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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Miele Washing machine Error codes

These error code explanations can help you diagnose a problem with your Miele Washing machines.

F0

No fault regisered

Issue:
No fault regisered
Advice:
...

F1

NTC sensor short-circuited water / heating

Issue:
NTC sensor short-circuited water / heating
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F2

NTC sensor open-circuited water / heating

Issue:
NTC sensor open-circuited water / heating
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F10

Water intake

Issue:
Water intake
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F11

Water drainage

Issue:
Water drainage
Advice:
...

F15

Water intake fault - Hot water

Issue:
Water intake fault - Hot water
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F16

Foam / Excess detergent

Issue:
Foam / Excess detergent
Advice:
...

F19

Flow meter slow / difficult to rotate

Issue:
Flow meter slow / difficult to rotate
Advice:
...

F20

Heating

Issue:
Heating
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F29

Heater steam inactive

Issue:
Heater steam inactive
Advice:
...

F39

Electronic unit fault BAE (Control and Display electronic)

Issue:
Electronic unit fault BAE (Control and Display electronic)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F41

Faulty EEPROM / incorrect data

Issue:
Faulty EEPROM / incorrect data
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F43

Model type not programmed

Issue:
Model type not programmed
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F45

Flash RAM defective / Incorrect data

Issue:
Flash RAM defective / Incorrect data
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F46

LCD connection defective

Issue:
LCD connection defective
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F47

BAE/ SLT interface defective

Issue:
BAE/ SLT interface defective
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F50

Drive

Issue:
Drive
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F51

Level switch, pressure sensor

Issue:
Level switch, pressure sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F53

Speed sensor fault

Issue:
Speed sensor fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F56

Final spin speed < 400 rpm

Issue:
Final spin speed < 400 rpm
Advice:
...

F62

Programmee selector defective (DWS)+B97

Issue:
Programmee selector defective (DWS)+B97
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F63

Water path control unit fault

Issue:
Water path control unit fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F64

Path sensor defective

Issue:
Path sensor defective
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F65

Drum lighting cap missing

Issue:
Drum lighting cap missing
Advice:
...

F81

Heater unit - Steam inactive

Issue:
Heater unit - Steam inactive
Advice:
...

F83

Heater unit - Steam - Excessive temperature

Issue:
Heater unit - Steam - Excessive temperature
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F92

Bacterial contamination risk

Issue:
Bacterial contamination risk
Advice:
...

F96

Water intake fault alternative water supply (grey water)

Issue:
Water intake fault alternative water supply (grey water)
Advice:
...

F100

Communication link failure to IK6 (faulty / interruped)

Issue:
Communication link failure to IK6 (faulty / interruped)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F101

IK6 faulty / incompatibilty

Issue:
IK6 faulty / incompatibilty
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F102

Communication to smart house bus failure

Issue:
Communication to smart house bus failure
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F103

Smart house bus link incompatibilty

Issue:
Smart house bus link incompatibilty
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F104

Drive / low voltage (z.B. Klixon, low voltage FU)

Issue:
Drive / low voltage (z.B. Klixon, low voltage FU)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F105

NTC Thermoblock steam short circuit

Issue:
NTC Thermoblock steam short circuit
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F106

NTC Thermoblock steam interruption

Issue:
NTC Thermoblock steam interruption
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F131

EZL256 faulty / incompatible

Issue:
EZL256 faulty / incompatible
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F138

Water in drip tray

Issue:
Water in drip tray
Advice:
...

F139

WPS dispenser unit

Issue:
WPS dispenser unit
Advice:
...

F140

Drainage dispenser unit

Issue:
Drainage dispenser unit
Advice:
...

Indicators (LED's)

Soak/Pre-wash

Flashing 'Soak/Pre-wash', 'Main wash', 'Rinse' or 'Rinse hold' indicator.

Issue:
A technical fault.
Advice:
  • Turn the programme selector to 'Finish'.
  • Switch the washing machine off.
  • Switch the washing machine on again.
  • Start a programme.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
Stopcock not open.
Advice:
  • Terminate wash programme.
  • Open stopcock.
  • Reselect and start programme.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
Water inlet filter clogged.
Advice:
Clean water inlet filter as described in Operating Instructions (section on cleaning and care). If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
Inlet hose is kinked.
Advice:
Make sure there are are no sharp kinks or loops in the inlet hose. Monitor any kinks as these may cause the plastic to become brittle and worn. In the event of damage, replace the inlet hose. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
On-site water pressure too low.
Advice:
Contact a plumber or the technician responsible for the machine. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
The end of the drain hose is too high.
Advice:
Ensure that the max. head height of 1 metre is not exceeded. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
Drain filter and drain pump clogged.
Advice:
Clean the drain filter and the drain pump as per the Operating Instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:
Water protection system activated.
Advice:
Turn off the water supply to the washing machine at the stopcock. Disconnect the appliance from the electrical supply. To remove the laundry please refer to the 'Opening the drum door in the event of a blocked drain outlet and/or power failure' in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Start/Stop

The display remains blank and the 'Start/Stop' button does not light up

Issue:
There is no power.
Advice:
  • Check whether
  • The mains plug is connected
  • The fuse or circuit breaker has tripped.
  • The door is closed.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Excess detergent

Flashing 'Excess detergent' (or Start) indicator.

Issue:
Incorrect detergent dispensing setting selected.
Advice:
Follow dosage instructions on packaging.

Excess detergent

Flashing 'Excess detergent' (or Start) indicator.

Issue:
The lock on the inner lid of toploader has not engaged.
Advice:
Check that the lock has properly engaged. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain

The 'Drain' indicator light is flashing

Issue:
The end of the drain hose is too high.
Advice:
Ensure that the max. head height of 1 m is not exceeded. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain

The 'Drain' indicator light is flashing

Issue:
Drain filter and drain pump clogged.
Advice:
Clean the drain filter and the drain pump as per the Operating Instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:
Stopcock not open. (Water intake is blocked or restricted.)
Advice:
  • Terminate the wash programme in accordance with the operating instructions.
  • Open the stopcock.
  • Select the wash programme and restart.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:
The inlet hose is kinked. (Water intake is blocked or restricted.)
Advice:
Check the inlet hose. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:
The water inlet filter is clogged. (Water intake is blocked or restricted.)
Advice:
Clean the water intake filter in accordance with the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:
Water pressure is too low. (Water intake is blocked or restricted.)
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

Start

The 'Start' LED does not light up

Issue:
The door was not correctly engaged.
Advice:
Press hard against the lock side of the drum door and then press the Door button. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Text / display messages

Drain fault

An exclamation mark and 'Drain fault' is indicated in the display

Issue:
The drain hose has been fitted too high.
Advice:
Please make sure that the maximum drain height of 1 m is not exceeded. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain fault

An exclamation mark and 'Drain fault' is indicated in the display

Issue:
The suds/drain fluff filter and drain pump are blocked.
Advice:
Clean the suds/drain fluff filter and the drain pump as described in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Technical fault

An exclamation mark and 'Technical fault' flashes in the display.

Issue:
There is a technical fault.
Advice:
Switch the machine off and disconnect from the mains supply. Reconnect the machine, switch on and restart the programme. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:
Stopcock not open. (Water intake is blocked or restricted.)
Advice:
  • Terminate the wash programme in accordance with the operating instructions.
  • Open the stopcock.
  • Select the wash programme and restart.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:
The inlet hose is kinked. (Water intake is blocked or restricted.)
Advice:
Check the inlet hose. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:
The water inlet filter is clogged. (Water intake is blocked or restricted.)
Advice:
Clean the water intake filter in accordance with the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:
Water pressure is too low. (Water intake is blocked or restricted.)
Advice:
Contact a plumber. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

WaterProof fault

An exclamation mark and 'WaterProof fault' flashes in the display.

Issue:
WaterProof system activated.
Advice:
Turn off the water supply to the washing machine at the stopcock. Disconnect the appliance from the electrical supply. To remove the laundry please refer to the 'Opening the drum door in the event of a blocked drain outlet and/or power failure' in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Stripes in display

Issue:
Display contrast not properly set to individual ambient lighting conditions.
Advice:
Reduce contrast. For further information please refer to the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The display is blank.

Issue:
The display switches off automatically in order to conserve energy ('stand-by').
Advice:
Press any button to quit stand-by. For further information please refer to Settings/Programmable Options, Stand-by, in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The display is in a foreign language

Issue:
Incorrect language has been set.
Advice:
Depending on the model, the language can be modified as a programmable function or via the Settings menu. The flag symbol serves as a guide. For further details please refer to the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The display requests the entry of a PIN code

Issue:
The PIN function is active.
Advice:
Enter the PIN code and confirm. The PIN code can be deactivated if you do not wish the appliance to keep asking for it when it is switched on. For further information, please refer to the Settings/Programmable Options, Safety Lock in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The display shows < 25% load when the washing machine is empty.

Issue:
This is the normal display with an empty washing machine.
Advice:
...

F41

The error message 'F41' appears in the display in conjunction with a programme abort.

Issue:
Fault in electronic controls.
Advice:
Switch the machine off for 10 seconds, then switch it back on and try again. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The washing machine sounds an audible signal and 'Call Service' is indicated.

Issue:
The drum lamp is not properly fitted.
Advice:
Check that the drum lighting is positioned correctly:
  • Switch the appliance off and disconnect it from the electricity supply
  • Remove the yellow lever from behind the detergent drawer fascia panel
  • )
  • Insert the lever into the slot in the drum lighting unit
  • Turn clockwise until you feel resistance
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault appears in display when machine is first used and machine does not spin.

Issue:
For safety reasons spinning is not possible until the machine has been prepared for using for the first time. The spin lock, programmed as standard, ensures that spinning cannot be carried out until a water intake has taken place.
Advice:
To activate the spin function, a wash programme without laundry and without detergent should be carried out (Cottons 60°C). If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The display remains blank and the 'Start/Stop' button does not light up

Issue:
There is no power.
Advice:
Check whether
  • The mains plug is connected
  • The fuse or circuit breaker has tripped.
  • The door is closed.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Washing machine does not work and no indicators operative.

Issue:
  • The appliance is not plugged in or the socket is not working.
  • The door is not closed.
  • The 'On/Off' switch has not been switched on.
  • For models with interior light: the bulb cover could be loose.
Advice:
  • Check that the appliance is plugged in and the fuse has not tripped. Plug another item into the socket or try the appliance in a different socket.
  • The door lock is like an on/off switch for the appliance so if the door is open, it will not work. Push the door firmly shut
  • Press the 'On/Off' switch
  • Check that the bulb cover is fitted securely. See link below for instructions on checking the lamp cover.
If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The pump makes strange noises.

Issue:
Noises at the beginning and end of the drainage cycle are perfectly normal.
Advice:

The washing machine rattles while spinning

Issue:
The washing machine is not standing level. The washing machine is not standing on a firm floor.
Advice:
Adjust the washing machine using a spirit level. A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during a spin cycle than wooden floorboards or a carpeted surface. On wooden floors, we recommend Installing the machine on a plywood base. The base should span several joists and be bolted to the joists and not only to the floorboards. If possible, install the machine in a corner, This is usually the most stable part of the floor. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The washing machine leaks around the door

Issue:
Door glass not sealing on the door seal. Damaged door seal. This could be because of clothing items got trapped between door glass and the door seal or because of sharp items in the laundry, i.e. bra wire, broken zip/button.
Advice:
Clean the door glass and seal, any hairs etc trapped between them can cause the appliance to leak. The door seal has to be exchanged. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water leaks from the end of the drain hose or from underneath the appliance

Issue:
Drain hose not secured. Blockage in the drain
Advice:
Check that the drain hose has not come out of the standpipe. It needs to be secured to ensure it stays in place. Tie a piece of string from the elbow or the hose to a bracket below that is supporting the standpipe. The elbow can also be secured to the wall with a screw. Alternatively, the hard U-bend on the end of the drain hose can be removed if you have a separate drain for the washing machine. The drain hose can then be inserted 15 to 20 cm into the drain pipe. Please remove any blockage from the drain. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Washing machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633. Coverage Area (Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

F01

Door read error

Issue:
Door read error - Door not detected closed
Advice:
Check door is closed, Check door catch and latch, Check door lock wiring, Check door lock
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F02

Inlet valve error detected

Issue:
Inlet valve error detected
Advice:
Check water supply to the washing machine is on, Check fill hose is not kinked, Check inlet valve filter, Check water inlet valve
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F03

Drain error detected

Issue:
Drain error detected
Advice:
Check drain pump filter, Check drain pump for blockage or restriction, Check outlet hose for blockage or obstruction, Check drain pump operation, Check drain pump wiring
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F04

Issue:
Antiflood device in base has been activated
Advice:
Check for leak, Check float switch in washing machine base
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F05

Issue:
Motor fault
Advice:
Check motor connector block, Check wiring, Check motor carbon brushes, Check tacho connections, Check motor
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F06

Motor fault

Issue:
Motor fault
Advice:
Check motor connector block, Check wiring, Check motor carbon brushes, Check tacho connections, Check motor
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F07

Motor fault

Issue:
Motor fault
Advice:
Check motor connector block, Check wiring, Check motor carbon brushes, Check tacho connections, Check motor.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

01 or E17

Water level error

Issue:
Water level error
Advice:
We would suggest you check to see the water supply to your washing machine is turned on. Also, if you can, check to see the hoses at the back of your machine are not blocked or kinked.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

02 or F02

Heater error

Issue:
There is a problem with the heating element in your washing machine which may be preventing it from heating up.
Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

06 and 07

NTC sensor error

Issue:
NTC sensor error
Advice:
Check the connections and test the NTC if you know how to. If you don’t, please seek the assistance of a qualified service engineer
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

08, 16, 34

Door lock error

Issue:
The washing machine does not think the door has closed properly.
Advice:
Check to see if it clicks shut, if the catch and the latch have been damaged
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

F03 and F18

Drain error

Issue:
The machine is not able to drain water properly. This could be caused by a blockage or a failure of the pump
Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

04, 05, 21, 42, 43, 44

Motor error

Issue:
This can be caused by a number of different things.
Advice:
Depending on your level of knowledge of washing machines, we would recommend checking the carbon brushes to see if they’ve worn down. Other causes include faulty tacho connections and PCB modules
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

09 and F09

Heating in the machine

Issue:
This is when the heating element turns on when it should not, for example during the rinse cycle
Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

10 and F10

Communication error

Issue:
If you can, check the connection between the motor and the module. If you’re not sure how to do this, please seek the assistance of a qualified washing machine engineer.
Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

OPEN

The door is not properly closed.

Issue:
The door is not properly closed. Close the door.
Advice:
...

E1

The water control system has been activated.

Issue:
The water control system has been activated. Disconnect the appliance from the mains, turn off the tap and advise the after-sales service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Tumble Dryer Repairs in London.

E5

Water is not entering the appliance.

Issue:
Water is not entering the appliance.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Tumble Dryer Repairs in London.

EE PUNP

The water is not Drained

Issue:
The water is not Drained. See the fault Water is not Drained.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Tumble Dryer Repairs in London.

HI End - LO End

Maximum or minimum drying load not taken into account.

Issue:
Maximum or minimum drying load not taken into account. HI/End or LO/End flash alternately in the display. See the fault Drying result not satisfactory
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Tumble Dryer Repairs in London.

Programme does not start.

Issue:
The Start/Pause button has not been pressed. / A delayed start time has been selected. / Power cut. The delayed start time that was selected has been cleared. / The door is not properly closed. / Plug not inserted properly into socket.
Advice:
Press the Start/Pause button. / Washer dryer starts on completion of the delay period. Change the “finished in time” if necessary / Reselect the delayed start time or start the programme immediately. Press the Start/Pause button / Close the door. / Insert plug correctly.

The maximum spin speed cannot be set.

Issue:
The maximum spin speed depends on the programme selected.
Advice:
Change programme as required.

The water is not Drained.

Issue:
Damp or lumpy detergent.
Advice:
Clean and dry the detergent drawer

Water is not flowing in

Issue:
The mains plug is not correctly plugged in. / The door is not properly closed. / The tap is not turned on. / The filter in the water supply hose is blocked. / The water supply hose is pinched or kinked.
Advice:
Plug in the mains plug correctly. / Close the door / Turn on the tap. / Clean the filter in the water supply hose / Check the water inlet hose.

Indicator lights do not light up

Issue:
There is no power supply to the socket. / The circuit breaker has been tripped or is defective. / Power failure
Advice:
Check whether the socket works. / Switch the circuit breaker back on. / Check whether lamps or other items are working.

Programme does not start

Issue:
Start button has not been pressed / The door is not closed properly / No programme set / Ambient temperature is too cold, less than plus 5 °C
Advice:
Close the door. / Set a programme. / Press the "Start" or "Start/Stop" button. / Check whether the ambient temperature is lower than plus 5 °C and heat up the room if necessary.

Condensation tank

The "Condensation tank" indicator is flashing

Issue:
Water reservoir tank is full
Advice:
Empty the water reservoir. If a drainage kit is used, check the hose from the condensation outlet, it may be kinked or blocked.

Filter

The "Filter" indicator is flashing

Issue:
Air cooler or fluff filter is blocked
Advice:
Clean the air cooler and/or fluff filter. For more information refer to your instruction manual.

Washing is damp

Issue:
Advice:
Washing is too damp: Select the next-highest drying setting or use the timer programme for drying. / Washing feels damp: Leave the washing to cool down, warm washing always feels damper than it actually is.

Dryness is not even across the load

Issue:
Washing is twisted
Advice:
Spin at a high speed. Place washing into the dryer loosely folded. For pillows and duvet covers, close the zip or buttons.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Neff Washer Dryers (WVTi/WDi & V534)

E01

Aquastop

Issue:
Aquastop
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.

E04

Wash NTC

Issue:
Wash NTC
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.

E05

No water in

Issue:
No water in
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.

E06

No water out

Issue:
No water out
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.

E10

Motor fault

Issue:
Motor fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.

E14

Dryer NTC

Issue:
Dryer NTC
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

E01

Fault with the motor controller

Issue:
This error indicates that you need to replace the power module because the motor controller has either stopped working or is malfunctioning.
Advice:
...

E09

There is a problem affecting the temperature

Issue:
There is a fault with the heating circuit due to overheating
Advice:
...

E15

There is no water in the dishwasher

Issue:
This error means that it is likely that the machine be experiencing a very small leak, leading the water to collect in the base plate at the bottom of the machine. Once this water has collected, it triggers a Styrofoam float in the base, which then activates a microswitch, which then turns off the water inlet on the machine, triggering the E15 error code.
Advice:
...

E22

There is residual water remaining in the dishwasher’s sump pump

Issue:
There is residual water remaining in the dishwasher’s sump pump
Advice:
Check the pump for a blockage, and the machine’s filter as it may be dirty, particularly if it is functioning with a noticeable amount of grease or other build-up.

...

The appliance does not start.

Issue:
The mains fuse has tripped. The appliance plug has not been inserted. The appliance door has not been shut properly. The tap has not been turned on.
Advice:
...

“Check water supply” display lights up

Issue:
Tap turned off or calcified. Water supply interrupted. Filter in the water supply blocked. Supply hose kinked. The waste water pump is blocked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Dishwasher Repairs in London.

Water is left in the appliance at the end of the program.

Issue:
The waste water hose is blocked or kinked. The waste water pump is blocked. The filters are blocked. The programme has not yet ended. Wait until programme ends (digital display indicates 0) or implement the “Reset” function.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Dishwasher Repairs in London.

Unusual amount of foam is created

Issue:
Normal washing up liquid has been poured into the rinse-aid container. Remove any spilt rinse aid with a cloth as it could otherwise lead to excessive foaming during the next washing cycle.
Advice:

Appliance stops suddenly while washing is taking place

Issue:
Cut in electricity supply to appliance. Water supply has been interrupted. Implement the “RESET” function.
Advice:

Knocking sound can be heard while washing is taking place

Issue:
A spray arm is knocking against the dishes inside the appliance.
Advice:

Rattling sound can be heard while washing is taking place

Issue:
Crockery has not been stacked properly inside the appliance.
Advice:

Indicator lights flash after the programme has started.

Issue:
No programme selected.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Dishwasher Repairs in London.

Lid in detergent compartment cannot be closed

Issue:
Detergent compartment has been overfilled. Mechanism is clogged with remnants of detergent. Indicator lamps do not extinguish after washing has finished.
Advice:

Indicator lamps do not extinguish after washing has finished

Issue:
Main switch is still set to ON.
Advice:

Remnants of detergent stuck inside dispenser

Issue:
Compartment was damp when it was filled up with detergent. Compartment must be dry before detergent is added.
Advice:

Knocking sound coming from inlet valves

Issue:
This is caused by the way the water pipes have been laid and it has no effect upon the way the appliance functions. There is no remedy for this.
Advice:

Dishes, cutlery, etc. have not been dried

Issue:
Selected programme did not include drying function. Amount of rinse-aid was set too low. Items were removed from dishwasher too soon.
Advice:

Glasses have a dull appearance

Issue:
Amount of rinse-aid was set too low.
Advice:

Traces of rust on cutlery

Issue:
Cutlery is not sufficiently rustproof. Salt content in washing water is too high. Lid on salt container is not screwed tight. Too much salt was spilt while filling container.
Advice:

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

Temperature differs greatly from the set value.

Issue:
Advice:
In some cases it is adequate to switch off the appliance for 5 minutes. If the temperature is too high, wait a few hours and check whether the temperature has approached the set value. If the temperature is too low, check the temperature again the next day.

No display on the displaypanel.

Issue:
The mains plug of the appliance is not in the socketproperly. The fuse for the domestic supply is switchedoff.
Advice:
Check whether the power is on, the fuse must be switched on.

E"

E" is indicated on thedisplay panel.

Issue:
Electronics module defective.
Advice:
Call customer service. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Fridge Freezer Repairs in London.

Warning signal sounds andthe temperature display onthe freezer compartment flashes.

Issue:
The freezer compartment is too warm! Frozen food isat risk! The ventilation openings have been covered. Freezer compartment door is open. Too much food was placed in the freezercompartment at once.
Advice:
Press the alarm off/lock" button to switch off the warning signal and the flashing display. The warmest temperature reached in the freezer compartment is indicated on the temperature display of the freezer section for 10 seconds. Note: Frozen food which has started thawing or which has thawed can be refrozen if meat and fish were above +3 °C for not more than one day or other frozen food was above +3 °C for not more than three days

The interior light is notfunctioning.

Issue:
The light switch for the freezer or refrigerator compartment is sticking. The light is defective.
Advice:
Check whether the light switch can move.

The appliance becomes slightly louder for a brief period.

Issue:
Not a fault! Your appliance is designed to save energy.
Advice:

Appliance has nore frigerating capacity.The interior light is not functioning.

Issue:
Power failure; the fuse has been switched off; the mains plug has not been inserted properly.
Advice:
Check whether the power is on, the fuse must be switched on.

The refrigerating unitis switching on more frequently and for longer.

Issue:
Appliance door opened frequently. Large quantities of fresh food are being frozen. The ventilation openings have been covered.
Advice:
Do not open the door unnecessarily. Do not exceed max. freezing capacity. Remove obstacles.

The temperature in the refrigerator or freezer compartment is too cold.

Issue:
Temperature has been set too low.
Advice:
Select a warmer temperature (see Setting the temperature"). Loosen frozen food with a blunt object. Do not use a knife or pointed object.

Despite prolonged operating time,ice cubes are not being dispensed. ice cubes are not being dispensed.

Issue:
Tap turned off.Water supply is interrupted. Water pressure too low.Ice maker is disconnected. Ice and water dispenser is switched off.IWD off" is lit on the display panel.
Advice:
Turn on tap. Inform plumber. Switch on ice maker again (see Disconnecting ice and water dispenser, ice maker"). Switch on ice and water dispenser again (see Switching off ice and water dispenser")

Despite prolonged operating time, ice cubes are not being dispensed.

Issue:
Freezer compartment too warm.
Advice:
Set temperature colder in the freezer compartment

Ice cubes are in the ice cube containerbut are not being dispensed.

Issue:
Ice cubes are frozen together.
Advice:
Remove and empty the ice cube container.

Ice cubes are jammed in the outletof the ice cube container or in the icecrusher.

Issue:
Advice:
Remove the ice cube container and rotate the screw conveyor by hand. Loosen any jammed chunks of ice with a wooden chopstick.

Ice cubes are watery.

Issue:
Ice cubes have melted power failure orthe freezer compartment door was notclosed properly.
Advice:
Remove the ice cube maker, empty and rub dry.

Water dispenser is not functioning.

Issue:
Tap turned off.Water supply is interrupted. Water pressure too low.
Advice:
Turn on tap. Inform plumber.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

...

Temperature differs greatly from the set value.

Issue:
Advice:
In some cases it is adequate to switch off the appliance for 5 minutes. If the temperature is too high wait a few hours and check whether the temperature has approached the set value. If the temperature is too low check the temperature again the next day

Floor of the refrigerator compartment is wet.

Issue:
The condensation channels or drainage hole are blocked.
Advice:
Clean the condensation channels and the drainage hole.

The frozen food is frozen solid.

Issue:
Advice:
Loosen frozen food with a blunt object. Do not use a knife or pointed object.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Fridge Repairs in London.

The freezer compartment has a thick layer of frost.

Issue:
Advice:
Defrost the freezer compartment. Always ensure that the freezer compartment door is closed properly.

The refrigerating unit is switching on more frequently and for longer.

Issue:
Appliance opened frequently. The ventilation openings have been covered. Large quantities of fresh food are being frozen.
Advice:
Do not open the appliance unnecessarily. Remove obstacles. Do not exceed max. freezing capacity.

Appliance has no refrigeration capacity.

Issue:
Appliance has been switched off. Power failure. The fuse has been switched off. The mains plug has not been inserted properly.
Advice:
Press main On/Off switch. Check whether the power is on. Check the fuse.

Displays do not illuminate.

Issue:
Power failure; the fuse has been switched off; the mains plug has not been inserted properly.
Advice:
Connect mains plug. Check whether the power is on, check the fuses.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Fridge Repairs in London.

The freezer compartment has a thick layer of frost.

Issue:
Advice:
Defrost the freezer compartment. Always ensure that the freezer compartment door is closed properly.

The frozen food is frozen solid.

Issue:
Advice:
Loosen frozen food with a blunt object. Do not use a knife or pointed object.

Alarm

Warning signal sounds, “Alarm” display lights up. The freezer compartment is too warm! Frozen food is at risk!

Issue:
Appliance is open. Ventilation openings have been covered. Too much food was placed in the freezer compartment at once.
Advice:
To switch off the warning signal and the flashing display, press the Alarm button 4. Close the appliance. Ensure that there is adequate ventilation. Do not exceed max. freezing capacity.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Fridge Repairs in London.

Temperature differs greatly from the set value.

Issue:
Advice:
In some cases it is adequate to switch off the appliance for 5 minutes. If the temperature is too high wait a few hours and check whether the temperature has approached the set value. If the temperature is too low, check the temperature again the next day.

Temperature display lamp flashes.

Issue:
Appliance door opened frequently. A lot of food was placed in the freezer. The ventilation openings have been covered.
Advice:
Do not open the door unnecessarily. Remove obstacles.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Temperature differs greatly from the set value.

Issue:
Advice:
In some cases it is adequate to switch off the appliance for 5 minutes. If the temperature is too high, wait a few hours and check whether the temperature has approached the set value. If the temperature is too low, check the temperature again the next day.

Displays do not illuminate.

Issue:
Power failure; the fuse has been switched off; the mains plug has not been inserted properly.
Advice:
Check whether the power is on, the fuse must be switched on.

The refrigerating unit is switching on more frequently and for longer.

Issue:
The ventilation opening is covered.
Advice:
Remove obstacles.

Appliance is not cooling. Displays do not illuminate.

Issue:
Power failure. The fuse has tripped. The mains plug has not been inserted properly.
Advice:
Press main switch. Check whether the power is on, check the fuses.

Appliance is not cooling, temperature display lamps and interior light are lit.

Issue:
Showroom mode is switched on.
Advice:
Hold down Alarm button, for 10 seconds until an acknowledgement signal sounds. After a short time check whether your appliance is cooling.

The interior light is not functioning.

Issue:
The LED light is defective. Door was open too long. Light switches off after approx. 10 min.
Advice:
See chapter Light (LED)" section. When the door is closed and opened, the light is on again.

Temperature display lights are flashing.

Issue:
Appliance door opened frequently. A lot of food was placed in the freezer.
Advice:
Do not open the door unnecessarily. Switch on super freeze before inserting the food.

Warning signal sounds and the temperature display lamp is flashing.

Issue:
Fault the freezer compartment is too warm!
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Freezer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Bosch Bosch Logixx Washing machines Error codes

These error code explanations can help you diagnose a problem with your Bosch Bosch Logixx Washing machines.

Bosch Logixx Washing Machine Fault Codes

Bosch Logixx WAS Series Washing Machine Error Codes

F16

Door lock error

Issue:
  • Door not detected closed
  • Check door is closed
  • Check door catch and latch
  • Check door lock wiring
  • Check door lock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F17

Inlet valve error detected

Issue:
  • Check water supply to the washing machine is on
  • Check fill hose is not kinked
  • Check inlet valve filter
  • Check water inlet valve
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F18

Drain error detected

Issue:
  • Check drain pump filter
  • Check drain pump for blockage or restriction
  • Check outlet hose for blockage or obstruction
  • Check drain pump operation
  • Check drain pump wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F23

Antiflood device in base has been activated

Issue:
  • Check for leak
  • Check float switch in washing machine base
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F34

Door lock error

Issue:
  • Door not detected closed
  • Check door is closed
  • Check door catch and latch
  • Check door lock wiring
  • Check door lock
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F42

Motor fault

Issue:
  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F43

Motor fault

Issue:
  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

F44

Motor fault

Issue:
  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Arrange a visit from a Washing machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Bosch Bosch Tumble dryer Error codes

These error code explanations can help you diagnose a problem with your Bosch Bosch Tumble dryer.

E:01, E:11 or E:12

Overheating due to clogged exhaust air path

Issue:
Clean lint from the lint screen. Clear any clogs from the flexible exhaust hose behind the dryer and straighten out any kinks. Replace the flexible exhaust hose if damaged. Clear the vent duct system to the outside of your home. Check that the exhaust vent damper outside your home opens properly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Tumble Dryer Repairs in London.

E:03 or E:13

Maximum drying time exceeded

Issue:
The maximum drying time is 4 hours. Reduce the load size if the dryer is too full to dry. If the dryer isn’t getting hot enough to dry clothing, unplug the dryer and check the heating element or gas burner components. Replace any defective heating components.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Tumble Dryer Repairs in London.

E:17

Lint screen temperature sensor error

Issue:
Unplug the dryer and reconnect the wire harness on the lint screen temperature sensor if loose. Replace the wire harness if damaged. If the wire harness connections are okay, replace the lint screen temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Tumble Dryer Repairs in London.

E:18

Heater temperature sensor error

Issue:
Unplug the dryer and check the wire harness connections on the heater temperature sensor. Reconnect the wire harness if loose. Replace the wire harness if damaged. If the wire harness connections are okay, replace the heater temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Tumble Dryer Repairs in London.

E:20 through E:26

Defective control module

Issue:
Unplug the dryer for 3 minutes to reset the control module. If the code returns when power is restored, replace the control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Tumble Dryer Repairs in London.

Arrange a visit from a Tumble dryer engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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