Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
What should I do if my hood has no suction?
The first thing you need to know is whether your hood is ducted or recirculating. If it is recirculating, the hood scrubs out the odors that are produced by cooking, while most of the vapors are returned to the room. If the hood is ducted, both odors and vapors are expelled outside your home.
The following conditions are required for the hood to function correctly:
- The diameter of the outlet duct should never neck down more than 20% from the original diameter.
- The ducts must have the fewest possible curves.
- Avoid reduced - length ducting if possible.
- If the conduit terminates in the wall and not the roof, a mesh screen must be positioned over its outlet. Avoid using a decorative grill with fixed slats, which can reduce performance by up to 50%.
Arrange a visit from a Cooker Hood engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.