Monday - Friday: 09:00 - 18:00, Saturday: 09:00 - 17:00
  Thursday, 02 July 2020
  1 Replies
  1.2K Visits
0
Votes
Undo
  Subscribe
We just got brand new Gaggenau appliances and are getting an error code of E2101 which states,"You can only cook with Limited functionality. Temporarily disconnect he power supply for the cooktop and switch the cooktop back on afterwards. Contact customer service if the error occurs again."
I followed the fault prompt and shut off power- Half the cooktop isn't working and turning power off didn't help any. 1 day later- the other side went out too. Same error code, same result. turned power off, started back up and not working
Rate this post:
1 year ago
·
#3288
0
Votes
Undo
We have the exact same problem! Not a new job though. How did you resolve your issue? Any advice very welcome!
  • Page :
  • 1
There are no replies made for this post yet.
Submit Your Response
Upload files or images for this discussion by clicking on the upload button below.
Supported: gif,jpg,png,jpeg
· Insert · Remove
  Upload Files (Maximum 2MB)
Captcha
To protect the site from bots and unauthorized scripts, we require that you enter the captcha codes below before posting your question.

Ask a Question

Support is currently Online
Official support hours:
Monday To Friday
From 9:00AM To 6:00PM

My Account

Remember Me

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Latest Replies

RE: beeping noise from hoover next washing machine
6 months ago
Quoted from Guest on Thursday, 02 May 2019 my hoover next washing machine has started beeping during a wash. still washes still spins and finishes load I have solved my beeping. Like...
RE: I have an error code C11 C21 C32 on my bosch oven HB13B251B
6 months ago
So had the issue with my oven this morning, for my type I needed to change c 5 0 to c 5 2 . Press and hold the clock for about 4 seconds to get in the the c code area - press the clock to move bet...