Monday - Friday: 09:00 - 18:00, Saturday: 09:00 - 17:00

Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Bosch freezer

  • Product Types: Freezer

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Bosch freezer Error codes

These error code explanations can help you diagnose a problem with your Bosch freezer.

E...

Display indicates "E...".

Issue:
Electronics have detected a fault.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Freezer Repairs in London.

Displays do not illuminate.

Issue:
  • The mains plug has not been inserted properly.
  • The fuse has tripped.
  • The power has failed.
Advice:
  • Connect the mains plug.
  • Check the fuses.
  • Check whether the power is on.

Temperature differs greatly from the set value.

Issue:
Advice:
Switch off appliance for 5 minutes. If the temperature is too warm, check temperature again after a couple of hours. If the temperature is too cold, check temperature again on the following day.

A warning signal sounds and button alarm is lit

Issue:
  • Appliance door is open.
  • Ventilation openings have been covered.
  • Large quantities of fresh food were placed in the appliance.
Advice:
  • Press the alarm button.
  • Alarm is switched off.
  • Close the appliance door.
  • Clear ventilation openings.
  • Do not exceed max. freezing capacity.

Display flashes, warning signal sounds and button alarm is lit.

Issue:
  • Appliance door is open.
  • Ventilation openings have been covered.
  • Large quantities of fresh food were placed in the appliance.
Advice:
  • Press the alarm button.
  • Alarm is switched off.
  • Close the appliance door.
  • Clear ventilation openings.
  • Do not exceed max. freezing capacity.

Display flashes.

Issue:
The temperature in the freezer compartment was too warm.
Advice:
When button alarm has been pressed, the warmest temperature reached in the freezer compartment is displayed for 5 seconds. Press the alarm button. The display stops flashing.

Appliance is not cooling, display and light are lit.

Issue:
Demo mode switched on.
Advice:
Hold down button alarm for 10 seconds until an acknowledgement signal sounds. Wait and check whether the appliance is cooling.

Appliance is notcooling, temperature display and lightare lit.

Issue:
Showroom mode is switched on.
Advice:
Hold down temperature selection button 2/4 for 10 seconds until an acknowledgement signal sounds. After a short time check whether your appliance is cooling.

The light does notwork.

Issue:
  • The bulb is defective.
  • Light switch is jammed.
Advice:
  • Switch the appliance off.
  • Pull out mains plug or switch off fuse.
  • Remove bulb cover from the rear.
  • Change the bulb.
  • Check whether it can be moved.

The frozen foodis frozen solid.

Issue:
Advice:
Loosen frozen food with a blunt object. Do not use a knife or pointed object. You could damage the refrigerant tubing or the plastic surface.

There is a thick layerof frost in the freezer compartment.

Issue:
Advice:
  • Defrosting the freezer compartment.
  • Always ensure that the freezer compartment door is closed properly.
  • Freezer compartment door must click" shut.

Arrange a visit from a Freezer engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Read 5272 times
More in this category: Error codes for Bosch fridge »

Ask a Question

Book Online

Arrange an engineer visit online (London only)

Book a Repair

Quick Question

Captcha

My Account

Remember Me

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Recent Discussions

Microwave tripped candy oven now it won’t turn on
693 Hits 0 Votes 0 Replies
Posted on Saturday, 04 November 2023
Hi, I turned on the microwave this morning and it switched my oven off and now ...

Latest Replies

RE: beeping noise from hoover next washing machine
5 months ago
Quoted from Guest on Thursday, 02 May 2019 my hoover next washing machine has started beeping during a wash. still washes still spins and finishes load I have solved my beeping. Like...
RE: I have an error code C11 C21 C32 on my bosch oven HB13B251B
5 months ago
So had the issue with my oven this morning, for my type I needed to change c 5 0 to c 5 2 . Press and hold the clock for about 4 seconds to get in the the c code area - press the clock to move bet...