H1

NTC (thermistor) Open or Short Circuit

Issue:

The washing machine has detected an error with the wash thermistor and is reporting this. The error can be caused by either a short circuit or the thermistor itself being open circuit.

Advice:

• Check wiring to thermistor
• Check thermistor normally ~4700 Ohms @ 25˚C ambient

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H2

Heater detected open circuit

Issue:

Ordinarily this is the indication of a simple heater failure however it may pay to check the wiring and thermistor.

Advice:

• Check wash heater for continuity
• Check wiring to heater
• Checck thermistor

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H3

Heater detected as always on

Issue:

The wash heater is detected as being on constantly in the washing machine and the machine will abort and shut down.

Advice:

• Check wash heater
• Check wiring
• Check pressure or level sensor
• Check heater relay on main control PCB

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H4

Water inlet valve triac short circuit

Issue:

The electronic control module has detected a fault in the water inlet valve control triac, namely that it has a short circuit.

Advice:

• Check wiring to water valve
• Check water valve
• Check valve triac on the electronic control board

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H5

Drain pump detected open circuit

Issue:

Ordinarily this will be indicative of a simple drain pump failure.

Advice:

• Check drain pump for continuity
• Check wiring to drain pump

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H6

Motor triac short

Issue:

The electronic controller has detected a short circuit on the motor control triac but there are other things to check.

Advice:

• Check wiring to motor
• Check motor
• Check motor control triac on main electronic board

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H7

Pressure sensor failure

Issue:

This error is the electronic controller detecting that there is a failure of the pressure or level sensor however, it can also be caused by an errant reading or signal causing the failure to be detected.

Advice:

• Check wiring to pressure sensor
• Check pressure sensor
• Check connectors on main control board

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

H11

Motor open circuit

Issue:

This error can be caused by the motor being oppen circuit or the motor tacho being detected as open circuit. Both can be cause by wiring or connection issues.

Advice:

• Check wiring to motor
• Check wiring to motor tacho
• Check wiring from electronic controller to the motor
• Check motor
• Check motor tacho

If the fault persists, please arrange an engineer visit. We offer fixed price Beko Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

My oven is a single combined oven and grill - can I use both functions together?

Issue:

Advice:

No. You can only use one or the other.

…

Why is there condensation on the doors?

Issue:

…

Advice:

Condensation is caused by hot, moist air meeting a cooler surface (i.e. the oven door). You cannot always prevent it, but you can minimise it when it happens by doing the following: Pre-heat the oven at a high temperature before putting food in the oven, and cover the food you are cooking wherever possible. Whenever you can, cook wet foods at higher temperatures. Don’t leave food in the oven to cool down. Automatic cooking will normally produce condensation when the oven is cooling down with food inside.

…

Should the cooling fan continue to run once the appliance has been switched off?

Issue:

…

Advice:

Yes. This is to make sure that you can always touch the control knobs to make temperature adjustments, and turn your appliance off.

…

Why won’t the ignition work?

Issue:

Check there is a spark when the ignition button is depressed. If there is no spark, check the electricity supply is switched on at the socket. check that the gas supply is switched on.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Belling Oven Repairs in London.

…

Can all gas appliances be converted from Natural Gas to LP Gas?

Issue:

…

Advice:

Not all gas appliances can be converted. If Category II is stated on the databadge, then the appliance may be converted and a conversion kit must be obtained if not already provided. If in doubt, please contact Customer Care for further advice - do not attempt to convert an appliance if it is not compatible.

…

Why is there steam or smoke escaping from the oven?

Issue:

…

Advice:

Your oven is fitted with a steam vent at the top of the main oven. This is to allow excessive steam out of the oven whilst cooking wet foods such as quiche or pizza. If your main oven smokes during its use, it is important that the oven cavity is kept clean and not contaminated with grease or old foods.

…

What is a Multifunction oven?

Issue:

…

Advice:

A multifunction oven combines a variety of features, which are explained fully earlier in this book (if fitted), it allows you more exibility when cooking.

…

My new oven is giving off a strange smell?

Issue:

…

Advice:

This is the smell of the oven being used for the first time. After a small period of uses, the smell will deteriorate. Whilst inside the oven your food will never be polluted by this smell.

01

Water inlet fault detected

Issue:

Water inlet fault detected - washing machine will not fill

Advice:

• Check water supply to the washing machine is on
• Check fill hose is not kinked
• Check inlet valve filter
• Check water inlet valve

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

02

Drain error detected

Issue:

Drain error detected - washing machine will not drain

Advice:

• Check drain pump filter
• Check drain pump for blockage or restriction
• Check outlet hose for blockage or obstruction
• Check drain pump operation
• Check drain pump wiring

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

03

Heating error detected

Issue:

Heating error detected - washing machine will not heat water

Advice:

• Check wiring to wash heater and thermostats
• Check wash heater
• Check thermostats

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

04

Motor triac shorted

Issue:

Motor triac shorted

Advice:

• Check motor connector block
• Check wiring
• Check electronic control 

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

05

Temperature NTC error detected

Issue:

Temperature NTC error detected

Advice:

• Check temperature sensor wiring
• Check temperature sensor

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

06

Motor tacho fault

Issue:

Motor tacho fault

Advice:

• Check motor connector block
• Check wiring
• Check motor carbon brushes
• Check tacho connections
• Check motor

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

07

Door latching or lock error

Issue:

Door latching or lock error

Advice:

• Door not detected closed
• Check door is closed
• Check door catch and latch
• Check door lock wiring
• Check door lock

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

09

Program selector fault

Issue:

Program selector fault

Advice:

• Check program selector connector
• Check wiring
• Check electronic control

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

10

Overfill detected

Issue:

Overfill detected - washing machine fills with too much water

Advice:

• Check level sensor connector block
• Check wiring
• Check electronic controller

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

11

Water heating fault detected

Issue:

Water heating fault detected - washing machine does not heat water

Advice:

• Check wiring to wash heater and thermostats
• Check wash heater
• Check thermostats

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

12

Door latch fault detected

Issue:

Door latch fault detected

Advice:

• Check door is closed
• Check door lock connector block
• Check wiring

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

13

Spin speed error detected

Issue:

Spin speed error detected

Advice:

• Check washing machine drive belt
• Check motor connector block
• Check wiring
• Check motor carbon brushes
• Check tacho connections
• Check motor

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

18

Incorrect mains frequency or voltage

Issue:

Incorrect mains frequency or voltage

Advice:

• Check mains electricity supply

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Blomberg Washing Machine Repairs in London.

…

The oven will not operate

Issue:

Is there power to the cooker? Is the automatic programmer set to manual? The main oven will not operate manually if the programmer is set to automatic mode.

Advice:

Confirm that power is on by checking that the clock is functioning. Check the switch fuse or circuit breaker. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The burners will not ignite

Issue:

Is there power to the cooker? Are the ignition candles or burner holes blocked? Are the burner rings and burner caps seated firmly? Confirm that power is on by checking that the clock is functioning.

Advice:

Check the switch fuse or circuit breaker. Check that the ignition candle is clean and the burner slots are dry and free of debris. The burner rings should engage in the burner support. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The burner ignites but goes out when the knob is released

Issue:

The burners have flame failure devices fitted as standard. Therefore, after lighting the burner, keep the knob pressed in for 5-10 seconds to activate the flame failure device.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London.

…

The ignition candles are sparking continuously

Issue:

Is the hob wet from cleaning or a boil over?

Advice:

Turn off the electricity supply and thoroughly dry the burner components and ignition candles. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The control knobs are getting too hot

Issue:

Are you cooking with the oven door open?

Advice:

Keep the oven door shut when not in use or when grilling (the XG separate grill compartment can be used for open door grilling for short periods only - max 15 mins). If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

A control knob is loose on its shaft

Issue:

The knob retaining spring clip may have come out.

Advice:

Call our service and spares department for advice and a replacement if necessary. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Food is cooking too quickly

Issue:

Are you using a fan function? Are you using the Quickstart function?

Advice:

When using a fan function you should reduce the cooking temperature by 20°C when compared to conventional cooking. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Food is not cooking evenly

Issue:

Are you cooking large volumes of food or using large trays?

Advice:

Air needs to circulate through the oven for even cooking. Remove the grill pan from the oven when not in use and always allow a gap on all four sides of dishes. If cooking large quantities you may need to turn your trays during the cooking time. Oversized baking sheets, roasting pans and cake tins will act as a baffle and prevent hot air from travelling around the oven. Choose cooking equipment that allows a minimum of 2cm space on all sides to allow the free movement of hot air. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The grill in the oven is slow

Issue:

Have you selected the correct function?

Advice:

Check that you have selected the grill function and not the top element. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The main oven takes a long time to preheat

Issue:

Have you tried using the Quickstart function?

Advice:

Pre-heat with the Quickstart function until the temperature has been reached, then switch to your required cooking function. Quickstart should not be operated for more than 10 minutes. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The fan continues after the oven is turned off

Issue:

The cooling fan will run on intermittently for approximately 30 minutes after the oven is switched off to keep the controls cool, this is normal.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London.

…

Condensation forms in the oven

Issue:

Have you pre-heated the oven? Condensation is less likely to form when the oven or grill is pre-heated before use.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London.

…

Smoke is generated in the oven

Issue:

Have you selected the right cooking temperature? Are you cooking high fat content foods? Do you rarely use the grill? Have you cooked fatty foods under the grill? Does the oven interior, stay clean liners or roof tray need to be cleaned?

Advice:

Remember to reduce the oven temperature by 20 ̊C if using a fan function with a recipe designed for conventional cooking. Use high sided dishes to contain fats and splashes. If the problem persists, please arrange an engineer visit. We offer fixed price Britannia Range Cooker Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 1

Washing machine door lock has failed to operate or respond

Issue:

Washing machine door lock has failed to operate or respond

The washing machine has detected an error with the door safety lock or interlock preventing operation.

Advice:

• Check door is closed and latched correctly
• Check wiring
• Check door lock

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 2

Water drain time out or failure

Issue:

Water drain time out or failure

The washing machine has failed to drain the water in a reasonable time, nominally in six minutes.

Advice:

• Check that filter is not blocked or obstructed
• Check drain hose is clear of any blockage or obstruction
• Check wiring to drain pump
• Check drain pump is not defective
• Check level sensor or switch
• Check wiring to level sensor

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 3

Not drained in time allowed - washing machine fails to drain water

Issue:

Not drained in time allowed - washing machine fails to drain water

Advice:

• Check that filter is not blocked or obstructed
• Check drain hose is clear of any blockage or obstruction
• Check wiring to drain pump
• Check drain pump is not defective
• Check level sensor or switch
• Check wiring to level sensor

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 4

Washing machine has detected problem with the wash heater

Issue:

Washing machine has detected problem with the wash heater

For this error code you need to check both the water heater or element and thermistor, the washing machine is reporting a fault on the heating circuit with this fault code but it is not capable of identifying exactly where the fault actually lies.

Advice:

• Check water heating element
• Check heater for contunuity
• Check thermistor or temperature sensor
• Check the thermistor resistance
• Check wiring to water heating element
• Check connections to water heating element and temperature sensor

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 5

Not drained in time allowed - washing machine fails to drain water

Issue:

Not drained in time allowed - washing machine fails to drain water

Advice:

• Check water supply is on, clear and not frozen
• Check the air chamber and pressure sensor hose for blockages
• Check water inlet valve
• Check wiring to water inlet valve
• Check connections to water inlet valve
• Check the main control PCB

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 6

Motor heat protector error or failure

Issue:

Motor heat protector error or failure

The washing machine has detected an error on the washing machine's main drive motor circuit in relation to teh overheat protector within the motor itself.

Advice:

• Check motor connector block
• Check motor carbon brushes where fitted
• Check wiring
• Check tacho connections
• Check motor

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 7

Motor error or failure

Issue:

Motor error or failure

The washing machine has detected an error on the washing machine's main drive motor circuit but, like other errors cannot pimpoint he exact location or nature of the fault.

Advice:

• Check motor connector block
• Check motor carbon brushes where fitted
• Check wiring
• Check tacho connections
• Check motor

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Error 8

Washing machine has detected an overfill situation

Issue:

Washing machine has detected an overfill situation

This error code can be caused by overfoaming which is a result of overloading or by overdosing or, incorrect detergent as the pressure sensor will falsely read that there is too much water in the washing machine.

Also check the pressure sensor and that the machine has not actually overfilled with water.

Advice:

• Check for overfoaming or over soaping
• Check the air chamber and the pressure switch hose
• Check water level sensor
• Check wiring to water pressure sensor
• Check connections to water level sensor
• Check main electronic controller

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

UNb

Washing machine has detected an out of balance situation

Issue:

Washing machine has detected an out of balance situation

This error code is caused by an imbalanced of incorrect load in the washing machine

Advice:

• Check for overfoaming or over soaping
• Check the air chamber and the pressure switch hose
• Check water level sensor
• Check wiring to water pressure sensor
• Check connections to water level sensor
• Check main electronic controller

If the problem persists, please arrange an engineer visit. We offer fixed price Bush Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F01

No water coming in

Issue:

No water coming in

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price CDA washing machine repairs in London.

F02

Does not drain or spin-dry

Issue:

Does not drain or spin-dry

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price CDA washing machine repairs in London.

C03

Does not spin-dry

Issue:

Does not spin-dry

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price CDA washing machine repairs in London.

F04

Does not start

Issue:

Does not start

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price CDA washing machine repairs in London.

F05 - F10

F05 - F10

Issue:

…

Advice:

...

F04

Why won't the washing machine start?

Issue:

• Check the door is properly shut.
• The washing machine is not plugged into the mains or there is no voltage in the mains supply.
• The Start/Pause button has not been pressed.
• If the washing machine door is not properly shut, F04 will appear on the display.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price CDA washing machine repairs in London.

…

Why is the washing machine vibrating or making too much noise?

Issue:

• The blocking and transport screws have not been removed.
• The washing machine has not been correctly levelled.
• On spin-drying, the motor makes a kind of whistling noise.
• This is due to the mechanical action of the motoritself and is perfectly normal.

Advice:

If the problem persists, please arrange an engineer visit. We offer fixed price CDA washing machine repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F01

Why doesn't the washing machine take in water?

Issue:

If F01 shows on the display this may be caused by a cut in the water supply, a tap turned off or a blockedwater inlet filter.

Advice:

The possible solutions are as follows: wait for the water supply to be reconnected, turn on the tap, or remove the water inlet hose and clean the filter. If the problem persists, please arrange an engineer visit. We offer fixed price CDA washing machine repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F02

Why doesn't the washing machine drain or spin-dry?

Issue:

If this failure is detected, F02 will appear on the display. The reasons for the F02 indicator may be the following: The washing machine drain pump is blocked, building drainage pipes are blocked, or incorrect pump electrical connection.

Advice:

If the pump is blocked, gain access to it, cleaning the filter. If the problem persists, please arrange an engineer visit. We offer fixed price CDA washing machine repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

C03

Why doesn't the washing machine spin-dry?

Issue:

• If this failure is detected, C03 will appear on the display.
• This may be due to an uneven distribution of clothes in the drum and may cause an excessive level of vibrations.

Advice:

The solution is to select a spin-drying programme. If the problem persists, please arrange an engineer visit. We offer fixed price CDA washing machine repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Why can't I see any water in the drum during the wash?

Issue:

This is due to the fact that the washing machine is provided with a system which is able to adapt to the load and typeof fabrics, adjusting the levels of water and energy used, in order to preserve the environment. So, although the water level you can see through the hatch may look low, there is no cause for concern as washing and rinsing efficiency will still be optimal.

Advice:

This is normal, no remedy required.

…

Why is there still some water in the dispenser?

Issue:

This may be because the dispenser needs cleaning.

Advice:

This simple operation is described in Maintaining and cleaning the appliance.

…

Why can't I open the porthole door immediately after the wash has finished?

Issue:

Washing machines today are provided with safety systems for users. One of these is that the washing machine cannot be opened until it is certain that the drum is quite still. This is why the hatch cannot be opened for 2 minutes.

Advice:

This is normal, no remedy required.

…

Other indications

Issue:

The washing machine can detect other indications. When this happens a number of other indicators appear on thedisplay: F05, F06..., F10. If this happens, call CDA Customer Care.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price CDA washing machine repairs in London.

E1

Longer inlet time.

Issue:

Faucets is not opened, or water intake is restricted, or water pressure is too low.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Dishwasher Repairs in London.

E3

Longer heating time, but not reaching required temperature

Issue:

Malfunction of temperature sensor or of heating element.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Dishwasher Repairs in London.

E4

Overfilled

Issue:

Too much inlet water.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Dishwasher Repairs in London.

E6

Failure of temperature sensor

Issue:

Open circuit or break of temperature sensor

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Dishwasher Repairs in London.

E7

Failure of temperature sensor

Issue:

Short circuit or break of temperature sensor

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Dishwasher Repairs in London.

Eco Light

The Eco light flicker fleetly - Longer inlet time.

Issue:

Faucets is not opened, or water intake is restricted,or water pressure is too low.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Dishwasher Repairs in London.

…

The normal light and Eco flicker fleetly

Issue:

Longer heating time,but not reaching required temperature

Advice:

Malfunction of temperature sensor or of heating element.

…

The Rapid light flashes quickly

Issue:

Longer inlet time.

Advice:

The water is not switched on, or the water intake is restricted, or the water pressure is too low.

…

The ECO light flashes quickly

Issue:

Overflow

Advice:

Some element of the dishwasher is leaking.

…

The appliance is not working

Issue:

No water supply. The appliance does not load sufficientwater. There is a power failure. Starting the selected programme.

Advice:

• Open the tap.
• Clean the water supply tap filter.
• Ensure there are no kinks in the water hose.
• Insert the plug into the mains socket.
• Press the Start button.
• Close the door. Check the safety circuit breaker.
• The programme can be set to "0" to start.

…

If crockery is notperfectly dry

Issue:

• Insufficient rinse aid.
• Residual water in cavities.

Advice:

• Increase dosage *.
• Load crockery at an angle

…

If crockery is not perfectly clean

Issue:

• The water jet does not reach thecrockery.
• Insufficient detergent.
• Unsuitable programme.
• Spray arms blocked.
• Spray arm nozzles clogged.
• Incorrect detergent/detergent too old.

Advice:

• Arrange crockery so that items do not touch each other.
• Load crockery upside down.
• Follow recommended detergent dosage.
• Select a more intense wash cycle.
• The spray arms must be able to turn freely.
• Remove any impurities obstructing the water flow.

…

Sandy or grainy residues

Issue:

Clogged filters.• Filters incorrectly assembled

Advice:

• Check filters regularly/if necessary clean *.
• Insert the filter correctly

…

Colour of plastic partsfaded

Issue:

Tomato/carrot juice, ...

Advice:

Depending on the material, if necessary use a detergent with a greater whitening power.

…

Identifying appliancefaults

Issue:

The START indicator lamp flashes. Indicator F... (if provided).

Advice:

• Ensure the filter assembly is not clogged and that there is no interruption to the water supply (if necessary, clean the filters *).
• Start the programme again.
• Press the START button for 2 seconds, until the START indicator lamp switches off.
• Select a new programme and press the Start button again.

...

Refrigerator will not start

Issue:

• Bad connection to power source (plug, socket and fuse).
• The temperature knob is at the 0 position.
• Low voltage

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

Excessive noise

Issue:

• Uneven placement.
• Contact between the refrigerator and a wall or other article

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

Compressor operates for a long period or temperature does not reach set point

Issue:

• First time of operation.
• Excessive food stored.
• Frequent opening of the refrigerator door due to hot weather.
• The temperature controller is not set properly.
• Refrigerator is in direct sunlight, or close to a heat source.
• Poor ventilation, or dirt on the condenser

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

Thick frost on frozen food

Issue:

• Door is not properly closed.
• Frequent opening of the refrigerator door.
• Frost inside food bags is normal

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

Failure of set temperature

Issue:

• The thermostat is not properly set.
• The door is not properly closed; or the door is opened for longperiod.
• The refrigerator is in direct sunlight, or close to a heat source; The area is poorly ventilated, or the two sides of the refrigerator are blocked or badly contaminated.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

Water drops form on middle front and door decal

Issue:

• High ambient temperature or heavy moisture.
• Wipe clean with a soft cloth.
• Thermostat is set too high.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

The red LED is permanently alight and the acoustic alarm (if provided) sounds

Issue:

• Was the appliance switched on correctly?
• Has too much food been frozen at once?
• Is the door shut properly?
• Is the freezer faulty?
• Is the thermostat setting too high?

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

…

If the clothes are not dry after normal drying time:

Issue:

…

Advice:

• Check that the filter is clean.
• Check that you used the correct heat setting.
• Check that the venting hose is not blocked (sometimes a strong wind may cause a back pressure).
• Check that you have not set the timer within a cool down period.

…

The dryer does not start

Issue:

…

Advice:

Check whether:

• The plug is in the socket.
• The On/Off button is pressed in.
• The door is properly closed.
• The condenser is correctly locked in place.

…

The drying times are too long

Issue:

…

Advice:

Check whether:

• The filter in the drum is clogged with lint.
• The condenser is not clogged.
• The filter and condenser housings are not clogged or soiled.
• The laundry has been spun enough beforehand (500rpm minimum, but spinning at 850rpm provides shorter drying times).
• The room temperature is not too high, particularly if the room is small : if necessary, open the door or window.
• The air inlets and outlets are unobstructed enough to ensure correct air circulation.
• The selected drying program does indeed correspond to the type of laundry in the drum.

…

The laundry is too damp

Issue:

The filter in the drum is clogged with lint. The type of drying has been selected correctly (too low) : switch to the next program up or increase the drying time. The condenser is not blocked by lint.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

…

The laundry is too dry, too creased

Issue:

The selected drying program does indeed correspond to the type of laundry in the drum.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

…

The items are unevenly dried

Issue:

The types of laundry in the load are too different (e.g. sheets together with jeans). The laundry has been laid correctly ‘unfolded’ in the dryer. The drum is not overloaded.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

…

The synthetic items are loaded with static electricity

Issue:

The laundry has been dried too much. You have used softener during washing. By using this product, you can reduce most of the problems with static electricity.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

…

The “Tank Full” indicator light is lit

Issue:

The “Tank Full” indicator light is lit

Advice:

The condenser tank is full : once you have emptied it, re-insert it correctly, pushing it completely into its housing.

…

The “Tank Full” indicator light illuminates although the tank is empty

Issue:

The “Tank Full” indicator light illuminates although the tank is empty

Advice:

The container has been properly inserted : push it incompletely. The condenser is tightly locked on the two sides.

…

The "Empty tank" indicator is lit up

Issue:

The "Empty tank" indicator is lit up

Advice:

The steam tank is empty : after emptying it, put it back into position, pressing it firmly into the housing. The program picks up where it had stopped.

…

The laundry will be slightly damp after a steam cycle

Issue:

The laundry will be slightly damp after a steam cycle

Advice:

You have used a steam programme : in this case, it is completely normal, and it will make ironing easier.

FO1

No water coming in

Issue:

No water coming in

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

FO2

Does not drain or spin-dry

Issue:

Does not drain or spin-dry

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

CO3

Does not spin-dry

Issue:

Does not spin-dry

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

FO4

Does not start

Issue:

Does not start

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

FO5 - F10

Call the Technical Assistance Service

Issue:

Call the Technical Assistance Service

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

OPEN

Door not closed properly. Close it.

Issue:

Door not closed properly. Close it.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

E1

Aquastop

Issue:

Aquastop. Contact the nearest Service Centre after disconnecting the machine fromthe electrical power supply and closing the water tap.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

E5

No water for washing.

Issue:

No water for washing.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

E6

The water does not drain

Issue:

The water does not drain

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

…

The machine does not start

Issue:

Check that:

• The plug is correctly fitted into the socket
• The door is securely closed
• The "Start-Pause" button has been pressed.

Advice:

If the problem persists, please arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The tub does not fill with water

Issue:

Check that:

• The plug is correctly fitted into the socket
• The door is securely closed
• The water tap is open
• The water inlet filters are not clogged.

Advice:

If the problem persists, please arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The water does not drain

Issue:

Check that: - the drain hose is not twisted the drain pump is not clogged.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

C3

Why doesn't the washing machine spin-dry?

Issue:

This may be due to an uneven distribution of clothesin the drum and may cause an excessive level ofvibrations.

Advice:

The solution is to select a spin-drying programme.If this failure is detected, C3 will appear on the display.

F01

Why doesn't the washing machine take in water?

Issue:

Indicator F01, no water coming in, this may be due toa cut in the water supply, a tap turned off or a blockedwater inlet filter. The possible solutions are as follows: wait for the watersupply to be reconnected, turn on the tap, or removethe water inlet hose and clean the filter. If this failure is detected, F01 will appear on the display.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Washing Machine Repairs in London.

F02

Why doesn't the washing machine drain or spin-dry?

Issue:

The reasons for the F02 indicator may be the following:washing machine drain pump blocked, building drainagepipes blocked, or incorrect pump electrical connection.

Advice:

Solution: if the pump is blocked, gain access to it asdescribed in section 2, maintaining and cleaning theappliance.If this failure is detected, F02 will appear on the display.