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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Creda Washing Machine

  • Product Types: Washing Machine

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Creda Washing Machine Error codes

These error code explanations can help you diagnose a problem with your Creda Washing Machine.

Creda IWD12 Integrated Washer Dryer Error Codes

1

Short circuit motor triac on electronic module

Issue:
Short circuit motor triac on electronic module
Advice:
  • Check wiring
  • Check electronic controller
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

2

Motor detected as being jammed or motor tacho fallen off

Issue:
Motor detected as being jammed or motor tacho fallen off
Advice:
  • Check for objects trapped in the drum
  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

3

NTC fault

Issue:
NTC fault - temperature sensor detected as either open circuit or shorted
Advice:
  • Check wiring to temperature sensor
  • Check thermistor
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

4

Pressure switch jammed on empty

Issue:
Pressure switch jammed on empty
Advice:
  • Check for blockages in pressure switch hose
  • Check wiring to level sensor
  • Check pressure switch is not defective
  • Water inlet valve locked open
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

5

Pressure switch jammed on full

Issue:
Pressure switch jammed on full
Advice:
  • Check for overfoaming evidence - can trip pressure switch
  • Check for blockages in pressure switch hose
  • Check wiring to level sensor
  • Check pressure switch is not defective
  • Water inlet valve locked open
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

6

Program selector management error

Issue:
Program selector management error
Advice:
  • Check wiring
  • Check electronic control PCB
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

7

Heater relay stuck

Issue:
Heater relay stuck
Advice:
  • Check wiring
  • Check electronic control PCB
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

8

Heater relay cannot be activated

Issue:
Heater relay cannot be activated
Advice:
  • Check wiring
  • Tap relays as they can jam on new boards
  • Check electronic control PCB
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

9

Incompatible EEPROM

Issue:
Incompatible EEPROM
Advice:
  • Reflash EEPROM
  • Check electronic controller
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

10

Pressure switch or level sensor not sensing correctly

Issue:
Pressure switch or level sensor not sensing correctly
Advice:
  • Check wiring and harness 
  • Check level sensor
  • Check electronic control module
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

11

Drain pump cannot be activated

Issue:
Drain pump cannot be activated
Advice:
  • Check that filter is not blocked or obstructed
  • Check drain hose is clear of any blockage or obstruction
  • Check wiring to drain pump
  • Check drain pump is not defective
  • Check level sensor or switch
  • Check wiring to level sensor
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

12

Not used

Issue:
Not used
Advice:
  • This error code is not used and should not be displayed
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

13

Dryer fan does not work

Issue:
Dryer fan does not work
Advice:
  • Check dryer NTC (temperature sensor)
  • Check dryer fan motor
  • Check wiring
  • Check electronic controller
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

14

Dryer element detected as open circuit or short

Issue:
Dryer element detected as open circuit or short
Advice:
  • Check wiring
  • Check dryer heating element
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

15

Dryer element relay on board not working

Issue:
Dryer element relay on board not working
Advice:
  • Check wiring
  • Check electronic controller
If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Creda Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Dishwasher engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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