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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Candy Washing Machine Error codes
These error code explanations can help you diagnose a problem with your Candy Washing Machine.
Candy Go, Smart, CO And COS Washing Machine Fault Codes
Candy Washing Machine Ranges
- CO
- COS
- GOF (Fuzzy) Candy Go
- SMART (Fuzzy) Candy Smart
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Error 1
Door safety lock error
- Issue:
- Door safety lock error
- Advice:
- Check door is closed and latched correctly
- Check wiring
- Check door lock
- Check drum braking device if fitted
Error 2
Not filled in preset time allowed - washing machine does not fill
- Issue:
- Not filled in preset time allowed - washing machine does not fill
- Advice:
- Check mains water pressure
- Check inlet hoses for kinks
- Check inlet filter
- Check water inlet valve
- Pressure switch fault
- Wiring fault
Error 3
Not drained in time allowed
- Issue:
- Not drained in time allowed - washing machine fails to drain water
- Advice:
- Check that filter is not blocked or obstructed
- Check drain hose is clear of any blockage or obstruction
- Check wiring to drain pump
- Check drain pump is not defective
- Check level sensor or switch
- Check wiring to level sensor
Error 4
Multiple instances of anti-flood contacts in pressure switch being made
- Issue:
- Multiple instances of anti-flood contacts in pressure switch being made
- Advice:
- Check for overfoaming evidence - can trip pressure switch
- Check wiring to level sensor
- Check pressure switch is not defective
- Water inlet valve locked open
Error 5
NTC fault
- Issue:
- Error 5 - NTC fault - temperature sensor detected as either open circuit or shorted
- Advice:
- Check wiring to temperature sensor
- Check thermistor
Error 6
EEPROM failure
- Issue:
- EEPROM failure - defective electronic controller
- Advice:
- Check wiring
- Check electronic control PCB
Error 7
Motor fault detected
- Issue:
- Motor fault detected
- Advice:
- Check motor connector block
- Check wiring
- Check motor carbon brushes
- Check tacho connections
- Check motor
Error 8
Motor tacho fault
- Issue:
- Motor tacho fault - washing machine motor tacho detected as open circuit or shorted
- Advice:
- Check motor connector block
- Check wiring
- Check tacho connections
- Check motor
Error 9
Short circuit motor triac on electronic module
- Issue:
- Short circuit motor triac on electronic module
- Advice:
- Check wiring
- Check electronic controller
Error 12
Communication error between electronic control boards and wiring
- Issue:
- Communication error between electronic control boards and wiring
- Advice:
- Check wiring and harness between control boards
- Check electronic control modules
Error 13
Communication error between boards and wiring
- Issue:
- Communication error between boards and wiring
- Advice:
- Check wiring and harness between control boards
- Check electronic control modules
Error 14
Water heating error detected
- Issue:
- Water heating error detected
- Advice:
- Check wiring to wash heater and thermostats
- Check wash heater for continuity
- Check NTC (temperature sensor) probe
Error 15
Defective control module
- Issue:
- Defective control module - Not programmed Cuore control
- Advice:
- Reprogram electronic controller
- Replace electronic controller
Error 16
Water heating element detected as short circuit
- Issue:
- Water heating element detected as short circuit
- Advice:
- Check for defective electrical insulation
- Check water heating element
- Check water heater wiring
Error 17
Wrong signal from motor tachometric generator
- Issue:
- Wrong signal from motor tachometric generator
- Advice:
- Check motor connector block
- Check wiring
- Check tacho connections
- Check motor
Error 18
Defective control module
- Issue:
- Defective control module - also can be wrong electrical input frequency
- Advice:
- Check wiring to electronic controller or both if two used
- Check electrical input frequency
- Check mains electrical supply
Reading The Candy Washing Machine Fault Code
The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat.
Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc.
Candy Washing Machine Diagnostic Routine
- Push and hold the FIRST Option Button with LED top right
- Turn the Program's Selector Knob 2 steps in clockwise sense
- After about 5 seconds, release the FIRST Option Button with LED to the left
- If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously
Test Sequence
- Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash
- 1 second of pause. • It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter)
- Timed water load is carried out through the Detergent's Compartment for Main Wash
- It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds
- Pause of the Motor for ~ 4 seconds.
- The timed water load continues, as previous
- Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds.
- In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener
- It's fed the Drain Pump, until "empty tank" Pressostat's condition.
- It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended
- At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together
Arrange a visit from a Washing Machine engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Candy CMD Washer Dryer Error codes
These error code explanations can help you diagnose a problem with your Candy CMD Washer Dryer.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Candy CMD Washer Dryer Range Fault Codes
1
Door safety lock error
- Issue:
- Door safety lock error
- Advice:
- Check door is closed and latched correctly
- Check wiring
- Check door lock
- Check drum braking device if fitted
2
Not filled in preset time allowed - washing machine does not fill
- Issue:
- Not filled in preset time allowed - washing machine does not fill
- Advice:
- Check mains water pressure
- Check inlet hoses for kinks
- Check inlet filter
- Check water inlet valve
- Pressure switch fault
- Wiring fault
3
Not drained after four minutes - washing machine fails to drain water
- Issue:
- Not drained after four minutes - washing machine fails to drain water
- Advice:
- Check that filter is not blocked or obstructed
- Check drain hose is clear of any blockage or obstruction
- Check wiring to drain pump
- Check drain pump is not defective
- Check level sensor or switch
- Check wiring to level sensor
4
Multiple instances of anti-flood contacts in pressure switch being made
- Issue:
- Multiple instances of anti-flood contacts in pressure switch being made
- Advice:
- Check for overfoaming evidence - can trip pressure switch
- Check wiring to level sensor
- Check pressure switch is not defective
- Water inlet valve locked open
5
NTC fault
- Issue:
- NTC fault - temperature sensor detected as either open circuit or shorted
- Advice:
- Check wiring to temperature sensor
- Check thermistor
6
Coreboard failure
- Issue:
- Coreboard failure - defective electronic controller
- Advice:
- Check wiring
- Check electronic control PCB
7
Motor or drum jammed
- Issue:
- Motor or drum jammed
- Advice:
- Check for objects trapped in the drum
- Check motor connector block
- Check wiring
- Check motor carbon brushes
- Check tacho connections
- Check motor
8
Motor tacho fault
- Issue:
- Motor tacho fault - washing machine motor tacho detected as open circuit or shorted
- Advice:
- Check motor connector block
- Check wiring
- Check tacho connections
- Check motor
9
Short circuit motor triac on electronic module
- Issue:
- Short circuit motor triac on electronic module
- Advice:
- Check wiring
- Check electronic controller
10
Not used
- Issue:
Not used
- This error code is not used on these models and should not be displayed
- Advice:
- ...
11
Faulty dryer module
- Issue:
- Faulty dryer module
- Advice:
- Check wiring and harness to tumble dryer unit
- Check dryer heater
- Check dryer thermostats
- Check electronic control module
12
Communication error between control board and display module
- Issue:
- Communication error between control board and display module
- Advice:
- Check wiring between the electronic boards
13
Communication error between control board and display module
- Issue:
- Communication error between control board and display module
- Advice:
Check wiring between the electronic boards
Arrange a visit from a Washer Dryer engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Creda Washing Machine Error codes
These error code explanations can help you diagnose a problem with your Creda Washing Machine.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Creda IWD12 Integrated Washer Dryer Error Codes
1
Short circuit motor triac on electronic module
- Issue:
- Short circuit motor triac on electronic module
- Advice:
- Check wiring
- Check electronic controller
2
Motor detected as being jammed or motor tacho fallen off
- Issue:
- Motor detected as being jammed or motor tacho fallen off
- Advice:
- Check for objects trapped in the drum
- Check motor connector block
- Check wiring
- Check motor carbon brushes
- Check tacho connections
- Check motor
3
NTC fault
- Issue:
- NTC fault - temperature sensor detected as either open circuit or shorted
- Advice:
- Check wiring to temperature sensor
- Check thermistor
4
Pressure switch jammed on empty
- Issue:
- Pressure switch jammed on empty
- Advice:
- Check for blockages in pressure switch hose
- Check wiring to level sensor
- Check pressure switch is not defective
- Water inlet valve locked open
5
Pressure switch jammed on full
- Issue:
- Pressure switch jammed on full
- Advice:
- Check for overfoaming evidence - can trip pressure switch
- Check for blockages in pressure switch hose
- Check wiring to level sensor
- Check pressure switch is not defective
- Water inlet valve locked open
6
Program selector management error
- Issue:
- Program selector management error
- Advice:
- Check wiring
- Check electronic control PCB
7
Heater relay stuck
- Issue:
- Heater relay stuck
- Advice:
- Check wiring
- Check electronic control PCB
8
Heater relay cannot be activated
- Issue:
- Heater relay cannot be activated
- Advice:
- Check wiring
- Tap relays as they can jam on new boards
- Check electronic control PCB
9
Incompatible EEPROM
- Issue:
- Incompatible EEPROM
- Advice:
- Reflash EEPROM
- Check electronic controller
10
Pressure switch or level sensor not sensing correctly
- Issue:
- Pressure switch or level sensor not sensing correctly
- Advice:
- Check wiring and harness
- Check level sensor
- Check electronic control module
11
Drain pump cannot be activated
- Issue:
- Drain pump cannot be activated
- Advice:
- Check that filter is not blocked or obstructed
- Check drain hose is clear of any blockage or obstruction
- Check wiring to drain pump
- Check drain pump is not defective
- Check level sensor or switch
- Check wiring to level sensor
12
Not used
- Issue:
- Not used
- Advice:
- This error code is not used and should not be displayed
13
Dryer fan does not work
- Issue:
- Dryer fan does not work
- Advice:
- Check dryer NTC (temperature sensor)
- Check dryer fan motor
- Check wiring
- Check electronic controller
14
Dryer element detected as open circuit or short
- Issue:
- Dryer element detected as open circuit or short
- Advice:
- Check wiring
- Check dryer heating element
15
Dryer element relay on board not working
- Issue:
- Dryer element relay on board not working
- Advice:
- Check wiring
- Check electronic controller
Arrange a visit from a Dishwasher engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Currys Essentials Washing Machine Error codes
These error code explanations can help you diagnose a problem with your Currys Essentials Washing Machine.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
...
...
- Issue:
- …
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Currys Essentials Washing Machine Repairs in London.
Arrange a visit from a Washing Machine engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F02
Door lock fault on ovens with pyrolitic function
- Issue:
- Check door lock
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
F03
EEPROM memory on control unit
- Issue:
- Replace the main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
F04
Temperature sensor error
- Issue:
- Check resistance of temperature sensor (520-570Ω depending on room temperature)
If incorrect reading, replace temperature sensor
If sensor is okay, replace main control board - Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
F05
Maximum temperature exceeded - overheat
- Issue:
- Allow the oven to cool then reset the error codes by cycling the power
Check temperature sensor
Check main control board - Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
F08
No communication between display and input board and main control or power board
- Issue:
- Check harness and harness connection between oven display card and oven control board
Check display card - Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
F09
Incorrect software
- Issue:
- Reprogram or check that the correct main electronic control board is fitted
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
F10
Triac on main control card faulty
- Issue:
- Reset oven
If fault persists replace main control card - Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Oven Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Zanussi Dishwasher Error Codes
These error code explanations can help you diagnose a problem with your Zanussi Dishwasher.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Zanussi DE series dishwasher error codes
…
The machine does not fill with water
- Issue:
- Washing phase indicator light flashing (Alarm AL5)
- Advice:
- Ensure the water tap is open. Ensure the mains water supply has not been cut off. The inlet hose may be squashed or bent. Reposition the hose. The inlet hose may be blocked. Switch off the water supply and clean the filter.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
The dishwasher will not drain
- Issue:
- Drying phase indicator light flashes (Alarm AL6)
- Advice:
- The drain hose may be squashed or bent. Reposition the hose. The sink may be blocked. Clear any blockages. The drain hose extension is not correct. Follow the instructions for connecting to the waste. There is no vent in the end of the drain hose.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
General
- Issue:
- One or more phase indicator lights are flashing (Alarms AL1, AL2, AL3, AL7, AL8)
- Advice:
- Switch off the dishwasher. Switch it back on and start the programme. If the alarm reappears, please arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
…
Protection against flooding is active
- Issue:
- Washing and drying phase indicator lights are flashing (Alarm AL4)
- Advice:
- Close the water tap and contact an engineer..
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
Zanussi ZDTS series, DX series, ZDI series dishwasher error codes
…
Continuous flash of the light of the running programme — 1 flash of the end-of-programme indicator light
- Issue:
- The water tap is blocked or furred with limescale. Clean the water tap. The water tap is closed. Open the water tap. The filter in the water inlet hose is blocked. Clean the filter.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
Continuous flash of the light of the running programme — 2 flashes of the end-of-programme indicator light
- Issue:
- There is a blockage in the sink spigot. Clean the sink spigot. The connection of the water drain hose is not correct. The hose can be kinked or squashed. Make sure that the connection is correct.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
Continuous flash of the light of the running programme — 3 flashes of the end-of-programme indicator light
- Issue:
- Close the water tap and contact an engineer.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
The machine does not fill with water
- Issue:
- washing phase indicator light flashing (Alarm AL5)
- Advice:
- Ensure the water tap is open. Ensure the mains water supply has not been cut off. The inlet hose may be squashed or bent. Reposition the hose. The inlet hose may be blocked. Switch off the water supply and clean the filter.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
The dishwasher will not drain
- Issue:
- Drying phase indicator light flashes (Alarm AL6)
- Advice:
- The drain hose may be squashed or bent. Reposition the hose. The sink may be blocked. Clear any blockages. The drain hose extension is not correct. Follow the instructions for connecting to the waste. There is no vent in the end of the drain hose.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
Protection against flooding is active
- Issue:
- Washing and drying phase indicator lights are flashing (Alarm AL4)
- Advice:
- Close the water tap and contact our customer service centre to book an engineer on: 0208 226 3633
…
General
- Issue:
- One or more phase indicator lights are flashing (Alarms AL1, AL2, AL3, AL7, AL8)
- Advice:
- Switch off the dishwasher. Switch it back on and start the programme. If the alarm reappears, please arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
…
Continuous flash of the light of the running programme
- Issue:
- The water tap is blocked or furred with limescale. The water tap is closed. The filter in the water inlet hose is blocked.
- Advice:
- Clean the water tap. Open the water tap. Clean the filter.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
1 flash of the end-of-programme indicator light
- Issue:
- The water tap is blocked or furred with limescale. The water tap is closed. The filter in the water inlet hose is blocked.
- Advice:
- Clean the water tap. Open the water tap. Clean the filter.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
Intermittent audible signal
- Issue:
- The water tap is blocked or furred with limescale. The water tap is closed. The filter in the water inlet hose is blocked.
- Advice:
- Clean the water tap. Open the water tap. Clean the filter.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
Continuous flash of the light of the running programme
- Issue:
- There is a blockage in the sink spigot. The connection of the water drain hose is not correct. The hose can be kinked or squashed.
- Advice:
- Clean the sink spigot. Make sure that the connection is correct.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
Intermittent audible signal
- Issue:
- There is a blockage in the sink spigot. The connection of the water drain hose is not correct. The hose can be kinked or squashed.
- Advice:
- Clean the sink spigot. Make sure that the connection is correct.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
2 flashes of the end-of-programme indicator light
- Issue:
- There is a blockage in the sink spigot. The connection of the water drain hose is not correct. The hose can be kinked or squashed.
- Advice:
- Clean the sink spigot. Make sure that the connection is correct.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Dishwasher Repairs in London.
…
3 flashes of the end-of-programme indicator light
- Issue:
- …
- Advice:
- Close the water tap and contact an engineer. We offer fixed price Zanussi Dishwasher Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Zanussi Fridge / Freezer Error Codes
These error code explanations can help you diagnose a problem with your Zanussi Fridge / Freezer.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F1 and F2
Faulty thermostat
- Issue:
- Faulty thermostat
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
F3, F4 and F5
Broken NTC temperature sensor
- Issue:
- F3, F4 and F5 is broken NTC temperature sensor
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
"-"
Temperature below zero
- Issue:
- Is blinking "-" - temperature below zero; it is necessary to check thermostat settings;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
"0"
Faulty temperature sensor;
- Issue:
- Faulty temperature sensor;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The appliance makes noise during operation.
- Issue:
- Some sounds are normal when the appliance is operating. Refer to the leaflet supplied with the appliance.
- Advice:
- …
…
The appliance does not operate.
- Issue:
- Make sure that the appliance is activated. Make sure that the mains plug is connected to the mains socket. Do a check and see if there is voltage. Connect a different appliance to the same mains socket. To repair a mains socket, contact a qualiied electrician.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The lamp does not come on
- Issue:
- Close and open the door to make sure that the lamp is not in standby
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The compressor operates continuously
- Issue:
- Set the temperature knob at a lower position. Make sure that the appliance door is closed. Make sure not to open and close the appliance door too frequently. Make sure not to put hot food in the appliance. Wait until it becomes cool.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
Water collects on the rear plate of the fridge
- Issue:
- It is normal that this occurs when the automatic defrosting operates.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
Water collects in the fridge
- Issue:
- Make sure that the drain hole is not clogged. Make sure that food or packaging do not prevent the water to collect in the water container.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
There is water on the floor
- Issue:
- The melting water outlet does not flow in the evaporative tray above the compressor. Attach the melting water outlet to the evaporative tray.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The temperature in the appliance is too cold
- Issue:
- Set the temperature knob to a lower position.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The temperature in the appliance is not sufficiently cold.
- Issue:
- Set the temperature knob to a higher position. Make sure that the appliance door is closed. Make sure not to put hot food in the appliance. Wait for the food to become cool. Make sure that the appliance is not too full.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The temperature in the fridge is not sufficiently cold.
- Issue:
- Make sure that there is cold air circulation.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
There is too much frost.
- Issue:
- Make sure that the food is closed in special containers or packaging. Make sure that the appliance door is closed. Set the temperature knob to a lower position.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Error codes for Zanussi Tumble Dryer
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
E00
No alarm.
- Issue:
- No alarm
- Advice:
E21
Canister fill pump triac faulty.
- Issue:
- Wiring faulty; Electronic board faulty. Cycle interrupted. OFF
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E22
Triac “sensing” circuit for the canister fill pump faulty
- Issue:
- Electronic board faulty. Cycle interrupted.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E31
Conductimetric sensor signal frequency too high.
- Issue:
- Electronic board faulty.
- Advice:
- Alarm activated only during diagnostics.
E32
Conductimetric sensor signal frequency too low.
- Issue:
- Wiring faulty; Brushes worn/faulty; Electronic board faulty.
- Advice:
- Cycle interrupted.
E33
It is displayed in the last alarm, if position 8 is NOT OK.
- Issue:
- Wiring faulty; Brushes worn/faulty; Electronic board faulty.
- Advice:
- Alarm activated only during diagnostics.
E45
Door closure sensor.
- Issue:
- Door interlock faulty; Wiring faulty; Electronic board faulty.
- Advice:
- Cycle interrupted.
E51
Motor power triac short-circuited.
- Issue:
- Motor faulty; Wiring faulty; Electronic board faulty.
- Advice:
- Cycle interrupted.
E52
Intervention of motor overheating safety cut-out.
- Issue:
- Motor faulty; Intervention of motor overheating cutout; Wiring faulty; Electronic board faulty.
- Advice:
- Power to the heater unit and reversal of the direction of rotation are interrupted. If the problem does not re-occur, the alarm is memorized and the cycle continues. If the fault persists after several attempts to supply power (about 35 min.), alarm E51 is generated.
E53
Motor triac “sensing” circuit faulty.
- Issue:
- Electronic board faulty.
- Advice:
- Cycle interrupted.
E54
Motor in-operational.
- Issue:
- Excessive wash load; Voltage too low; Motor/transmission system inoperative.
- Advice:
- Cycle paused after several attempts at powering the motor.
E61
Insufficient heating (maximum time exceeded).
- Issue:
- Heater unit faulty; Wiring faulty; NTC sensor incorrectly calibrated/out of position; Electronic board faulty.
- Advice:
- Cycle paused.
E62
Power relay to heater unit faulty.
- Issue:
- Heater unit faulty; Wiring faulty; Electronic board faulty.
- Advice:
- Forced cooling cycle.
E63
Intervention of auto-reset thermostat on the heater unit.
- Issue:
- Thermostat faulty (replace heater unit); Heater unit faulty; Wiring faulty; Electronic board faulty.
- Advice:
- Disconnects the power supply to the heater unit. If the problem does not re-occur, the alarm is memorized and the cycle continues. If, after several attempts to restore power, the fault persists, alarm E62 is generated.
E64
Heater thermostat.
- Issue:
- Heater thermostat faulty: Wiring faulty; Electronic board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E65
Fan motor triac faulty.
- Issue:
- Fan motor wiring not connected; Motor faulty; Triac interrupted.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E66
Fan motor thermal protection.
- Issue:
- Fan motor wiring not connected; Motor faulty; Triac interrupted.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E67
Triac control faulty.
- Issue:
- Fan motor wiring not connected; CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E71
NTC1 sensor faulty.
- Issue:
- NTC1 sensor faulty; Wiring faulty; Electronic board faulty.
- Advice:
- Forced cooling cycle.
E72
NTC2 sensor faulty.
- Issue:
- NTC2 sensor faulty; Wiring faulty; Electronic board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E82
Selector in OFF position faulty.
- Issue:
- Board wiring; board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E83
Selector positions wrong.
- Issue:
- Board wiring; board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E93
Error in the configuration of the appliance.
- Issue:
- EEPROM configuration incorrect. Electronic board faulty. Cycle interrupted. OFF
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
E94
Error in the configuration of the drying cycle. EEPROM configuration incorrect.
- Issue:
- Electronic board faulty.
- Advice:
- Cycle interrupted.
E97
Incongruence between selector and cycles.
- Issue:
- Configuration error.
- Advice:
- Cycle interrupted.
EA1
CRM board communication faulty.
- Issue:
- Board wiring; CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EA2
CRM board protocol inconsistent.
- Issue:
- Software wrong; CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EA3
Board selector faulty.
- Issue:
- Electronic board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EA4
Selector protocol wrong. Electronic board faulty.
- Issue:
- Selector protocol wrong. Electronic board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EB1
Power frequency to appliance out of limits.
- Issue:
- Problems with the power supply (incorrect/interference). Electronic board faulty.
- Advice:
- Cycle interrupted. If a stable power supply is restored before the time-out has elapsed, the cycle resumes.
EB2
Power voltage too high.
- Issue:
- Problems with the power supply (incorrect/interference). Electronic board faulty.
- Advice:
- Cycle interrupted.
EB3
Power voltage too low.
- Issue:
- Problems with the power supply (incorrect/interference). Electronic board faulty.
- Advice:
- Cycle interrupted. If a stable power supply is restored before the time-out has elapsed, the cycle resumes.
EC1
Voltage incongruence between boards.
- Issue:
- Problems with the power supply (incorrect/interference). CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC2
Frequency incongruence between boards.
- Issue:
- Problems with the power supply (incorrect/interference). CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC3
CRM resistance out of time (only in diagnostic mode).
- Issue:
- CRM group not connected; CRM group faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC4
Steam generator (CRM) heater relay.
- Issue:
- CRM group not connected; relay on board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC5
CRM thermostat faulty.
- Issue:
- CRM group not connected; CRM group faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC6
CRM piloting faulty.
- Issue:
- CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC7
CRM pump triac.
- Issue:
- Pump wiring not connected; pump faulty; Triac faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC8
CRM pump diode.
- Issue:
- Diode on wiring short-circuited.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
EC9
CRM pump piloting faulty. CRM board faulty.
- Issue:
- CRM pump piloting faulty. CRM board faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
ECA
Water tank empty.
- Issue:
- Tank level sensor wiring; tank level sensor faulty; water tube obstructed.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Tumble Dryer Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
E11
Difficulty in filling during wash phase
- Issue:
This is usually your basic filling error so the usual should be checked, that the water supply is switched on and then onto the water fill valves.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E13
Water leakage detected
- Issue:
This is only applicable where a leak detection system is fitted.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E21
Difficulties in draining, drain error
- Issue:
Basic drain error, check the drain pump filter is clear and also the drain pump is actually working.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E23
Malfunction of drain pump triac
- Issue:
This refers to the triac that controls the pump function on the main controller.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E24
Sensing circuit of the component (triac) that controls the drain pump faulty
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E33
Incongruous between closure of anti-boiling and 1st level contacts of pressure switch
- Issue:
This is a pressure switch or sensor fault and we would not recommend you attempt to DIY this fault.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E35
Water level too high
- Issue:
Again, water pressure system fault and again, we wouldn't consider this to be a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E36
Sensing circuit of anti-boiling pressure switch faulty
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E37
Sensing circuit of 1st level pressure switch faulty
- Issue:
As above
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E39
HV sensing circuit of anti-overflow pressure switch faulty
- Issue:
As Above
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E40
Door open, door interlock, wiring or main PCB
- Issue:
Usually a door lock that's faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E41
Door open
- Issue:
Close the door!
- Advice:
- …
E42
Problems with aperture of the door
- Issue:
Pretty much the same as E40 and E41 fault codes.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E43
Problems with the triac which actions the door interlock
- Issue:
Again, this refers to the triac on the electronic controller and you should seek an engineer as it is not a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E44
Door closure sensing circuit faulty
- Issue:
As E40, E41 and E42.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E45
Problems with the sensing circuit of the triac that actions the door interlock
- Issue:
As E43.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E51
Motor power triac short-circuited
- Issue:
Yet again, this refers to the triac on the electronic controller and not a DIY job.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E52
No signal from the motor tachometric generator
- Issue:
Tacho coil on the motor is most probably faulty. This coil reads a magnet as the motor turns to detect the speed that the motor is spinning at and this in turn allows the electronic controller to set the motor to revolve at different speeds for the various program options.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E53
Problems with the sensing circuit of the triac which powers the motor
- Issue:
Another one that is a fault being reported on the electronic controller and not a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E54
Motor relay contacts sticking
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E61
Insufficient heating during washing
- Issue:
Usually a heater failure but possibly the thermostat or NTC temperature sensor or wiring to either.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E62
Overheating during washing
- Issue:
As above only the heater will likely be okay.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E66
The contacts of the heating element power relay are always closed
- Issue:
Another one that requires an engineer, not a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E71
NTC washing sensor faulty
- Issue:
Self explanatory but do also check the wiring to the temperature probe.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E82
Error in reading the RESET/OFF position of the programme selector
- Issue:
Another non-DIY one, you will need an engineer.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E83
Error in reading the programme selector code
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E93
Incorrect machine configuration
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E94
Incorrect configuration of washing cycle
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E95
Communications error between microprocessor and the EEPROM
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E96
In congruence between control panel version and configuration data
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E97
In congruence between selector version and configuration data
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EA1
Drum positioning system (DSP) faulty (top-loaders only)
- Issue:
Not really used in the UK, more for European top loading models.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EB1
Incorrect mains frequency
- Issue:
Check mains supply, you may require an electrician to do this for you.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EB2
Mains voltage too high
- Issue:
Check mains supply, you may require an electrician to do this for you.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EB3
Mains voltage too low
- Issue:
- Check mains supply, you may require an electrician to do this for you.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Ariston Cooker & Oven Error codes
These error code explanations can help you diagnose a problem with your Ariston Cooker & Oven.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Clock button
The “Clock button” and the digits on the display flash.
- Issue:
- The appliance has just been connected to the electricity mains or there has been a blackout.
- Advice:
- Set the clock.
…
A programmed cooking mode does not start
- Issue:
- There has been a blackout.
- Advice:
- Reprogram the cooking mode.
Clock button
Only the high luminosity “Clock button” is lit.
- Issue:
- The appliance is in standby mode
- Advice:
- Press any button to exit standby mode.
“Hot”
An automatic mode has been selected. “Hot” appears on the display and cooking does not start.
- Issue:
- The temperature inside the oven is higher than the suggested value for the selected mode.
- Advice:
- Wait for the oven to cool down.
…
Fan-assisted cooking has been selected and the food looks burnt.
- Issue:
- Positions 1 and 5: the direct heat could cause temperature-sensitive
- Advice:
- We recommend switching dripping pan positions halfway through cooking.
…
Display does not light.
- Issue:
- Oven not connected to a power source. Electronic board not functioning.
- Advice:
- - Check that the appliance is receiving electricity (fuse OK). If the fault persists, please arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
…
The bulb is not working.
- Issue:
- Bulb has blown. The oven is not connected. The fuse has blown.
- Advice:
- Change the bulb.
- Connect the oven.
- Change the circuit fuse.
…
Water or steam leak around the door during cooking.
- Issue:
- The door is not properly closed. The door seal is defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London.
"Low"
The burner does not remain on when set to "Low".
- Issue:
- Check to make sure that:
- The gas holes are not clogged.
- There are no draughts near the cooking surface.
- The minimum has been adjusted correctly (see the section entitled, "Adjusting the low flame").
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London.
…
The cookware is not stable.
- Issue:
- Check to make sure that:
- The bottom of the cookware is perfectly flat.
- The cookware is centered correctly on the burner.
- The type of problem.
- The abbreviation used to identify the model (Mod. ...) as indicated on the warranty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London.
…
The burner does not light or the flame is not uniform around the burner.
- Issue:
- Check to make sure that:
- The gas holes on the burner are not clogged;
- All the removable parts that make up the burner are mounted correctly;
- There are no draughts around the cooking surface.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London.
…
The flame does not stay on
- Issue:
- Check to make sure that:
- You press the knob all the way in;
- You keep the knob pressed in long enough to activate the safety device.
- The gas holes are not clogged in the area corresponding to the safety device.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London.
Smoke
Slight odour or small amount of smoke when grill/oven used for first time.
- Issue:
- This is normal and should cease after a short period.
- Advice:
- This is normal, no remedy required.
…
Oven cooks too fast or too slow.
- Issue:
- Check that the oven setting and shelf positions are as recommended in the Cooking Charts. However, it may be necessary to increase or decrease the recommended setting slightly to suit your taste.
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Ariston Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
…
Ignition does not work:
- Issue:
- Ignition does not work
- Advice:
- If all burners fail to ignite: Check that sparks appear at the burners; a clicking noise should be heard. If not;
- Check that the electricity supply is turned on.
- Check other appliances to see if you have had a power cut.
- Check the burner cap is seated correctly.
- Check the slots in the burner bodies are not blocked with any soap residue or cooking soil (see care and cleaning).
- Check, if the burners have recently been cleaned using a wire wool pad eg. "Brillo Pad', ensure that no stray strands are caught on the ignitor or burner body.
Light
Oven light does not work
- Issue:
- The oven lamp is not covered by the guarantee. The part is easily changed
- Advice:
- ...
...
Draught from beneath control panel
- Issue:
- A gentle flow of air will be blown from beneath the control panel when the appliance is used. If the appliance is still warm, this cooling fan may run on, or restart itself when all controls have been turned off. The fan will stop once the appliance has been cooled.
- Advice:
- This is normal and not a fault.
...
Steam / Condensation in the oven after use.
- Issue:
- Steam is a by - product of cooking any food with a high water content.
- Advice:
- To help minimise always:
- a) Try to avoid leaving food in the oven to cool after being cooked.
- b) Use a covered container, wherever possible.
“Clock button”
The “Clock button” and the digits on the display flash.
- Issue:
- The appliance has just been connected to the electricity mains or there has been a blackout
- Advice:
- Set the clock.
...
A programmed cooking mode does not start.
- Issue:
- There has been a blackout.
- Advice:
- Reprogram the cooking mode.
“Clock button”
Only the high luminosity “Clock button” is lit.
- Issue:
- The appliance is in standby mode
- Advice:
- Press any button to exit standby mode.
“Hot”
An automatic mode has been selected. “Hot” appears on the display and cooking does not start
- Issue:
- The temperature inside the oven is higher than the suggested value for the selected mode.
- Advice:
- Wait for the oven to cool down.
...
Fan-assisted cooking has been selected and the food looks burnt
- Issue:
- Positions 1 and 5: the direct heat could cause temperature-sensitive foods to burn.
- Advice:
- We recommend switching dripping pan positions halfway through cooking.
Arrange a visit from a Cooker & Oven engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.