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North London Appliances

North London Appliances

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0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Hotpoint Fridge Error codes

These error code explanations can help you diagnose a problem with your Hotpoint Fridge.

E1

Refrigerator sensor fault

Issue:
Refrigerator sensor fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E2

Freezer sensor fault

Issue:
The compartment temperature in my Freezer is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E3

Defrost sensor fault

Issue:
The compartment temperature in my Fridge is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E4

Fridge defrost sensor fault

Issue:
The compartment temperature in my fridge is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E5

Freezer defrost sensor fault

Issue:
The compartment temperature in my freezer is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E6

Main control-board and display board fault

Issue:
The display or controls on my appliance are not operating correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E7

Environmental temperature sensor fault

Issue:
A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E8

Environmental temperature sensor fault

Issue:
A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

E9

Freezer high temperature alarm

Issue:
The freezer door may have been left open which has resulted in the food in freezer defrosting.
Advice:
Please check to see if your door is closed properly. If the fault still remains then we recommend you call our customer service centre to book a Hotpoint engineer on 0208 226 3633

E0

Ice maker fault (if fitted)

Issue:
The ice maker in my appliance is not working correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

EE

Ice maker circuit fault (if fitted)

Issue:
The ice maker in my appliance is not working correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Hotpoint Fridge freezers Error codes

These error code explanations can help you diagnose a problem with your Hotpoint Fridge freezers.

E1

Refrigerator sensor fault

Issue:
Refrigerator sensor fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E2

Freezer sensor fault

Issue:
The compartment temperature in my Freezer is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E3

Defrost sensor fault

Issue:
The compartment temperature in my Fridge is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E4

Fridge defrost sensor fault

Issue:
The compartment temperature in my fridge is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E5

Freezer defrost sensor fault

Issue:
The compartment temperature in my freezer is incorrect.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E6

Main control-board and display board fault

Issue:
The display or controls on my appliance are not operating correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E7

Environmental temperature sensor fault

Issue:
A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E8

Environmental temperature sensor fault

Issue:
A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

E9

Freezer high temperature alarm

Issue:
The freezer door may have been left open which has resulted in the food in freezer defrosting.
Advice:
Please check to see if your door is closed properly. If the fault still remains then we recommend you call our customer service centre to book a Hotpoint engineer on 0208 226 3633

E0

Ice maker fault (if fitted)

Issue:
The ice maker in my appliance is not working correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

EE

Ice maker circuit fault (if fitted)

Issue:
The ice maker in my appliance is not working correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Fridge Freezer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Hotpoint Dishwasher Error codes

These error code explanations can help you diagnose a problem with your Hotpoint Dishwasher.

F01

Anti-flooding overflow

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: OFF
  • LED 3: OFF
  • LED 4: OFF
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F02

Water fill solenoid valve failure

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: OFF
  • LED 2: ON
  • LED 3: OFF
  • LED 4: OFF
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F03

Water drain failure/ timeout

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: ON
  • LED 3: OFF
  • LED 4: OFF
Advice:
We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault still remains then we recommend you call our customer service centre to book a Hotpoint engineer on 0208 226 3633

F04

Thermostat fault

Issue:
The LED lights on your dishwasher are displaying in the following sequence.
  • LED 1: OFF
  • LED 2: OFF
  • LED 3: ON
  • LED 4: OFF
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F06

Water fill timeout

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: OFF
  • LED 2: ON
  • LED 3: ON
  • LED 4: OFF
Advice:
Please check that the water supply is present and of sufficient pressure, also that the tap is fully on and that the fill hose is not restricted. If the fault still remains then we recommend you call our customer service centre to book a Hotpoint engineer on 0208 226 3633

F07

Water turbine damaged

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: ON
  • LED 3: ON
  • LED 4: OFF
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F08

Temperature timeout fault

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: OFF
  • LED 2: OFF
  • LED 3: OFF
  • LED 4: ON
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F09

Software error

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: OFF
  • LED 3: OFF
  • LED 4: ON
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F10

Heating element fault

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: OFF
  • LED 2: ON
  • LED 3: OFF
  • LED 4: ON
Advice:
Please check to see if your door is closed properly. If the fault still remains then we recommend you call our customer service centre to book a Hotpoint engineer on 0208 226 3633

F11

Wash pump failure

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: ON
  • LED 3: OFF
  • LED 4: ON
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F12

Main board & Display communication error

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: OFF
  • LED 2: OFF
  • LED 3: ON
  • LED 4: ON
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F13

Main board fault

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: OFF
  • LED 3: ON
  • LED 4: ON
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

F15

Virtual sensor error

Issue:
The LED lights on your dishwasher are displaying in the following sequence
  • LED 1: ON
  • LED 2: ON
  • LED 3: ON
  • LED 4: ON
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Dishwasher Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

F01

Electronic circuit board fault

Issue:
Washer dryer is not operating – some or all functions are not selectable.
Advice:
We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F02

Motor circuit fault

Issue:
Intermittent or no drum rotation during wash cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F03

Temperature sensing fault

Issue:
Washer dryer not heating on wash or dry settings.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F05

Waste pipe blockage or pump issue

Issue:
Washer dryer door will not open / the door can be opened but water remains inside the drum.
Advice:
Please check for blockages in your pump filter (if applicable to model – please see user handbook) Also check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F06

Door lock fault

Issue:
Washer dryer door cannot be opened or closed / when the door is closed the machine the programme will not start.
Advice:
Please check for any obstructions in the door lock if door won’t close.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F07

Electronic circuit board fault / heating circuit fault

Issue:
During a wash cycle the programme pauses part way through / the machine is not heating and the pump runs continuously.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F08

Heater fault

Issue:
During a wash cycle the programme pauses part way through.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F09

Software fault

Issue:
Washer dryer is not operating multiple flashing lights and/or display. Unable to select a programme.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F11

Pump circuit fault

Issue:
Water remains in washer dryer / not pumping out.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F12

Electronic control fault

Issue:
Washer dryer is not operating (turning on).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F13

Dryer temperature sensing fault (washer dryers only)

Issue:
Washer dryer is not drying clothes.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F15

Heater control fault (washing machines and washer dryers)

Issue:
Washer dryer is not heating water or pauses during a cycle programme / not drying – pauses during drying cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F16

Drum lock position sensor fault (top loading machines only)

Issue:
Washer dryer drum is stopping in the wrong position or is not locked in the correct position.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

F18

Internal data error

Issue:
Some or all display or functions do not work on my washer dryer.
Advice:
Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F19

Fan motor or heating fault (washer dryers only)

Issue:
Washer dryer is not drying / stops during drying cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

F01

Motor circuit fault

Issue:
...
Advice:
We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F02

Motor fault – open or short circuit

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London.

F03

Front thermostat fault

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London.

F04

Rear thermostat fault

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London.

F08

Heater – open or closed circuit fault

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London.

F09

Controller set-up file error

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London.

F12

Control module communication error

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London.

F13

Air Duct thermostat overheating

Issue:
...
Advice:
Please check the machine’s filter is clean and the air flow for blockages. Lastly check the machines plinth and air vents are not restricted or blocked.
If the fault does not clear, please arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F14

Rear thermostat over heating

Issue:
...
Advice:
Please check the machine’s filter is clean and the air flow for any blockages. Lastly, check the machines Plinth and air vents are not restricted or blocked. If you have a vent hose then please check for any blockage/damage or restriction.
If the fault does not clear, please arrange an engineer visit. We offer fixed price Hotpoint Tumble Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Hotpoint Washing machines Error codes

These error code explanations can help you diagnose a problem with your Hotpoint Washing machines.

F01

Electronic circuit board fault

Issue:
Washing machine is not operating – some or all functions are not selectable.
Advice:
We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again. If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F02

Motor circuit fault

Issue:
Intermittent or no drum rotation during wash cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F03

Temperature sensing fault

Issue:
Washing machine not heating on wash or dry settings.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F05

Waste pipe blockage or pump issue

Issue:
Washing machine door will not open / the door can be opened but water remains inside the drum.
Advice:
Please check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F06

Door lock fault

Issue:
Washing machine door cannot be opened or closed / when the door is closed the machine the programme will not start.
Advice:
If your washing machine door will not close, please check for any obstructions in the door lock.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F07

Electronic circuit board fault / heating circuit fault

Issue:
During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F08

Heater fault

Issue:
During a wash cycle the programme pauses part way through.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F09

Software fault

Issue:
Washing machine isn’t operating multiple flashing lights and/or display. Unable to select a programme.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F11

Pump circuit fault

Issue:
Water remains in washing machine / not pumping out.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F12

Electronic control fault

Issue:
Washing machine is not operating (turning on).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F13

Dryer temperature sensing fault (washer dryers only)

Issue:
Washer dryer is not drying clothes.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F15

Heater control fault (washing machines and washer dryers)

Issue:
Washing machine is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F16

Drum lock position sensor fault (top loading machines only)

Issue:
Washing machine drum is stopping in the wrong position or is not locked in the correct position.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

F18

Internal data error

Issue:
Some or all display / functions do not work on my washing machine.
Advice:
Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.
If the fault still remains then, please arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

F19

Fan motor or heating fault (washer dryers only)

Issue:
Washing machine is not drying / stops during drying cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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