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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Electrolux Washing Machine EWM series

  • Product Types: Washing Machine

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine EWM series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine EWM series.

E11

Difficulty in filling during wash phase

Issue:
Tap closed or water pressure insufficient; Drain hose incorrectly positioned; Water fill solenoid faulty; Leaks from pressure switch hydraulic circuit; Pressure switch faulty; Wiring faulty; Circuit board faulty.
Advice:
Cycle paused, door closed.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E13

Water leakage

Issue:
Drain hose incorrectly positioned; Water pressure insufficient; Water fill solenoid faulty; Leaks or blockage in pressure switch hydraulic circuit; Pressure switch faulty; Circuit board faulty. Cycle paused, door closed.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E21

Difficulties in draining

Issue:
Drain hose kinked/blocked/incorrectly positioned; Drain filter clogged or dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; Circuit board faulty; Current leakage from heating element to ground.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E23

Drain pump triac faulty

Issue:
Drain pump faulty; Wiring faulty; Circuit board faulty. Safety drain - Cycle stopped, door open Selector on “0”.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E24

Problems with «sensing» of drain pump triac

Issue:
Circuit board faulty. Safety drain – Cycle stopped, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E33

Incongruence between contact closure of anti- boiling and 1st level of pressure switch

Issue:
Pressure switch faulty; Current leakage from heating element to ground; Heating element; Wiring faulty; Circuit board faulty. Safety drain - Cycle stopped, door open Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E35

Water overflow

Issue:
Water fill solenoid faulty; Leaks from pressure switch hydraulic circuit; Pressure switch faulty; Wiring faulty; Circuit board faulty. Cycle blocked, door closed. Safety drain. Drain pump (sequence 5 min. ON - 5 min. OFF) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E36

«sensing» circuit of anti-boiling pressure switch faulty

Issue:
Circuit board faulty. Cycle blocked, door closed Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E37

«sensing» circuit of 1st level faulty

Issue:
Circuit board faulty. Cycle blocked, door closed Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E39

HV «sensing» circuit of anti-flooding pressure switch faulty

Issue:
Circuit board faulty. Cycle blocked, door closed Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E41

Door open

Issue:
Door safety interlock faulty; Wiring faulty; Circuit board faulty. Cycle paused Start
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E42

Problems with aperture of door

Issue:
Door safety interlock faulty; Wiring faulty; Circuit board faulty Cycle paused Start or Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E43

Power triac on door interlock faulty

Issue:
Door safety interlock faulty; Wiring faulty; Circuit board faulty. Safety drain, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E44

Door interlock «sensing» faulty

Issue:
Circuit board faulty. Safety drain, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E45

«sensing» on door interlock triac faulty

Issue:
Circuit board faulty. Safety drain, door released Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E51

Motor power triac short-circuited

Issue:
Circuit board faulty; Current leakage from motor or wiring. Cycle blocked, door closed (after 5 attempts in diagnostics or immediate during selection) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E52

No signal from motor tachimetric generator

Issue:
Motor faulty; Wiring faulty; Circuit board faulty. Cycle blocked, door closed (after 5 attempts in diagnostics or immediate during selection) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E53

«sensing» circuit on motor triac faulty

Issue:
Circuit board faulty. Cycle blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E54

Motor relay contacts sticking

Issue:
Circuit board faulty; Current leakage from motor or wiring. Cycle blocked, door closed (after 5 attempts in diagnostics or immediate during selection) Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E61

Insufficient heating during washing

Issue:
NTC sensor faulty; Heating element faulty; Wiring faulty; Circuit board faulty. Heating phase skipped
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E62

Overheating during washing

Issue:
NTC sensor faulty; Heating element faulty; Wiring faulty; Circuit board faulty. Safety drain (with cooling water fill) - Stop with door open Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E66

Power relay for heating element faulty

Issue:
Circuit board faulty; Current leakage from heating element or wiring to ground. Safety drain (with cooling water fill) - Stop with door open Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E71

NTC washing sensor faulty

Issue:
NTC sensor faulty; Wiring faulty; Circuit board faulty. Heating phase skipped
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E82

Error in reset position of selector

Issue:
Circuit board faulty. Cycle cancelled Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E83

Error in reading selector position

Issue:
Configuration data incorrect; Circuit board faulty. During the cycle continues normally, switches off completely during selection
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E93

Incorrect machine configuration

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E94

Incorrect washing cycle configuration

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E95

Communications error between microprocessor and EEPROM

Issue:
Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E96

Incongruence between hardware version and configuration.

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E97

Incongruence between programme selector and cycle configuration

Issue:
Configuration data incorrect; Circuit board faulty. Appliance blocked Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EB1

Power supply frequency of appliance incorrect

Issue:
Mains power supply problems (incorrect / interference); Circuit board faulty. Cycle blocked until normal power supply conditions are restored Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EB2

Voltage too high

Issue:
Mains power supply problems (incorrect / interference); Circuit board faulty. Cycle blocked until normal power supply conditions are restored Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EB3

Voltage too low

Issue:
Mains power supply problems (incorrect / interference); Circuit board faulty. Cycle blocked until normal power supply conditions are restored Selector on “0”
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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