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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Bosch Fridge freezers

  • Product Types: Fridge Freezer

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Bosch Fridge freezers Error codes

These error code explanations can help you diagnose a problem with your Bosch Fridge freezers.

E01

Refrigerator compartment temperature sensor is defective

Issue:
Unplug the refrigerator and reconnect any loose connections on the wire harness on the temperature sensor for the refrigerator compartment, which is in the upper right corner of the refrigerator.
Advice:
Replace the wire harness if damaged. If the wire harness connection is okay, replace the refrigerator compartment temperature sensor. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E02

Freezer compartment temperature sensor is defective

Issue:
Unplug the refrigerator and reconnect any loose connections on the wire harness on the temperature sensor for the freezer.
Advice:
Replace the wire harness if damaged. If the wire harness connection is okay, replace the freezer compartment temperature sensor. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E03

Temperature-controlled drawer temperature sensor is defective

Issue:
Unplug the refrigerator and remove the temperature-controlled refrigerator drawer. The temperature sensor is on the right side of the refrigerator compartment liner. Remove the sensor cover reconnect any loose connections on the wire harness on the temperature sensor for the drawer. Reconnect the wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the temperature controlled drawer temperature sensor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E15

Ambient temperature sensor is defective

Issue:
The ambient temperature sensor is an internal component of the display control module. Unplug the refrigerator for 3 minutes to reset the display control module. If the E15 code returns you restore power, replace the display control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E10

Main control board module is defective

Issue:
Unplug the refrigerator for 3 minutes to reset the main control board module. If the E10 code returns after you restore electrical power, replace the main control board module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E11

Display control module is defective

Issue:
Unplug the refrigerator for 3 minutes to reset the display control module. If the E11 code returns after you restore electrical power, replace the display control module.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E20

Communication error between the main control board module and the display control module

Issue:
Unplug the refrigerator and reconnect any loose connections on the wire harness for the main control board module and the display control module. Replace the wire harness if damaged. Check the main control board module and display control module for burnt spots on the circuit boards or visible damage. Replace the main control board module or display control module if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

E21

Communication error between display control module and the ice and water dispenser control module

Issue:
Unplug the refrigerator and reconnect any loose connections on the wire harness on the display control module and the ice and water dispenser control module. Replace the wire harness if damaged. Check the display control module and ice and water dispenser control module for burnt spots on the circuit boards or visible damage. Replace the display control module or ice and water dispenser control module if damaged.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Temperature differs greatly from the set value.

Issue:
In some cases it is adequate to switch off the appliance for 5 minutes. If the temperature is too high wait a few hours and check whether the temperature has approached the set value. If the temperature is too low check the temperature again the next day.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Displays do not illuminate.

Issue:
Power failure; the fuse has been switched off; the mains plug has not been inserted properly.
Advice:
  • Connect mains plug.
  • Check whether the power is on, check the fuses.

E..

Display indicates “E..”.

Issue:
Electronics have detected a fault.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Warning signal sounds and the temperature display on the freezer compartment flashes. The freezer compartment is too warm! Frozen food is at risk!

Issue:
Advice:
To switch off the warning signal, press the “alarm/lock” button. The display stops flashing. The warmest temperature reached in the freezer compartment is indicated on the temperature display for 10 seconds. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

The light does not work.

Issue:
The light is defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Appliance has no refrigeration capacity. The light does not work. The display does not illuminate.

Issue:
Power failure. The fuse has been switched off. The mains plug has not been inserted properly.
Advice:
  • Check whether the power is on.
  • Check the fuse.
  • Check whether the mains plug is secure.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

The refrigerating unit is switching on more frequently and for longer.

Issue:
Appliance opened frequently. The ventilation openings have been covered. Large quantities of fresh food are being frozen.
Advice:
Do not open the appliance unnecessarily. Remove obstacles. Do not exceed max. freezing capacity. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Despite prolonged operating time, ice cubes are not being dispensed.

Issue:
Tap turned off. Water supply is interrupted. Water pressure too low. Ice and water dispenser is switched off. “IWD off” is lit on the display panel. Freezer compartment too warm.
Advice:
Turn on tap. Inform plumber. Switch on ice and water dispenser (see chapter “Special functions”, section “Switching off [IWD off]”). Lower temperature in the freezer compartment (see chapter “Setting the temperature”). We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Ice cubes are in the ice cube container but are not being dispensed.

Issue:
Ice cubes are frozen together.
Advice:
Remove and empty the ice cube container. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Ice cubes are jammed in the outlet of the ice cube container or in the ice crusher.

Issue:
Advice:
Remove the ice cube container and rotate the screw conveyor by hand. Loosen any jammed chunks of ice with a wooden chopstick. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Ice cubes are watery. Ice cubes have melted.

Issue:
Freezer compartment door is open. Power failure.
Advice:
Remove the ice cube maker, empty and rub dry. Close the door. Check whether the power is on. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Water dispenser is not functioning.

Issue:
Tap turned off. Water supply is interrupted. Water pressure too low.
Advice:
Turn on tap. Inform plumber. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

The ice maker does not make enough ice or the ice is deformed.

Issue:
The appliance or ice maker has only just been switched on. A lot of ice has been taken. Low water pressure. The water filter is bunged up or used. Temperature in the freezer compartment is too warm.
Advice:
Approx. 24 hours is needed until ice production starts. Approx. 24 hours is needed until the ice cube container is filled again. Connect the appliance to the stipulated water pressure only (see chapter Connecting the appliance, section Water connection). Change the water filter. Set temperature slightly colder in the freezer compartment. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Bubbling, gurgling noises in the water line.

Issue:
Water supply is interrupted or water line is blocked.
Advice:
  • 1. Check water supply.
  • 2. Check whether the water line is blocked.
  • 3. In certain cases, briefly switching off the ice and water dispenser is sufficient (see [IWD off] in section 'Special functions').
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Fridge Freezer Repairs in London.

Arrange a visit from a Fridge freezer engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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