Monday - Friday: 08:00 - 20:00, Saturday: 09:00 - 18:00

Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Bosch Washing Machine NEXXT Models

  • Product Types: Washing Machine
  • Models: NEXXT

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Bosch Washing Machine NEXXT Models Error Codes

These error code explanations can help you diagnose a problem with your Bosch Washing Machine NEXXT Models.

Er:01

Er:01 - Door is open

Issue:
Door is open. Faulty oor lock assembly.
Advice:
Unplug the washer and reconnect any loose wires on the door lock assembly wire harness. Replace the wire harness if damaged. If the wire connections are okay, replace the door lock assembly. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:02

Er:02 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:03

Er:03 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:03

Er:03 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:04

Er:04 - Door lock relay won't activate

Issue:
Door lock relay won't activate
Advice:
Unplug the washer for 3 minutes to reset the control module. If the code returns after you plug it back in, replace the control module. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:05

Er:05 - Water temperature sensor is defective

Issue:
Water temperature sensor is defective
Advice:
Unplug the washer and reconnect any loose wires on the water temperature sensor (also called the negative temperature coefficient, or NTC). Replace the wire harness if damaged. If the wire connections are okay, replace the water temperature sensor. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:06

Er:06 - Water temperature sensor is defective

Issue:
Water temperature sensor is defective
Advice:
Unplug the washer and reconnect any loose wires on the water temperature sensor (also called the negative temperature coefficient, or NTC). Replace the wire harness if damaged. If the wire connections are okay, replace the water temperature sensor. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:07

Er:07 - Unexpected heating

Issue:
Unexpected heating (water heats up without the control module activating the heater)
Advice:
Unplug the washer and check the heater for visible damage. A damaged heater could be shorting out to the metal cabinet, causing the element to heat constantly. Replace the heater if damaged. If the heater is okay, replace the control module because the relay that controls the heater is likely stuck in the On position. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:08

Er:08 - Heating time exceeded

Issue:
Heating time exceeded (heater doesn’t turn off)
Advice:
Unplug the washer and check the heater for visible damage. A damaged heater could be shorting out to the metal cabinet, causing the element to heat constantly. Replace the heater if damaged. If the heater is okay, replace the control module because the relay that controls the heater is likely stuck in the On position. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:09

Er:09 - No communication between control module and motor control module

Issue:
No communication between control module and motor control module
Advice:
Unplug the washer and reconnect any loose wires on the control module and the motor control module. If the connections are okay, replace the wire harness. If the problem persists, replace the motor control module. In some cases, the main control module also must be replaced. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:10

Er:10 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:11

Er:11 - Water fill time exceeded

Issue:
Water fill time exceeded
Advice:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:12

Er:12 - Water fill time exceeded

Issue:
Water fill time exceeded
Advice:
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:13

Er:13 - Drain time exceeded

Issue:
Drain time exceeded
Advice:
Remove any clogs from the house drain for the washer. Remove any clogs or kinks from the washer drain hose. Unplug the washer and check the large-item filter in the drain pump for a clog. If the drain pump is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:14

Er:14 - Overfill level reached

Issue:
Overfill level reached
Advice:
If the washer is not overfilled, the water level pressure switch is likely defective and will need to be replaced. If the washer is overfilled, shut off the water supply faucets behind the washer. The drain pump runs continuously when this code is displayed and should pump out the water. Unplug the washer and open the water supply valves. If the washer fills when the electrical power is disconnected, replace the water inlet valve assembly. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:15

Er:15 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:16

Er:16 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:17

Er:17 - Aquastop error

Issue:
Aquastop error
Advice:
The Aquastop float switch in the base of the washer cabinet trips if water leaks into the base of the washer cabinet. Unplug the washer and check for water in the base of the cabinet. If water is present, repair the source of the leaking. If the base of the cabinet is dry, check for a foreign object stuck under the float switch. If the Aquastop float switch is defective, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:18

Er:18 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:19

Er:19 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:20

- Spin cycle terminated

Issue:
Either the spin cycle ended because of a severely unbalanced load or communication was lost between the motor control module and the main control module. If the load was unbalanced, manually balance the load and remove some items to reduce the size of the load.
Advice:
If the washer still won't spin, unplug the washer and reconnect any loose wires on the control module and the motor control module. Replace the wire harness if damaged. If the wire harness connections are okay, replace the motor control module. If the problem persists, replace the control module. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:21

Er:21 - Excessive foam detected

Issue:
Advice:
Use the proper amount of high-efficiency (HE) detergent in the washer. Most loads need only 1 tablespoon of HE detergent due to the reduced water level in this front-load washer. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:22

Er:22 - Electrical power supply problem

Issue:
Electrical power supply problem
Advice:
Make sure the power cord for the washer is plugged in. If so, test the electrical outlet by plugging in a lamp or small appliance. If the electrical outlet doesn’t work, have an electrician repair the outlet. If the outlet works, unplug the washer and reconnect any loose wires on the control module. If the power cord or outlet plug is damaged, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Er:23

Er:23 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:24

Er:24 - ...

Issue:
...
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London.

Er:25

Er:25 - Door lock is blocked

Issue:
Advice:
The door lock coil overheated because of repeated attempts to lock or unlock the door. Check the door lock assembly for damage or a foreign object stuck in the locking mechanism. If the door lock assembly is damaged, replace it. If the fault persists, please arrange an engineer visit. We offer fixed price Bosch Washing machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Read 787 times
More in this category: « Bosch Domestic Appliances

Comments (0)

Rated 0 out of 5 based on 0 voters
There are no comments posted here yet

Leave your comments

Posting comment as a guest. Sign up or login to your account.
Attachments (0 / 3)
Share Your Location

Ask a Question

Book Online

Arrange an engineer visit online (London only)

Book a Repair

Quick Question

Captcha

My Account

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Recent Discussions

What does error code E67 mean
Hi, we have a IQ 500 washing machine and it has error code E67, what does that m...
8 Hits
0 Votes
0 Replies
Posted on Wednesday, 21 February 2018
  • New
  • Latest Replies

    Hi I have (had) the same problem. Fortunately I have hotpoint cover so called an engineer. He had never seen this code but took advice and decided it stood for H2O (water). He replaced a unit on t...

    Most Hit Discussions

    LOGIK Washing Machine Error Codes
    4226 Hits
    0 Votes
    0 Replies
    Posted on Wednesday, 09 August 2017
    • #Washing Machine
    Miele Dishwasher Error & Fault Codes
    1526 Hits
    0 Votes
    0 Replies
    Posted on Wednesday, 09 August 2017
    • #Dishwasher

    Most Likes Discussions

    Maytag Front Loading Neptune Washer Error Codes
    Guest
    No Ranking
    1 Likes
    1 Votes
    1 Replies
    Posted on Saturday, 05 August 2017
  • Resolved
    • #Washing Machine
    How to fix Samsung Washing machine Error Code OE?
    Guest
    No Ranking
    1 Likes
    1 Votes
    1 Replies
    Posted on Monday, 07 August 2017
  • Resolved
    • #Washing Machine