Monday - Friday: 09:00 - 18:00, Saturday: 09:00 - 17:00

Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Caple Fridge Freezer

  • Product Types: Fridge Freezer

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Caple Fridge Freezer Error codes

These error code explanations can help you diagnose a problem with your Caple Fridge Freezer.

...

Refrigerator will not start

Issue:
  • Bad connection to power source (plug, socket and fuse).
  • The temperature knob is at the 0 position.
  • Low voltage
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

Excessive noise

Issue:
  • Uneven placement.
  • Contact between the refrigerator and a wall or other article
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

Compressor operates for a long period or temperature does not reach set point

Issue:
  • First time of operation.
  • Excessive food stored.
  • Frequent opening of the refrigerator door due to hot weather.
  • The temperature controller is not set properly.
  • Refrigerator is in direct sunlight, or close to a heat source.
  • Poor ventilation, or dirt on the condenser
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

Thick frost on frozen food

Issue:
  • Door is not properly closed.
  • Frequent opening of the refrigerator door.
  • Frost inside food bags is normal
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

Failure of set temperature

Issue:
  • The thermostat is not properly set.
  • The door is not properly closed; or the door is opened for longperiod.
  • The refrigerator is in direct sunlight, or close to a heat source; The area is poorly ventilated, or the two sides of the refrigerator are blocked or badly contaminated.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

Water drops form on middle front and door decal

Issue:
  • High ambient temperature or heavy moisture.
  • Wipe clean with a soft cloth.
  • Thermostat is set too high.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

The red LED is permanently alight and the acoustic alarm (if provided) sounds

Issue:
  • Was the appliance switched on correctly?
  • Has too much food been frozen at once?
  • Is the door shut properly?
  • Is the freezer faulty?
  • Is the thermostat setting too high?
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Fridge Freezer Repairs in London.

Arrange a visit from a Fridge Freezer engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Read 8856 times

Ask a Question

Book Online

Arrange an engineer visit online (London only)

Book a Repair

Quick Question

Captcha

My Account

Remember Me

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Recent Discussions

Microwave tripped candy oven now it won’t turn on
609 Hits 0 Votes 0 Replies
Posted on Saturday, 04 November 2023
Hi, I turned on the microwave this morning and it switched my oven off and now ...

Latest Replies

RE: beeping noise from hoover next washing machine
4 months ago
Quoted from Guest on Thursday, 02 May 2019 my hoover next washing machine has started beeping during a wash. still washes still spins and finishes load I have solved my beeping. Like...
RE: I have an error code C11 C21 C32 on my bosch oven HB13B251B
5 months ago
So had the issue with my oven this morning, for my type I needed to change c 5 0 to c 5 2 . Press and hold the clock for about 4 seconds to get in the the c code area - press the clock to move bet...