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Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Dryer IQ-Touch Model Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Dryer IQ-Touch Model.

E31

Moisture sensor frequency too high

Issue:
Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged. If the wire harness is intact, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E32

Moisture sensor frequency too low

Issue:
Clean the moisture sensor bars using rubbing alcohol. A coating on the moisture sensor bars could be preventing them from detecting moisture. If the error code continues after cleaning the bars, unplug the dryer and check the moisture sensor wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the bars are clean and the wire harness is okay, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E42

Door sensing error

Issue:
Unplug the dryer and check the door switch wire harness connections.
Advice:
Reconnect any loose wires or replace the wire harness if damaged. Test the door switch operation using a multimeter. Replace the door switch if defective. If the door switch and wiring are okay, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E51

Motor relay failure

Issue:
Unplug the dryer and check the motor wire harness for damage.
Advice:
Replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E52

Motor stopped or not starting

Issue:
Overloading can overheat the drive motor, causing a tripped thermal protector.
Advice:
Reduce the load and allow the motor to cool off for 30 minutes before restarting the dryer. If the dryer won't restart, remove the load from the dryer and see if the drum turns freely by hand. If not, unplug the dryer and examine the drive system. Replace any damaged drive components. Check the motor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the drive system and wire harness are okay, then you may need to replace the drive motor.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E53

Motor centrifugal switch failure

Issue:
The motor centrifugal switch is part of the drive motor assembly.
Advice:
Unplug the dryer and check the motor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the drive motor. If the problem continues, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E54

Motor sensing failure

Issue:
The electronic control board detects an internal problem with its drive motor relay circuit. Unplug the dryer and replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E61

Heater relay failure

Issue:
Unplug the dryer and check the wire harness between the electronic control board and the heating element.
Advice:
Replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E63

Heating element shorted to ground

Issue:
Unplug the dryer. Inspect the heating element for damage.
Advice:
Replace the heating element if broken. If you see no visible damage to the heating element, test it for a short to the metal cabinet using a multimeter. If you detect a short, replace the heating element.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E64

Open heating element circuit

Issue:
Unplug the dryer and check the wire harness connections between the electronic control board and the heating element.
Advice:
Reconnect any loose wires and replace the wire harness if damaged. Inspect the heating element for damage and replace the element if broken. If you see no visible damage to the heating element, test it for continuity using a multimeter. If the heating element is electrically open, replace it.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E65

High limit thermostat tripped open too many times (Electric dryer)

Issue:
Check the exhaust vent system for a restriction or blockage.
Advice:
Make sure that you don't have a kink in the flexible exhaust vent hose. If the exhaust vent system is clear, replace the high limit thermostat. If the problem continues, have a service technician examine the dryer and determine the cause of overheating.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E66

Thermal limiter tripped

Issue:
Unplug the dryer and check the thermal limiter for continuity using a multimeter. .
Advice:
Replace the thermal limiter if it's electrically open. Check the exhaust vent system for clog or restriction because that's what may have caused the thermal limiter to trip. Clear any clog or restriction in the exhaust vent system.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E67

Heating sensor failure

Issue:
The electronic control board detects an internal problem with its heater relay circuit. Unplug the dryer and replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E71 or E72

Outlet thermistor failure

Issue:
Unplug the dryer and check the outlet thermistor (temperature sensor) wire harness connections.
Advice:
Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the resistance of the outlet thermistor using a multimeter. You should measure around 5,000 ohms of resistance at room temperature of 70 degrees. Replace the outlet thermistor if resistance is off.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E73

Inlet thermistor failure

Issue:
Unplug the dryer and check the inlet thermistor (temperature sensor) wire harness connections.
Advice:
Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness is okay, check the resistance of the inlet thermistor using a multimeter. You should measure around 50,000 ohms of resistance at room temperature of 70 degrees. Replace the inlet thermistor if resistance is off.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E74

Drive motor relay failure

Issue:
Unplug the dryer and check the drive motor wire harness.
Advice:
Reconnect any loose wires. Replace the drive motor wire harness if damaged. If the wire harness is okay, replace the electronic control board because the motor relay on the electronic control board is defective.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E91

Communication error

Issue:
Unplug the dryer. Check the wire harness connections between the user interface control and the electronic control board. If the wiring and connections are okay, replace the user interface control. If the problem continues, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E92

User interface control and electronic control board mismatch

Issue:
This code appears when you replace the user interface control or electronic control board using the wrong part.
Advice:
Use your dryer model number to check the part number for the replacement part. Unplug the dryer and install the correct part for your model.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E93

Machine configuration error

Issue:
Unplug the dryer and check the wire harness connections between the user interface control and the electronic control board.
Advice:
Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay and you just replaced the user interface control or electronic control board, then you could have used the wrong part. Use your dryer model number to check the part number for the replacement part. Install the correct part for your model.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E94

Cycle configuration error

Issue:
The electronic control board is defective. Unplug the dryer and replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E97

Program mismatch

Issue:
The electronic control board is defective. Unplug the dryer and replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EA1

Incoming power frequency out of limits

Issue:
Unplug the dryer and have your local electrical power service provider check the power supply frequency.
Advice:
If it's normal and the code doesn't clear, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EA2

Incoming line voltage is above 130 volts AC

Issue:
Unplug the dryer and check the electrical outlet voltage with a multimeter. If the voltage is high, have an electrician repair it. If the voltage is normal, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EA3

Incoming line voltage is below 90 volts AC

Issue:
Unplug the dryer and check the electrical outlet voltage with a multimeter. If the voltage is low, have an electrician repair it. If the voltage is normal, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EA4

Improper wiring on the terminal block

Issue:
Unplug the dryer and connect the power cord wires correctly on the dryer terminal block.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EA5

Electronic control board defective

Issue:
Unplug the dryer and replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EF1

Blocked exhaust vent

Issue:
Check the exhaust vent system for a blockage or restriction.
Advice:
Clear any clog or restriction in the exhaust vent system to the outside of your home. If the exhaust vent system is clear, unplug the dryer and measure the resistance of the inlet and outlet thermistors with a multimeter. The outlet thermistor should measure between around 5000 ohms at room temperature of 70 degrees. The inlet thermistor should measure around 50,000 ohms at room temperature of 70 degrees. Replace any defective thermistors.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EF3

Maximum dry time has expired

Issue:
The electronic control board detected the clothes have not dried in the maximum amount of dry time.
Advice:
Check the exhaust vent system for blockages. Clear any restrictions in the exhaust vent system. Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EF8

Stuck key on the user interface control

Issue:
Push on all the buttons to try to free the stuck key. If you can't free the stuck key, replace the user interface control.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

Arrange a visit from a Dryer engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Whirlpool Washing Machine Duet Alpha Model Error Codes

These error code explanations can help you diagnose a problem with your Whirlpool Washing Machine Duet Alpha Model.

North London Appliances Repair forums

We add more information as we learn so if you can't find what you need please ask in the Repair forums.

SUDS

Excessive suds

Issue:
If you see excessive suds in the washer, start using the right amount of high-efficiency (HE) detergent.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F0E1

Load detected during the washer cleaning cycle

Issue:
Remove clothes from the washer. The washer must be empty when running a washer cleaning cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F1E1

Main control board failure

Issue:
Try to reset the control board by unplugging the washer for 5 minutes and then restoring power. If the F1E1 code returns after restoring power, replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F1E2

Motor control board error

Issue:
Unplug the washer. Check the wire harness connections on the motor control board. Make sure the drive motor connections are secure. If the wiring connections are okay, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F2E3

Main control board mismatch or main control board failure

Issue:
The code appears when you install the wrong main control board. Order and install the correct main control board for your washer. If the code appears when you're not replacing the main control board, then the main control board failed. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F3E1

Water level pressure switch failure

Issue:
Unplug the washer. Check the wiring between the water level pressure switch and the main control board. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F3E2

Temperature sensor failure

Issue:
Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is okay, replace the temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F4E0

Water heater failure

Issue:
Unplug the washer and check the wiring going to the water-heating element. If the wiring is okay, replace the heating element.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F5E1

Door switch failure

Issue:
This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F5E1

Door switch failure

Issue:
This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F5E2

Door lock failure

Issue:
The door can't lock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Clear any debris out of the door lock assembly. Replace the door/lock switch if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F5E3

Door unlock error

Issue:
The washer won't unlock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Replace the door/lock switch if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F6E1

Communication error between the main control board and motor control board

Issue:
Unplug the washer and check the wire harness connections between the main control board and the motor control board. Reconnect any loose wires. Replace the wire harness if damaged. Replace the motor control board if defective. If the problem persists, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F6E2 or F6E3

Communication error between the main control board and the user interface control

Issue:
Unplug the washer and check the wire harness connections between the main control board and the user interface control. Reconnect any loose wires. Replace the wire harness if damaged. Replace the user interface control if defective. Replace the main control board if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F7E1

Motor tachometer failure

Issue:
Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. Reconnect any loose wires. Replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, resolve any friction issues in the drive system such as an obstruction caught between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem persists, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F7E2

Motor or motor control board overheated

Issue:
Overloading the washer can cause this code to appear. Remove some clothes if you overloaded the washer. Friction in the drive system also overheats the motor or the motor control board. Remove any obstructions between the spin basket and the tub. Replace the tub bearing if it's worn or locked up. Replace the drive motor or motor control board if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F8E0

Steam valve failure

Issue:
Check the water supply hoses for kinks. Check for a restricted screen in the water valves. Replace the steam valve if defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F8E1

No water detected

Issue:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F8E2

Dispenser failure

Issue:
The dispenser can't move into position. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged dispenser parts.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F8E3

Overflow condition

Issue:
Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper shut-off of water flow. If the water valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F8E4

Low water flow

Issue:
The flow meter detects a long fill time. Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it. If water flows normally, replace the flow meter.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F9E1

Long drain

Issue:
Remove excess suds; the washer can't drain excessively sudsy water. Check your house drain system for a clog. Check the drain hose for kinks or clogs. Replace the drain pump if defective. If the washer drains properly, replace the water level pressure switch because it isn't accurately detecting the water level.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Whirlpool Washing Machine Error Codes

These error code explanations can help you diagnose a problem with your Whirlpool Washing Machine.

North London Appliances Repair forums

We add more information as we learn so if you can't find what you need please ask in the Repair forums.

A09 or F01

No water detected

Issue:
Make sure both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

A10 or F03

Long drain

Issue:
Remove excess suds; the washer can't drain excessively sudsy water. Check your house drain system for a clog. Check the drain hose for kinks or clogs. Replace the drain pump if defective. If the washer drains properly, replace the water level pressure switch because it isn't accurately detecting the water level.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F02

Overflow condition

Issue:
Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper water shut-off. If the water valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F05

Temperature sensor failure

Issue:
Unplug the washer and check the wire harness between the water temperature sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F06

Motor tachometer failure

Issue:
Unplug the washer and check the wire harness connections between the motor control board and the drive motor. Check the wire harness connections between the motor control board and the main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, remove any obstruction between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem continues, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F07

Motor can't reach correct speed

Issue:
Unplug the washer and check the wire harness connections between the motor control board and the drive motor. Check the wire harness connections between the motor control board and the main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, replace the drive motor. If the problem continues, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F13

Door lock failure

Issue:
Unplug the washer and clear any debris out of the catch on the door lock assembly. Replace the door lock assembly if damaged. If the assembly isn't damaged, check the wire harness connections between the door lock assembly and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F14

Main electronic control board EEPROM error

Issue:
The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main electronic control board is corrupted. Unplug the washer for 5 minutes, restore power and see if the code clears. If not, the replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F21

Communication error between the main electronic control board and the motor control board

Issue:
Unplug the washer and check the wire harness connections on the main electronic control board, motor control board and drive motor. Reconnect any loose wires and replace any damaged wire harnesses. If there are no wire connection problems, replace the motor control board. If the problem continues, replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F22

Load detected during the washer cleaning cycle

Issue:
Remove clothes from the washer. The washer must be empty when running a washer cleaning cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F23

Water level pressure switch failure

Issue:
Unplug the washer. Check the wire harness between the water level pressure switch and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F24

Overflow condition

Issue:
Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper water shut-off. If the water inlet valve assembly allows water flow with the washer unplugged, replace the water inlet valve assembly because it's defective. If the washer is empty when this error code appears, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F26

Drain pump drive system error

Issue:
Unplug the washer. Check the wire harness connections between the drain pump and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the main electronic control board because it detects an internal error in the electronic circuit that controls the drain pump.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F27 or F28

Motor control board error

Issue:
Unplug the washer. Check the wire harness connections on the motor control board, drive motor and main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. Replace the motor control board if you don’t find any wiring problems.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F29

Door switch failure

Issue:
This code appears if the main electronic control board does not detect the door opening after 3 consecutive loads, indicating that the door switch may have failed. If you've started a cycle several times without opening the door, open the door to clear this code. The code also displays when the door switch is open with the door locked. Unplug the washer and check the wire harness connections between the door switch and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the door switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F30

Door lock or door switch failure

Issue:
The control detects that the door switch is open with the door locked. Push the door in and check to make sure it's completely closed. If the door is closing completely and the error occurs, replace the door switch. If the problem continues, replace the door lock assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

Fod

Excessive suds

Issue:
If you see excessive suds in the washer, you’re likely using too much high-efficiency (HE) detergent. Remove the wet clothes from the washer and add 1 tablespoon of vegetable oil to the tub to dissipate the excessive suds. Restart the washer on a normal cycle without adding any additional detergent. After the cycle ends, run the clean washer cycle with bleach added to rinse out suds residue from the washer tub. Reduce the amount of high-efficiency (HE) detergent that you use to avoid excessive suds.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Whirlpool High-Efficiency Washing Machine Error Codes

These error code explanations can help you diagnose a problem with your Whirlpool High-Efficiency Washing Machine (HE).

North London Appliances Repair forums

We add more information as we learn so if you can't find what you need please ask in the Repair forums.

F/H

Not filling

Issue:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/02

Takes a long time to drain

Issue:
Remove excess suds; the washer can't drain excessively sudsy water. Unplug the washer and check the large item filter in the drain pump for a clog. If the drain pump is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/05

Water temperature sensor

Issue:
Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is sound, replace the temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/06

Motor tachometer

Issue:
Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. If the wiring connections are okay, the the drive motor or the motor control board might have failed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/09

Overflow

Issue:
The drain pump runs constantly in an effort to drain the water. Unplug the washer and, if the washer is overfilled, check the water inlet valve assembly for proper shut-off of water flow. If the water inlet valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water-level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/10

Motor control board overheated

Issue:
Unplug the washer and check the wiring connections on the motor control board. Check the drive system for problems. If the wiring and the drive system are sound, the motor control board usually needs to be replaced.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/11

Serial communication error between main electronic ontrol board and motor control board

Issue:
Check the connections on the main control board, motor control board and drive motor. If there are no connection problems, the motor control board and/or the main control board usually need to be replaced.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/13

Dispenser circuit error

Issue:
The dispenser can't move into position. You usually hear the dispenser system shifting constantly before this code is displayed. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged parts.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/14

Main control board EEPROM error

Issue:
The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main electronic control board is corrupted. Unplug the washer for 5 minutes, restore power and see if the code clears. If not, the replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/15

Motor control board error

Issue:
Unplug the washer. Check the wire harness connections on the motor control board. Make sure that the drive motor connections are secure. If there's no wiring connection problem, the motor control board usually needs to be replaced.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

Sud

Exessive suds

Issue:
If you see excessive suds in the washer, start using the right amount of high-efficiency (HE) detergent.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/dL

Door lock error

Issue:
The door can't lock. Check the door lock assembly for damage or a loose wiring connection. If there are no problems, you usually need to replace the door lock assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

F/dU

Door unlock error

Issue:
The washer won't unlock. Check the door lock assembly for damage or a loose wiring connection. If there are no problems, you usually need to replace the door lock assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Samsung Washing Machine Wi-Fi Model Error Codes

These error code explanations can help you diagnose a problem with your Samsung Washing Machine Wi-Fi Model.

1E

Water level sensor failure

Issue:
Unplug the washer. Check the wire harness connections between the water level sensor and the display control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the water level sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

3E

No signal from the drive motor tachometer

Issue:
Unplug the washer. Check the wire harness connections between the drive motor and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the motor tachometer. If the problem continues, replace the drive motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

4E

Water fill problem

Issue:
The washer fills for 40 minutes or the water level doesn't change after 6 minutes. Make sure the water supply faucets behind the washer are fully open. Check the water fill lines for kinks or freezing in the winter. Check the water inlet valves. If the valves don't open when activated, replace the water inlet valve assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

4E2

Hot and cold water connections are reversed

Issue:
Connect the hot and cold water fill hoses correctly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

5E

Will not drain

Issue:
The washer failed to drain within 15 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump. If the drain pump doesn't drain the water when activated, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

9E1 or 9E2

Power supply voltage is too low

Issue:
Check the power cord for loose connections or damage. Replace the power cord if damaged. Unplug the washer and check the electrical outlet voltage supply with a multimeter. If you measure less than 100 volts, have an electrician repair the outlet. If outlet voltage is okay, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

AE

Communication error between the main control board and the display control board

Issue:
Unplug the washer and check the wire harness connections between the main control board and the display control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the main control board, If the problem continues, replace the display control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

AE4

Communication error between the main control board and the Wi-Fi module

Issue:
Unplug the washer and check the wire harness connections between the Wi-Fi module and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the Wi-Fi module. If the problem continues, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

AE5

Communication error between the main control board and the display module

Issue:
Unplug the washer and check the wire harness connections between the display module and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the display module. If the problem continues, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

AE6

Communication error between the main control board and the motor inverter board

Issue:
Unplug the washer and check the wire harness connections between the motor inverter board and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the motor inverter board. If the problem continues, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

bE2

Stuck button

Issue:
A button on the control panel is stuck. Try to free the stuck button. Press down directly on top of all keys on the control panel. If that doesn't free the stuck key, press down slightly off-center on all keys. If you can't free the button, replace the display control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

dE or dE1

Door lock failure

Issue:
Unplug the washer and check the wiring harness connections between the door lock assembly and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the door lock assembly. If the problem continues, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

HE or HE1

Heating element failure

Issue:
Unplug the washer and check the wire harness connections between the heating element and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, measure the resistance with a multimeter. You should measure about 16 ohms of resistance through the heating element. Replace the heating element if you measure infinite resistance because that means that the element is broken.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

LE

Leakage error

Issue:
The control detects a water leak. Unplug the washer and check the tub and all connected components for leaks. Replace any leaking components.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

OE

Water overflow

Issue:
If the washer is overfilled, unplug it to see if it continues to fill while unplugged. If it does, replace the water inlet valve assembly because the inlet water valves aren't shutting off water flow. If the washer isn’t overfilled, replace the water level sensor because it isn't accurately detecting water level.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

tE1

Temperature is too high or low

Issue:
Unplug the washer and check the wire harness connections between the temperature sensor and the display control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

UE

Unbalanced load

Issue:
An unbalanced load is detected during the final spin. The basket won't spin over 150 rpm when this code is displayed. Cancel the cycle or let it end. Adjust the load and see if the washer spins properly. If not, inspect the suspension system in the cabinet and replace any defective parts.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

SUd

Excessive suds

Issue:
Excessive suds is detected during the cycle. Use the right amount of high-efficiency (HE) detergent.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Maytag Washing Machine MAH9700 Model Error Codes

These error code explanations can help you diagnose a problem with your Maytag Washing Machine MAH9700 Model.

dc

Unbalanced load

Issue:
Redistribute the load in the washer and run the spin cycle again. If the load still won’t spin, empty the tub and run the spin cycle again. If the washer still won’t spin, check the drive system and suspension components for damage. Replace any defective components.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

E2

Stuck key on the control panel

Issue:
Check for a stuck key on the control panel. If the key can’t be freed up, replace the control panel.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

FL

Door failed to lock

Issue:
Unplug the washer and check the door lock assembly for damage. Check the wire harness connections on the door lock assembly. If the door lock assembly is damaged, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

LE

Water level sensor defective

Issue:
Unplug the washer and check the wire harness connections on the water level sensor and the electronic control board. Check the air hose connection on the water level sensor. If the wire and hose connections are okay, replace the water level sensor. If the problem persists, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

LO

Door failed to unlock

Issue:
Unplug the washer and check the door lock assembly for damage. If the door lock assembly is damaged, replace it. Check the wire harness connections on the door lock assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

nd

Water isn’t draining before the spin cycle begins

Issue:
Remove any clog from the house drain for the washer. Remove any clogs or kinks from the washer drain hose. Unplug the washer and check the drain pump, and then replace the drain pump if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

nF

Washer fills continuously for more than 12 minutes

Issue:
Open the water supply valves for the washer fully. Check the water supply pressure and flow through the fill hoses; if the pressure and flow are adequate but the water trickles in during the fill, replace the water inlet valve assembly. Check the drain hose configuration according to the installation guidelines. An improperly installed drain hose can siphon the fill water.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

od

Door hasn’t been opened after 2 complete wash cycles

Issue:
If the washer door hasn’t been opened after 2 wash cycles, open and close the door to clear the code. If the door was opened, unplug the washer and check the wire harness connections on the door lock assembly and the electronic control board. If the wiring connections are okay, replace the door lock assembly. If the problem persists, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

OE

Water level overflow error

Issue:
The water level sensor detects that water level is above the overflow level. If the washer is overfilled, a water inlet valve might be stuck open. Replace the water inlet valve assembly if defective. If the washer isn’t overfilling, replace the water level sensor. If the problem persists, replace the electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Maytag Washing Machine Compact Model Error Codes

These error code explanations can help you diagnose a problem with your Maytag Washing Machine Compact.

A09 or F01

No water detected

Issue:
Make sure both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

A10 or F03

Long drain

Issue:
Remove excess suds; the washer can't drain excessively sudsy water. Check your house drain system for a clog. Check the drain hose for kinks or clogs. Replace the drain pump if defective. If the washer drains properly, replace the water level pressure switch because it isn't accurately detecting the water level.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F02

Overflow condition

Issue:
Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper water shut-off. If the water valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F05

Temperature sensor failure

Issue:
Unplug the washer and check the wire harness between the water temperature sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F06

Motor tachometer failure

Issue:
Unplug the washer and check the wire harness connections between the motor control board and the drive motor. Check the wire harness connections between the motor control board and the main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, remove any obstruction between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem continues, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F07

Motor can't reach correct speed

Issue:
Unplug the washer and check the wire harness connections between the motor control board and the drive motor. Check the wire harness connections between the motor control board and the main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, replace the drive motor. If the problem continues, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F13

Door lock failure

Issue:
Unplug the washer and clear any debris out of the catch on the door lock assembly. Replace the door lock assembly if damaged. If the assembly isn't damaged, check the wire harness connections between the door lock assembly and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F14

Main electronic control board EEPROM error

Issue:
The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main electronic control board is corrupted. Unplug the washer for 5 minutes, restore power and see if the code clears. If not, the replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F21

Communication error between the main electronic control board and the motor control board

Issue:
Unplug the washer and check the wire harness connections on the main electronic control board, motor control board and drive motor. Reconnect any loose wires and replace any damaged wire harnesses. If there are no wire connection problems, replace the motor control board. If the problem continues, replace the main electronic control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F22

Load detected during the washer cleaning cycle

Issue:
Remove clothes from the washer. The washer must be empty when running a washer cleaning cycle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F23

Water level pressure switch failure

Issue:
Unplug the washer. Check the wire harness between the water level pressure switch and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F24

Overflow condition

Issue:
Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper water shut-off. If the water inlet valve assembly allows water flow with the washer unplugged, replace the water inlet valve assembly because it's defective. If the washer is empty when this error code appears, replace the water level pressure switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F26

Drain pump drive system error

Issue:
Unplug the washer. Check the wire harness connections between the drain pump and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the main electronic control board because it detects an internal error in the electronic circuit that controls the drain pump.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F27 or F28

Motor control board error

Issue:
Unplug the washer. Check the wire harness connections on the motor control board, drive motor and main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. Replace the motor control board if you don’t find any wiring problems.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F29

Door switch failure

Issue:
This code appears if the main electronic control board does not detect the door opening after 3 consecutive loads, indicating that the door switch may have failed. If you've started a cycle several times without opening the door, open the door to clear this code. The code also displays when the door switch is open with the door locked. Unplug the washer and check the wire harness connections between the door switch and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the door switch.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

F30

Door lock or door switch failure

Issue:
The control detects that the door switch is open with the door locked. Push the door in and check to make sure it's completely closed. If the door is closing completely and the error occurs, replace the door switch. If the problem continues, replace the door lock assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

Fod

Excessive suds

Issue:
If you see excessive suds in the washer, you’re likely using too much high-efficiency (HE) detergent. Remove the wet clothes from the washer and add 1 tablespoon of vegetable oil to the tub to dissipate the excessive suds. Restart the washer on a normal cycle without adding any additional detergent. After the cycle ends, run the clean washer cycle with bleach added to rinse out suds residue from the washer tub. Reduce the amount of high-efficiency (HE) detergent that you use to avoid excessive suds.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Maytag Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Haier Washer Front-Load Model Error Codes

These error code explanations can help you diagnose a problem with your Haier Washer Front-Load Model.

bLoC PunP

Water not draining

Issue:
Remove any clogs from the house drain for the washer. Remove any clogs or kinks from the washer drain hose. Unplug the washer and check the large-item filter in the drain pump for a clog. If the drain pump is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

no tAPS

Not filling

Issue:
Fully open both water supply valves behind the washer. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err7

Motor speed error

Issue:
Unplug the washer and reconnect any loose wires on the drive motor. Replace the wire harness if damaged. If the wire harness connections are okay, replace the drive motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Err8

Washer overfilled with water

Issue:
Unplug the washer. Replace the water inlet valve assembly if the washer continues to fill when unplugged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

ErLC or ErUL

Door lock failure

Issue:
Unplug the washer and reconnect any loose wire harness connections on the door lock assembly. Replace the wire harness if damaged. If the wire harness is okay, replace the door lock assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

EUAr

Communication failure between the display board and the power board

Issue:
Unplug the washer and reconnect any loose wire harness connections between the display board and the power board. Replace the wire harness if damaged. If the wire harness is okay, replace the display board. If the problem persists, replace the power board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Unb

Unbalanced load

Issue:
Redistribute the wash load and restart the washer.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

PF

Supply voltage is less than 93 volts AC

Issue:
Unplug the washer and replace the power cord if damaged. If the power cord is okay, have an electrician repair the power supply provided to the washer.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

CLrF

Too much suds

Issue:
The washer adds water and gently tumbles the clothes to remove excessive suds. Use the right amount of high efficiency (HE) detergent to avoid excessive suds.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Haier Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Fisher & Paykel Washing Machine AquaSmart Top-Load Model Error Codes

These error code explanations can help you diagnose a problem with your Fisher & Paykel Washing Machine AquaSmart Top-Load Model.

21, 26, 27, 49, 50 or 246

Water inlet valve failure

Issue:
Unplug the washer and reconnect any loose wires on the water inlet valve assembly. Replace the wire harness if damaged. If the wiring connections are okay, measure the resistance of the water inlet valves using a volt/ohm meter. If the resistance of each water inlet valve is not 61 ohms, replace the water inlet valve assembly.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

38 or 39

Water level pressure transducer air tube failure

Issue:
Unplug the washer and reconnect the water level pressure switch air tube. Replace the air tube if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

58 or 68

Water level pressure transducer failure

Issue:
The water level pressure transducer is incorporated into the motor control module. Unplug the washer and replace the motor control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

10, 41 or 237

Thermistor (water temperature sensor) failure

Issue:
Unplug the washer and reconnect any loose wires in the thermistor circuit. Replace the wire harness if damaged. Measure the thermistor resistance using a volt/ohm meter. Replace the thermistor if resistance is not 12.5K ohms at 68 degrees F.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

1, 57, 60, 107, 108, 112, 133, 220, 221, 222, 223, 224, 225, 226, 230, 232, 233, 236, 241, 243, 252 or 254

Motor control module failure

Issue:
Unplug the washer and replace the motor control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

45, 46, 103, 104, 105, 106 or 241

Display module failure

Issue:
Unplug the washer and replace the display module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

234, 235, 238, or 239

Lid lock is defective

Issue:
Unplug the washer and reconnect any loose wires on the lid lock assembly. Replace the wire harness if damaged. Measure the resistance of the lid lock using a volt/ohm meter. If the resistance isn't 63 ohms, replace the lid lock assembly. If the resistance is correct, replace the motor control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

40, 56, or 160

Spin basket is not engaging or disengaging from the clutch

Issue:
The spin basket must be able to rise and fall with the water level to engage and disengage from the clutch. Unplug the washer and pull out the spin basket. Remove any foreign objects between the spin basket and the tub that could be interfering with spin basket clutch engagement. Replace any damaged drive components.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

136 or 137

Motor not running

Issue:
Unplug the washer and rotate the spin basket. If the spin basket doesn’t rotate freely, remove any foreign objects between the spin basket and the tub. If the spin basket rotates freely, replace the drive motor because the motor is likely defective. If the problem persists, replace the motor control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

37, 114, 245, 247, 248, 249, 250 or 253

Water not draining

Issue:
Remove any clogs from the house drain for the washer. Remove any clogs or kinks from the washer drain hose. Unplug the washer and check the drain pump for a clog. If the drain pump is defective, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fisher & Paykel Washing Machine Repairs in London.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Bosch Washing Machine NEXXT Models Error Codes

These error code explanations can help you diagnose a problem with your Bosch Washing Machine NEXXT Models.

Er:01

Er:01 - Door is open

Issue:
Door is open. Faulty oor lock assembly.
Advice:
Unplug the washer and reconnect any loose wires on the door lock assembly wire harness. Replace the wire harness if damaged. If the wire connections are okay, replace the door lock assembly. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:02

Er:02 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:03

Er:03 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:03

Er:03 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:04

Er:04 - Door lock relay won't activate

Issue:
Door lock relay won't activate
Advice:
Unplug the washer for 3 minutes to reset the control module. If the code returns after you plug it back in, replace the control module. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:05

Er:05 - Water temperature sensor is defective

Issue:
Water temperature sensor is defective
Advice:
Unplug the washer and reconnect any loose wires on the water temperature sensor (also called the negative temperature coefficient, or NTC). Replace the wire harness if damaged. If the wire connections are okay, replace the water temperature sensor. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:06

Er:06 - Water temperature sensor is defective

Issue:
Water temperature sensor is defective
Advice:
Unplug the washer and reconnect any loose wires on the water temperature sensor (also called the negative temperature coefficient, or NTC). Replace the wire harness if damaged. If the wire connections are okay, replace the water temperature sensor. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:07

Er:07 - Unexpected heating

Issue:
Unexpected heating (water heats up without the control module activating the heater)
Advice:
Unplug the washer and check the heater for visible damage. A damaged heater could be shorting out to the metal cabinet, causing the element to heat constantly. Replace the heater if damaged. If the heater is okay, replace the control module because the relay that controls the heater is likely stuck in the On position. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:08

Er:08 - Heating time exceeded

Issue:
Heating time exceeded (heater doesn’t turn off)
Advice:
Unplug the washer and check the heater for visible damage. A damaged heater could be shorting out to the metal cabinet, causing the element to heat constantly. Replace the heater if damaged. If the heater is okay, replace the control module because the relay that controls the heater is likely stuck in the On position. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:09

Er:09 - No communication between control module and motor control module

Issue:
No communication between control module and motor control module
Advice:
Unplug the washer and reconnect any loose wires on the control module and the motor control module. If the connections are okay, replace the wire harness. If the problem persists, replace the motor control module. In some cases, the main control module also must be replaced. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:10

Er:10 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:11

Er:11 - Water fill time exceeded

Issue:
Water fill time exceeded
Advice:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:12

Er:12 - Water fill time exceeded

Issue:
Water fill time exceeded
Advice:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:13

Er:13 - Drain time exceeded

Issue:
Drain time exceeded
Advice:
Remove any clogs from the house drain for the washer. Remove any clogs or kinks from the washer drain hose. Unplug the washer and check the large-item filter in the drain pump for a clog. If the drain pump is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:14

Er:14 - Overfill level reached

Issue:
Overfill level reached
Advice:
If the washer is not overfilled, the water level pressure switch is likely defective and will need to be replaced. If the washer is overfilled, shut off the water supply faucets behind the washer. The drain pump runs continuously when this code is displayed and should pump out the water. Unplug the washer and open the water supply valves. If the washer fills when the electrical power is disconnected, replace the water inlet valve assembly. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:15

Er:15 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:16

Er:16 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:17

Er:17 - Aquastop error

Issue:
Aquastop error
Advice:
The Aquastop float switch in the base of the washer cabinet trips if water leaks into the base of the washer cabinet. Unplug the washer and check for water in the base of the cabinet. If water is present, repair the source of the leaking. If the base of the cabinet is dry, check for a foreign object stuck under the float switch. If the Aquastop float switch is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:18

Er:18 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:19

Er:19 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:20

- Spin cycle terminated

Issue:
Either the spin cycle ended because of a severely unbalanced load or communication was lost between the motor control module and the main control module. If the load was unbalanced, manually balance the load and remove some items to reduce the size of the load.
Advice:
If the washer still won't spin, unplug the washer and reconnect any loose wires on the control module and the motor control module. Replace the wire harness if damaged. If the wire harness connections are okay, replace the motor control module. If the problem persists, replace the control module. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:21

Er:21 - Excessive foam detected

Issue:
Advice:
Use the proper amount of high-efficiency (HE) detergent in the washer. Most loads need only 1 tablespoon of HE detergent due to the reduced water level in this front-load washer. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:22

Er:22 - Electrical power supply problem

Issue:
Electrical power supply problem
Advice:
Make sure the power cord for the washer is plugged in. If so, test the electrical outlet by plugging in a lamp or small appliance. If the electrical outlet doesn’t work, have an electrician repair the outlet. If the outlet works, unplug the washer and reconnect any loose wires on the control module. If the power cord or outlet plug is damaged, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:23

Er:23 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:24

Er:24 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:25

Er:25 - Door lock is blocked

Issue:
Advice:
The door lock coil overheated because of repeated attempts to lock or unlock the door. Check the door lock assembly for damage or a foreign object stuck in the locking mechanism. If the door lock assembly is damaged, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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