  • Your fuse is out of order.
  • The selected temperature is too low.
  • Other causes.
Advice:
  • Connect the oven.
  • Replace the fuse in your electrical setup and check its capacity (16A).
  • Increase the selected temperature.
  • Call the After Sales Service Department.
If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The cooling fan continues to operate after the oven stops.

Issue:
The fan should stop a maximum of one hour after cooking, or as soon as the oven temperature has lowered to approximately 125°C.
Advice:

The oven produces sparks.

Issue:
A metallic element is too near one of the walls or the grill
Advice:
Move any metal items away from the walls of the oven. - Never use metal items with the rack.

Arrange a visit from a Cooker & Oven engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

De Dietrich Dishwasher Error codes

These error code explanations can help you diagnose a problem with your De Dietrich Dishwasher.

D01

Water intake fault

Issue:
Water intake fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D02

Draining fault

Issue:
Draining fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D03

Heating fault

Issue:
Heating fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D04

Temperature sensor fault

Issue:
Temperature sensor fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D05

Low pump flow fault

Issue:
Low pump flow fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D06

High pump flow fault

Issue:
High pump flow fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D07

Overflow/leak protection fault

Issue:
Overflow/leak protection fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D08

Sprinkler distribution fault

Issue:
Sprinkler distribution fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D11

Sprinkler distribution fault.

Issue:
Sprinkler distribution fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D12

Water level fault

Issue:
Water level fault (siphoning through drain tube)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D13

Overheating fault

Issue:
Overheating fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

D14

Bad drain tube connection or tap flow insufficient or filters dirty.

Issue:
Bad drain tube connection or tap flow insufficient or filters dirty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

E1

Longer inlet time

Issue:
Faucets is not opened, or water intake is restricted, or water pressure is too low.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

E4

Overfilled

Issue:
Too much inlet water
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Dishwasher Repairs in London.

Arrange a visit from a Dishwasher engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

De Dietrich Washing Machine Error codes

These error code explanations can help you diagnose a problem with your De Dietrich Washing Machine.

FO1

No water coming in

Issue:
No water coming in
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO2

Does not drain or spin-dry

Issue:
Does not drain or spin-dry
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

CO3

Does not spin-dry

Issue:
Does not spin-dry
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO4

Does not start

Issue:
Does not start
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO5

Issue:
Call the Technical Assistance Service
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO6

Call the Technical Assistance Service

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO7

Call the Technical Assistance Service

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO8

Call the Technical Assistance Service

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

FO9

Call the Technical Assistance Service

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

F10

Call the Technical Assistance Service

Issue:
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

F04

Why won’t the washing machine start?

Issue:
This may be due to the following:
  • Check the door is properly shut.
  • The washing machine is not plugged into the mains or there is no voltage in the mains supply.
  • The Start/Stop button has not been pressed.
  • If the washing machine door is not properly shut, F04 will appear on the display.
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Why is the washing machine vibrating or making too much noise?

Issue:
This may be due to the following:
  • The blocking and transport screws have not been removed.
  • The washing machine has not been correctly levelled.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

F01

Why doesn’t the washing machine take in water?

Issue:
Indicator F01, no water coming in, this may be due to a cut in the water supply, a tap turned off or a blocked water inlet filter.
Advice:
The possible solutions are as follows: wait for the water supply to be reconnected, turn on the tap, or remove the water inlet hose and clean the filter. If this failure is detected, F01 will appear on the display.
If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F02

Why doesn’t the washing machine drain or spin-dry?

Issue:
The reasons for the F02 indicator may be the following: washing machine drain pump blocked, building drainage pipes blocked, or incorrect pump electrical connection.
Advice:
Solution: if the pump is blocked, gain access to it as described in section 2, maintaining and cleaning the appliance. If this failure is detected, F02 will appear on the display.
If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

C3

Why doesn’t the washing machine spin-dry?

Issue:
This may be due to an uneven distribution of clothes in the drum and may cause an excessive level of vibrations.
Advice:
The solution is to select a spin-drying programme. If this failure is detected, C3 will appear on the display.

Why can’t I see any water in the drum during the wash?

Issue:
This is due to the fact that the washing machine is provided with a system which is able to adapt to the load and type of fabrics, adjusting the levels of water and energy used, in order to preserve the environment.
Advice:
So, although the water level you can see through the hatch may look low, there is no cause for concern as washing and rinsing efficiency will still be optimum.

Why is there still some water in the dispenser?

Issue:
This may be because the dispenser needs cleaning. This simple operation is described in Maintaining and cleaning the appliance.
Advice:
Cleaning the detergent dispenser.

Why can’t I open the hatch immediately after the wash has finished?

Issue:
Washing machines today are provided with safety systems for users.
Advice:
One of them is that the washing machine cannot be opened until it is certain that the drum is quite still. This is why the hatch cannot be opened for 2 minutes.

Why doesn’t the remaining time shown on the clock coincide with the real time left until the selected cycle finishes?

Issue:
This time is for guidance purposes only and may be affected by the conditions under which the selected programme is being run, e.g. initial water temperature, size of load or unbalance caused by the garments during spin drying.
Advice:

Other indications

Issue:
The washing machine can detect other indications. When this happens a number of other indicators appear on the display: F05, F06..., F10. If this happens, call the Official Technical Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price De Dietrich Washing Machine Repairs in London.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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