E1

Hardware over coil

Issue:

Unsuitable pan material, Wrong or defective coil

Advice:

Use suitable pan. Call Service Engineer.

E2

No inductor current

Issue:

Inductor connection failure

Advice:

Call Service Engineer.

E3

Heat sink temperature too high

Issue:

Air routes blocked. Fan filter clogged. Generator temperature sensor defective

Advice:

Clear air routes. Clean fan air intake filter. If still faulty, call Service Engineer

E4

Cooking zone temperature too high or too low

Issue:

Pan empty Pan base distorted Coil temperature sensor faulty

Advice:

Remove pan, check pan base. Switch off, allow zone to cool and try again. If still faulty, call Service Engineer

E5

Control unit failure

Issue:

Control / switch assembly is faulty or wired incorrectly

Advice:

Call Service Engineer.

E6

Internal temperature too high

Issue:

Air routes blocked. Fan filter clogged. Temperature sensor faulty, external heat sources too close

Advice:

Clear air routes. Clean fan filter. Remove any external heat source. If still faulty, call Service Engineer

E7

Cooking zone temperature sensor

Issue:

Short circuit at temperature sensor

Advice:

Call Service Engineer.

E8

Mains phase failure

Issue:

Fault in mains supply

Advice:

Call Service Engineer.

E10

Communication error

Issue:

Failure in LIN or CAN-Bus No connection between keyboard and generator

Advice:

Disconnect from mains. Reconnect and test again. Call Service Engineer.

E11

Initialisation error

Issue:

Failure while initialising hardware

Advice:

Wait. Generator will reset every 30 seconds. Try switching off and on. Call Service Engineer.

E12

Mains current failure

Issue:

Failure while generator measures mains current

Advice:

Call Service Engineer.

E13

Mains connection error

Issue:

Mains voltage too high or too low

Advice:

Call Service Engineer.

E14

Mains adaptor error

Issue:

Mains voltage too high or too low

Advice:

Call Service Engineer.

E15

Protective electrical circuit

Issue:

Pan empty, faulty sensor

Advice:

Remove pan, switch off and allow cooking zone to cool. Call Service Engineer.

E2

The electronic unit is too hot.

Issue:

Error code E2 is displayed. The electronic unit is too hot.

Advice:

Please check the installation of the cooker, making sure that there is sufficient ventilation. In extreme cases, if a cooking utensil has been allowed to boil dry this error code may also be displayed. If in doubt please contact your installer or a qualified repair engineer

…

No display operation

Issue:

Over voltage or loss of supply voltage to the cooker.

Advice:

If in doubt please contact your installer or a qualified repair engineer.

U400

Error code U400 is displayed

Issue:

The cooker has been incorrectly connected. The control will switch off after approximately 1 second and the error code will be permanently displayed.

Advice:

Consult your installer or a qualified repair engineer.

Er

Error code Er followed by a number is displayed

Issue:

The appliance has developed an internal technical fault that cannot be rectified by the user

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Falcon Range Cooker Repairs in London.

RCD

The fuse blows or the RCD trips regularly

Issue:

Please contact your installer or a qualified repair engineer

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Falcon Range Cooker Repairs in London.

…

The hob will not switch on

Issue:

Has the wiring system in the house blown a fuse or tripped an RCD? Has the hob been correctly connected to the mains supply? Has the child lock been activated?

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Falcon Range Cooker Repairs in London.

…

The induction hob is noisy

Issue:

When using the induction hob there may be some ‘noise’ emitted from the pan. This is normal and may be most noticeable when cooking on high power settings or if 5 pans are used simultaneously. The type of pan may also contribute to induction ‘noise’

Advice:

…

…

The cooling fan

Issue:

The induction hob incorporates a cooling fan. This cooling fan is active when either the grill or ovens are on. Under certain conditions, the cooling fan may remain active when the grill or ovens are switched off. This is normal and the fan will switch off automatically

Advice:

…

…

A crack has appeared in the hob surface

Issue:

Disconnect the cooker immediately from the power supply and arrange for its repair.

Advice:

Do not use the cooker until after the repair.

…

My hob is scratched

Issue:

Always use the cleaning methods recommended in this guide, and make sure that the pan bottoms are smooth and clean.

Advice:

Marks from mineral deposits from water or food can be removed with a cleaning cream. However, tiny scratches are not removable but will become less visible in time as a result of cleaning

…

The oven fan is noisy

Issue:

The sound of the oven fan may change as the oven heats up – this is perfectly normal.

Advice:

…

…

Grill not cooking properly

Issue:

Are you using the pan and trivet supplied with the cooker? Is the pan being used on the runners, not the floor of the compartment? Is the grill tray pushed back fully to the ‘back stop’ position?

Advice:

…

…

The knobs get hot when I use the oven or grill. Can I avoid this?

Issue:

Yes, this is caused by heat rising from the oven or the grill, and heating them up. Do not leave the oven door open. Make sure that the grill pan is pushed right back to the ‘back stop’ when grilling.

Advice:

Always grill with the grill compartment door open.

…

Food is cooking too slowly, too quickly, or burning

Issue:

Cooking times may differ from your previous oven. Check that you are using the recommended temperatures and shelf positions – see the oven cooking guide.

Advice:

You can then adjust the settings according to your own individual tastes.

…

The oven is not cooking evenly

Issue:

Do not use a baking tray with dimensions larger than those specied in the section on ‘General Oven Tips’. If you are cooking a large item, be prepared to turn it round during cooking. If two shelves are used, check that space has been left for the heat to circulate. When a baking tray is put into the oven, make sure that it is placed centrally on the shelf. Check that the door seal is not damaged and that the door catch is adjusted so that the door is held rmly against the seal.

Advice:

A dish of water when placed on the shelf should be the same depth all over. (For example, if it is deeper at the back, then the back of the cooker should be raised up or the front lowered.) If the cooker is not level, arrange for your supplier to level it for you.

…

Oven temperature getting hotter as the cooker gets older

Issue:

If turning the temperature down using the oven control knob has not worked, or has only worked for a short time, then you may need a new thermostat. This should be tted by a service person.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Falcon Range Cooker Repairs in London.

…

The oven door is misaligned

Issue:

The bottom hinge of the left-hand oven door can be adjusted to alter the angle of the door. Loosen the bottom hinge xing screws and use the notch and a at bladed screwdriver to move the position of the hinge to set the hinge position. Retighten the hinge screws.

Advice:

…

…

Oven not coming on

Issue:

Is the power on? If not there may be something wrong with the power supply. Is the range supply on at the circuit breaker? Have you set a cooking function?

Advice:

…

…

An oven light is not working

Issue:

The bulb has probably burnt out. You can buy a replacement bulb (which is not covered under the warranty) from a good electrical shop. Ask for a 15W 240V lamp, FOR OVENS. It must be a special bulb, heat resistant to 300°C

Advice:

Turn off the power at the circuit breaker. Make sure the oven is cool. Open the oven door and remove the oven racks. Unscrew the bulb cover by turning anti-clockwise. It may be very stiff. Taking care to protect your fingers in case the bulb should shatter, unscrew the old bulb. Screw in the new bulb; screw back the bulb cover. Turn on the circuit breaker and check that the bulb now lights.

E1

First 2 program indicators flashing

Issue:

The door is not properly closed.

Advice:

Close the door firmly.

E2

1 and 3 program indicator lights flashing

Issue:

Temperature sensor faulty

Advice:

Turn the water and power off to the dishwasher.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

E3

1 and 4 program indicator lights flashing

Issue:

Drain hose is too low. The wash water level is too low.

Advice:

Ensure that drain hose is connected in accordance with the Installation instructions.

E4

Program indicators 1, 3 and 4 flashing

Issue:

Drain hose is crimped or bent. The wash water is not draining out. Drain hose is too high.

Advice:

Check hose and straighten if needed. Ensure that drain hose is connected in accordance with the Installation instructions.

E5

First 3 program indicators flashing

Issue:

Water tap not turned on. Insufficient water supply pressure. Water supply hose is crimped or bent. Drain hose is too low.

Advice:

Ensure the water is connected and turned on. Check household water pressure. Check hose and straighten if needed. Ensure that drain hose is connected in accordance with the Installation instructions.

E6

First 4 program indicators flashing

Issue:

Flood switch activated.

Advice:

Turn the water and power off to the dishwasher.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F1

Flood switch has been activated.

Issue:

Flood switch has been activated.

Advice:

Turn the water and power supply to the DishDrawer® off and call your Authorised Service Center.

F2

Motor problem

Issue:

Motor problem.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F3

Temperature sensor failed.

Issue:

Temperature sensor failed.

Advice:

Ensure water coming in through the inlet hose is less than 65oC. You may need to install a tempering valve on your water supply.

F4

Faulty temperature sensor or element

Issue:

Faulty temperature sensor or element

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F5

Lid fault

Issue:

Lid fault

Advice:

1- Turn power supply to DishDrawer off, then turn on power supply. Fault may reset.
2- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F6

Lid fault

Issue:

Lid fault

Advice:

1- Turn power supply to DishDrawer off, then turn on power supply. Fault may reset.
2- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F7

Lid fault

Issue:

Lid fault

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F8

Electrical problem

Issue:

Electrical problem

Advice:

1- Turn power supply to DishDrawer off.
2- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

F9

Electronics malfunction.

Issue:

Electronics malfunction.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Dishwasher Repairs in London.

U1

Fill Fault

Issue:

Fill Fault

Advice:

1- Turn the DishDrawer® water supply on. 2- Ensure the spray arm is placed on the impeller and can rotate and if the DishDrawer® is full of water, it will need to be emptied manually. 3- The water block has been tripped (if present). 4- Call your Authorized Service Center.

U2

Loading

Issue:

Loading

Advice:

Check loading to ensure no items extend beyond the height of the drawer.

U4

Fault in the other drawer preventing the use of this drawer

Issue:

Fault in the other drawer preventing the use of this drawer

Advice:

Check other drawer, attend to fault code on that drawer.

...

No LED lit.

Issue:

Switch failure in freezer door. Incorrect harness wiring. No power to the PCB.

Advice:

With unit powered, open freezer door. Press freezer door switch in. If freezer light does not turn off, switch is defective. Verify wire colour on 10-pin connector. Refer to Table A above. With unit powered, measure voltage between pin 1 (WH wire) and pin 3 (BK wire) of 10-pin connector. Meter should read 120VAC. Replace switch. Correct wiring. Replace PCB if meter reads 120VAC

…

No dispenser light when main orWater dispenser switch is pressed in Water, Crush or Ice Mode.

Issue:

No continuity. Failed light bulb or PCB.

Advice:

Disconnect power. Measure continuity between pin 8 (BR wire) of 10-pin connector and dispenser lamp terminal. With unit powered, press the Main dispenser switch. Measure voltage on pin 8 (BR wire) of 10- pin connector. Voltage should read 120 VAC. Repair open connection. Replace dispenser light bulb if voltage reads 120 VAC.

…

Dispenser light is on without pressing the main or Water switch in Water, Crush or Ice Mode.

Issue:

Failed main dispenser switch (failed short). Failed PCB

Advice:

Disconnect power. Remove both leads from the switch and measure resistance across switch terminals. Resistance should read less than 1 Ω in this position and higher than 10 MΩ when switch is open. With PCB powered, measure voltage on pin 10 (BU wire) of 10-pin connector. Voltage should read 0 VAC. Replace switch. Replace PCB.

…

Water LED is illuminated but does not dispense water when main dispenser switch is pressed.

Issue:

Failed main dispenser switch (failed open). No continuity.

Advice:

Disconnect power. Remove both leads from the switch and measure resistance across switch terminals. Resistance should read less than 1 Ω in this position and higher than 10 MΩ when switch is open. Disconnect power. Remove the cover of freezer door hinge located on top of the unit and disconnect the connectors. Check pin 9 (OR wire) of 10-pin connector for continuity. Replace switch. Repair open connection.

…

Water starts to dispense as soon as Water Mode is selected without pressing the main dispenser switch.

Issue:

Failed main dispenser switch (failed short). Failed PCB

Advice:

Disconnect power. Remove both leads from the switch and measure resistance across switch terminals. Resistance should read less than 1 Ω in this position and higher than 10 MΩ when switch is open. With PCB powered, measure voltage on pin 7 (YL wire) of 10-pin connector. Voltage should read 0 VAC. Replace switch. Replace PCB.

…

Ice LED is illuminated but does not dispense cubed ice when main dispenser switch is pressed.

Issue:

Failed main dispenser switch (failed open). No continuity. Failed auger motoror PCB.

Advice:

Disconnect power. Remove both leads from the switch and measure resistance across switch terminals. Resistance should read less than 1 Ω in this position and higher than 10 MΩ when switch is open. Disconnect power. Remove the cover of freezer door hinge located on top of the unit and disconnect the connectors. Check pin 9 (OR wire) of 10-pin connector for continuity. With PCB powered, press the Main dispenser switch. Measure voltage on pin 9 (OR wire) of 10- pin connector. Voltage should read 120VAC. Replace switch. Repair open connection. Replace auger motor if voltage reads 120VAC. If not, replace PCB.

…

Ice starts to dispense as soon as Ice Mode is selected withoutpressing the main dispenser switch.

Issue:

Failed main dispenser switch (failed short). Failed PCB.

Advice:

Disconnect power. Remove both leads from the switch and measure resistance across switch terminals. Resistance should read higher than 10 MΩ when switch is open and less than 1 Ω when switch is closed. With PCB powered, measure voltage on pin 9 (OR wire) of 10-pin connector. Voltage should read 0 VAC. Replace switch. Replace PCB.

…

Dispenser operates continuously even when DispenserLock Mode isactivated.

Issue:

Failed PCB.

Advice:

With PCB powered, measure voltage on pin 5 (PK wire) of 10-pin connector. Voltage should read 0 VAC. Replace PCB.

…

Auto Light Mode does not operate.

Issue:

Failed PCB

Advice:

With PCB powered and Auto Light activated, cover the light sensor. Measure voltage on pin 8 (BR wire) of 10-pin connector. Voltage should read 1/2 the AC power supply (120 VAC). Replace PCB.

…

Ice or Water dispense rmechanism runs continuously.

Issue:

Failed PCB.

Advice:

With PCB powered, measure voltage on pin 5 (PK wire) of 10-pin connector. Voltage should read 0 VAC. Replace PCB.

…

Filter Status LED never changes to red.

Issue:

Failed PCB.

Advice:

Verify with the user if unit has been unplugged for a long period. Demonstrate reset operation to customer. Replace water filter and reset Filter Status. Replace PCB if problem continues. Customer education.

…

Auger motor operates in Ice or Crush Mode but ice door chute never opens.

Issue:

Failed solenoid.

Advice:

Disconnect power. Remove both leads from the solenoid and measure the resistance across solenoid terminals. Resistance should read 101.2 ± 10%. Replace solenoid.

…

Auger motor operates in Ice or Crush Mode but ice door chute never closes.

Issue:

Failed PCB.

Advice:

Measure voltage on pin 10 (BU wire) of 10-pin connector. Voltage should read approximately 55VDC when ice chute door is open (solenoid energized) or 0VDC when closed (solenoid not energized). Replace PCB.

…

No LED lit, Water dispenseroperates, augermotor operatesonly in Ice Modeand ice chute doordoes not open orremains open.

Issue:

Failed PCB.

Advice:

Replace PCB.

…

Neither Water, Crush or Ice LEDwill illuminate butWater, Crush or IceMode operatesproperly whenselected.

Issue:

Failed PCB.

Advice:

Replace PCB.

...

Pressing POWER or setting the timer does not turn the machine on.

Issue:

Is the electrical cord plugged in? Is the power switched on at the wall? Is the door securely closed? Could your household power supply be at fault? Try plugging in another electrical appliance. Make sure the timer is not in the OFF position.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

…

Clothes are still damp.

Issue:

If you have turned the dial anti–clockwise on the auto-timer dryer the dryer will not dry. Try selecting a higher dryness level. Very small loads in the Electronic auto-sense dryer may under-dry. Increase the load size.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

…

Pressing START/PAUSE does not start the Electronic auto-sense dryer.

Issue:

Try pressing START/PAUSE again. Has the KEY LOCK been set?

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

…

Dryer is taking a long time to dry.

Issue:

Is the lint filter clean? Is the airflow system free from obstruction?

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

…

The Electronic auto-sense dryer keeps stopping and starting.

Issue:

Has WRINKLE FREE been turned on?

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

…

The Electronic auto-sense dryer is beeping and the pattern of lights is unfamiliar.

Issue:

Turn the dryer off at the wall. Wait 15 seconds and turn it back on. Press POWER and restart dryer.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

F1

PCB Assembly Fault

Issue:

The module has an internal fault.

Advice:

Replace PCB assembly

F5

Over Temperature

Issue:

If the exhaust air temperature is above 90 degrees C a fault is given. The dryer should not reach this temperature in normal operation.

Advice:

Check the lint filter and exhaust duct for any blockage or restriction to the air flow

F6

Faulty Exhaust or Ambient Sensor

Issue:

The sensors can either be open or shorted circuit.

Advice:

Unplug the exhaust sensor and check the resistance. Should be 2000 ohms at 20 degrees C. Replace the exhaust sensor if faulty. If the ambient sensor is faulty the electronic module will have to be replaced.

F9

Faulty Exhaust Sensor

Issue:

Faulty Exhaust Sensor

Advice:

Primary Action: Unplug exhaust sensor. Check resistance of sensor. If faulty, replace. Secondary Action: A shorted exhaust sensor can also be sensed by the Temperature Measurement System as a very low temperature reading. Remember the sensor decreases in resistance as the temperature decreases. To stop a fault code showing at very low temperatures, this fault will not show until 5 minutes after the dryer has started.

F10

Exhaust Sensor Shorted to cabinet

Issue:

Exhaust Sensor Shorted to cabinet

Advice:

Primary Action: Unplug Exhaust sensor. Check resistance between sensor wires and cabinet. There should be no continuity between them. Secondary Action: If there is a short, inspect the harness to trace the short

F13

Over Temperature

Issue:

If the exhaust air temperature is above 90 degrees C a fault is given. The dryer should not reach this temperature in normal operation.

Advice:

Check the lint filter and exhaust duct for any blockage or restriction to the air flow.

F15

Fault Brown out

Issue:

The product has experienced 8 brownouts within 60 seconds and has aborted the cycle and displayed fault.

Advice:

Check the supply voltage. If the supply drops below 180 VAC this fault will occur

…

…

Issue:

…

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

…

…

Issue:

…

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Tumble Dryer Repairs in London.

no tap

Water is notgetting to the machine.

Issue:

Water is not getting to the machine.

Advice:

Check the taps have been turned on. If there is no hot water connection the machine will heat the water itself, but there must be a cold waterconnection to the cold valve. Check the hose connections. If the cold watersupply is connected to the hot valve and there is no connection to the cold valve the machine will not fill. Check the inlet hose filters are not blocked, the hosesare not kinked and are attached correctly. Check that the drain hose is not too low or pushedinto the standpipe too far. This will cause the water tosiphon out of the machine. Check the cold water temperature does not exceedthe 35°C temperature requirement. Check the water flow rate. It maybe too low.

out of bal

Wash loadis out of balance.

Issue:

Wash loadis out of balance.

Advice:

Touch >|| to try the spin again. If the out of balance persists, pause the cycle, manually redistribute the load and touch >|| again. If necessary, stop the cycle, select 'Spin' and touch >||

Sud LOC

Too many suds.

Issue:

Too many suds.

Advice:

Machine will stop and flash "Sud LOC" for 10 minutes while waiting for suds to dissipate. The machinewill not beep during this time. After 10 minutes themachine will automatically restart. At any point duringthat 10 minutes you can touch >|| to restart the machine, but it is recommended that the machine beleft to restart automatically. Check you are using a suitable detergent. Check you are not overdosing the detergent. Check the standpipe height for the drain does not exceed 1200 mm.

door Lock

Door is locked.

Issue:

Door is locked.

Advice:

The temperature in the drum is over 60°C thereforeit is not safe to open the door. Wait until thetemperature drops below 60°C.Check the water level in the drum. If the level is abovethe bottom of the door seal, the door cannot beopened. Use the 'Add a Garment' button if you wishto add or remove items (WH8560F, WH8060FWH8560P, WH8060P and WH7560P models only). If the drum is still moving, wait for it to stop beforeattempting to open the door.

door OPEn

Door is open.

Issue:

Door is open.

Advice:

Close the door fully and touch >|| Try opening and closing the door again.Reposition the load, make sure the load is correctly in the drum and that protruding items are not stopping the door from closing.

Err 1

Motor control module fault

Issue:

Fisher and Paykel washing machine error 1: Motor control module

Advice:

Replace motor control module.

Err 3

Motor control module fault

Issue:

Fisher and Paykel washing machine error 3: Motor control module.

Advice:

Replace motor control module.

Err 9

Size setting fault

Issue:

Fisher and Paykel washing machine error 10: Thermistor

Advice:

Replace Thermistor.

Err 11

Pressure Sensor Fault

Issue:

Fisher and Paykel washing machine error 11: Pressure Tube.

Advice:

Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

Err 12

Flood Protection Error

Issue:

Fisher and Paykel washing machine error 12: Water Valves. / Pump System. / motor control module.

Advice:

If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine. / Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked. / If water valves are been driven on electrically, replace motor control module.

Err 36

Water Leak Fault

Issue:

Fisher and Paykel washing machine error 36: Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak./ Drainage system. / Pressure tube.

Advice:

Check that the hose is not less than 850mm from the ground. / Make sure the pressure tube is fitted correctly and doesnt have any holes.

Err 37

Blocked pump

Issue:

Fisher and Paykel washing machine error 37: Drain System

Advice:

1. Check that the drain hose has not been kinked. 2. Check the length of the hose. 1m is maximum extension. 3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling) 4. Check for physical blockage to pump and hoses.

Err 38

Pressure Sensor Fault (empty reading during wash cycle)

Issue:

Fisher and Paykel washing machine error 38: Pressure tube. / Motor Control Module

Advice:

Check if tube is fitted correctly, check for blockages or holes in the pressure tube. / Replace the module.

Err 39

Pressure Tube Fault

Issue:

Fisher and Paykel washing machine error 39: Same as fault 38.

Advice:

...

Err 40

Bowl Dis-engage Fault

Issue:

Fisher and Paykel washing machine error 40: Mechanical. / Motor Control Board.

Advice:

1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating. 2. Check the clutch splines for physical damage. 3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube. / Change Board.

...

The cooker does not work

Issue:

the main fuse is defective or has tripped

Advice:

Check fueses in the fuses in the fuse box. If necessary, replace or reset them.

…

oven does not heat

Issue:

The timer may not be set, the switch or thermostat knob are not set. no power

Advice:

Set function knob. Set the time. Check mains supply and fuse box.

…

Oven emits steam when it is in use.

Issue:

it is normal that steam escapes during operation. this is not a fault.

Advice:

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The refrigerator does not operate.

Issue:

The plug is not inserted into the socket correctly. The fuse of the socket which your refrigerator is connected to or the main fuse have blownout.

Advice:

Insert the plug into the socket securely. Check the fuse.

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Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).

Issue:

Ambient is very cold. Door has been opened frequently. Ambient is very humid. Food containing liquid is stored in open containers. Door of the refrigerator is left ajar. Thermostat is set to a very cold level.

Advice:

Do not install the refrigerator in places where the temperature falls below 10 °C. Do not open and close the door of refrigerator frequently. Do not install your refrigerator into highly humid places. Store food with liquid content in closed containers. Do not leave the doors of your refrigerator open for a long time. Set the thermostat to a suitable level.

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Compressor is not running

Issue:

Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not beenbalanced yet. The refrigerator will start running approximately after 6 minutes. Please callthe Authorised Service Agent if the refrigerator does not start at the end of this period. The fridge is in defrost cycle. refrigerator is not plugged into the socket. >>>• Temperature settings are not made correctly. There is a power outage.

Advice:

This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically. Make sure that the plug is fit into the socket. Select the suitable temperature value. Refrigerator returns to normal operation when the power restores.

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The operation noise increases when the refrigerator is running.

Issue:

The operating performance of the refrigerator may change due to the changes in theambient temperature. It is normal and not a fault.

Advice:

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The refrigerator is running frequently or for a long time.

Issue:

New product may be wider than the previous one. Larger refrigerators operate for a longer period of time. The room temperature may be high. The refrigerator might be plugged in recently or might be loaded with food. refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal. Large amounts of hot food might be put in the refrigerator recently. Doors might be opened frequently or left ajar for a long time. into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently. Freezer or fridge compartment door might be left ajar. The refrigerator is adjusted to a very low temperature. warmer degree and wait until the temperature is achieved. Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated.

Advice:

It is normal that the product operates for longer periods in hot ambient. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal. Do not put hot food into the refrigerator. The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently. Check if the doors are closed completely. Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved. Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time inorder to maintain the current temperature.

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Freezer temperature is very low while the fridge temperature is sufficient.

Issue:

The freezer temperature is adjusted to a very low value.

Advice:

Adjust the freezer temperature to a warmer degree and check

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Fridge temperature is very low while the freezer temperature is sufficient.

Issue:

The fridge temperature is adjusted to a very low value.

Advice:

Adjust the fridge temperature to a warmer degree and check.

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Food kept in the fridge compartment drawers is frozen.

Issue:

The fridge temperature is adjusted to a very high value.

Advice:

Adjust the fridge temperature to a lower value and check.

E2 or E4

Defective temperature sensors

Issue:

Defective temperature sensors fridge or freezer; you may need to replace the temperature sensor;

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

E6

Faulty sensors at the same time and in the freezer and refrigerator compartment.

Issue:

Faulty sensors at the same time and in the freezer and refrigerator compartment.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

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The Appliance Fails to Operate After Connecting to the Mains Supply

Issue:

Check the supply in the outlet socket and make sure the appliance is switched on (thermostat knob in operating position).

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

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Continuous Operation of the Refrigerating System

Issue:

The door was frequently opened or it was left opened for too long; the door is not properly closed (thedoormay sag, the gasket may be polluted or damaged); perhaps you have overloaded the appliance with fresh foods; The reason may be inadequate ventilation of the compressor and condenser (assure adequate air circulation and wipe off the condenser); Continuous operation butt on activated (see section Freezing of Food).

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

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Ice Formation on the Inner Rear Wall

Issue:

As long as the defrost water runs to the channel and through the outlet to the drain pan on the compressor, automatic defrosting of the appliance is assured. In case the ice formation on the inner back wall is increased (3-5 mm), ice should be manually defrosted. Set the thermostat knob to STOP (0) position and leave the door open. Never use electric devices for defrosting and do not scrape the ice or frost layer with sharp objects. After completed defrosting, turn the knob to desired position and close the refrigerator door. The cause of increased ice formation may be one of the following: − the door does not seal well (clean the gasket if it is contaminated, or replace it if it is damaged); − the door was frequently opened or it was left opened for too long; − the food stored in the refrigerator was warm; − the food or dish is touching the inner back wall.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

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Water is Leaking From the Refrigerator

Issue:

In case the discharge water outlet is clogged, or the defrost water drips over the channel, water leaks from the refrigerator. Clean the clogged opening, for example with a plastic straw. Manually defrost the increased ice layer. See "Ice Formation on the Inner Back Wall".

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

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The Freezer Door is Hard to Open

Issue:

If you want to open the door that has just or recently been closed, you may find it hard to open. The reason why this happens is, that when you open the door, warm air gets into the appliance and when it is getting cool, the underpressure seals the door. After few minutes (1-3), the door can easily be opened.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

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Noise

Issue:

Cooling in refrigerating-freezing appliances is enabled by the cooling system with compressor, which produces noise. How noisy the appliance is depends on where it is placed, how it is used and how old the appliance is.

• - During the operation of the compressor the noise of liquid is heard and when the compressor is not operating, the refrigerant flow is heard. This is a normal condition and it has no influence whatsoever on the lifetime of the appliance.
• - After starting the appliance, the operation of the compressor and the refrigerant flow may be louder, which does not mean that something is wrong with the appliance and it has no influence on the lifetime of the appliance. Gradually the noise is reduced.
• - Sometimes unusual and stronger noise is heard, which is rather unusual for the appliance. This noise is often a consequence of inadequate placing. − The appliance shall be placed and levelled firmly on solid base. − It should not touch the wall or kitchen units standing next to it. − Check the accesories in the interior of the appliance, they should be placed correctly in their positions; also check the bottles, tins and other vessels that might touch each other and rattle.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

F1

Washing machine temperature sensor fault

Issue:

The washing machine has detected a problem with the water heating temperature sensor and although the program will complete the machine will not heat the water.

• Check wiring to temperature sensor or thermistor
• Check thermistor or temperature sensor
• Replace thermistor if faulty
• Check heater
• Check wiring at control module or timer

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F2

Door lock fault detected

Issue:

The door lock on the washing machine has been detected as faulty or failed to engage correctly.

• Check that the washing machine door has been closed correctly and is engaging the door lock correctly
• Check wiring to door lock
• Check door lock
• Check wiring at control module or timer

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F3

Washing machine water intake has failed to reach level

Issue:

The water level was not detected as reaching the correct level by the pressure sensor.

• Check water supply is on and that there is sufficient water pressure available
• Check water intake valve wiring and electrical connections
• Check pressure sensor wiring and electrical connections
• Check water inlet valve
• Check water level or pressure sensor
• Check connections to the main control module or timer

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F4

Inverter cannot control the motor

Issue:

The inverter card, motor speed and voltage electronic control module cannot control the motor speed. Please note that this code would only be displayed on models that have an brushless motor fitted.

• Check connections and wiring between the inverter card and the motor
• Check the motor tacho is complete and in place
• Check the main control PCB
• Replace inverter card if no fault found on the motor

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F5

Washing machine control card and inverter card cannot communicate

Issue:

The main control module cannot communicate with the motor speed control board or inverter card.

Ordinarily when this error is reported the fault will lie in the wiring or with the inverter card and not the control module, which is reporting the error correctly.

• Check wiring loom between the main control card and inverter card
• Check connector blocks at both cards
• Replace inverter card

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F6

Washing machine water heating element detected faulty

Issue:

A fault has been detected in the water heating circuit which would ordinarily mean that the wash heater is open circuit.

• Check wiring and connections to the water heating element
• Check heating element for continuity
• Check thermostat or thermistor wiring and connections
• Check thermostat or thermistor
• Check connections on main control module

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F7

Washing machine failed to drain

Issue:

The washing machine has failed to drain the water and will stop with water in it.

Drain the washing machine manually before proceeding with any diagnostics.

• Check pump filter for any obstruction or foreign objects
• Check drain outlet hose for any blockage or obstruction
• Check drain pump for continuity
• Check drain pump rotor is good
• Check wiring to pump and connections to the drain pump
• Check connection to the main control module

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F8

Washing machine motor fault detected

Issue:

A fault has been detected with the washing machine's main motor although no specific indication of the nature is offered.

• Check all connections to the main drive motor
• Check motor tacho unit
• Check motor carbon brushes where used
• Check motor armature
• Check connections to the main control module

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

F9

Leak detected on washing machine models with Aquastop fitted

Issue:

This fault code is only used on Gorenje washing machine models that have their Aquastop leak detection system fitted and will not show on models that do not have this feature.

• Check for any leaks and resolve
• Check Aquastop inlet hose
• Check connections to Aquastop inlet hose
• Check connections to float leak detection device if fitted
• Check connections to main control module

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.

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My Bauknecht oven does not heat.

Issue:

First check the main supply and fuse box. The Bauknecht oven has a timer? Check if the timer function is activ.

Advice:

If the problem persists, please arrange an engineer visit. We offer fixed price Bauknecht Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

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Oven not working

Issue:

Check for the presence of mains electrical power and if the oven is connected to the electrical supply. Turn off the oven and restart it to see if the fault persists.

Advice:

If the problem persists, please arrange an engineer visit. We offer fixed price Bauknecht Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

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The door will not open

Issue:

Turn off the oven and restart it to see if the fault persists.•IMPORTANT: during self-cleaning, the oven door will not open. Wait until it unlocks automatically.

Advice:

If the problem persists, please arrange an engineer visit. We offer fixed price Bauknecht Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F

The electronic programmer does not work

Issue:

If the display shows the letter "F" followed by a number, contact your nearest After-sales Service. Specify in this case thenumber after the letter "F".

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bauknecht Oven Repairs in London.