Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Fisher & Paykel ActiveSmart™ Fridge Stage 4.2 Fault Codes
These error code explanations can help you diagnose a problem with Fisher & Paykel ActiveSmart™ Fridge Stage 4.2.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Fault 1
POWER/CONTROL MODULE SELF TEST FAULT
- Issue:
- On the last poer up, the Power/Control module failedits self test.
- Advice:
- Replace Power/Control module.
Fault 2
DEFROST HEATER FAILURE
- Issue:
- The previous 2 defrosts were aborted after 40 minutes (30 minutes for Stage 4.2 priot to June 2006).
- Advice:
- Primary Action: Check the defrost heater assembly in the FC - look for blown fuses, loose/ad connections. Secondary Action: Ensure that the defrost harness (brown wires) is securely plugged into the Power/Control module. Tertiary Action: Replace Power/Contol module.
Fault 3
ALL TEMP SENSORS RESISTANCE FAULT
- Issue:
- The resistance of all of the Sensors is outside of the normal range (> 45k ohms).
- Advice:
- Primary Action: Check 6 way sensor RAST connector at Power/Control module. Secondary Action: Reterminate 6 way sensor RAST connector. Tertiary Action: Replace Power/Control module.
Fault 4
ALL TEMP SENSORS RESISTANCE FAULT
- Issue:
- The resistance of all of the Sensors is outside of the normal range (< 600 ohms).
- Advice:
- Primary Action: Check 6 way sensor RAST connector at Power/Control module. Secondary Action: Reterminate 6 way sensor RAST connector. Tertiary Action: Replace Power/Control module.
Fault 5
FC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the FC Sensor is outside of the normal range (> 45k ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 6
FC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the FC Sensor is outside of the normal range (< 660 ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 7
EVAP SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the EVAP Sensor is outside of the normal range (> 45k ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 8
EVAP SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the EVAP Sensor is outside of the normal range (< 660 ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 9
PC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the PC Sensor is outside of the normal range (> 45k ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 10
PC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the PC Sensor is outside of the normal range (< 660 ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 11
ALL CURRENTS LOW
- Issue:
- he current measured for the low abient heater, PC fan and FC fan is lower than expected.
- Advice:
- Primary Action: Check the 6 way Fan'LAH RAST connector at Power/Control module. Secondary Action: Reterminate 6 way Fan/LAH RAST connector. Tertiary Action: Replace Power/Control module.
Fault 12
ALL CURRENTS HIGH
- Issue:
- The current measured for the low abient heater, PC fan and FC fan is higher than expected.
- Advice:
- Primary Action: Check the 6 way Fan'LAH RAST connector at Power/Control module. Secondary Action: Reterminate 6 way Fan/LAH RAST connector. Tertiary Action: Replace Power/Control module.
Fault 13
AMB HTR LOW CURRENT
- Issue:
- The low ambient heater is drawing less current than expected. Either the heater or wiring is open circuit or the heater is faulty.
- Advice:
- Primary Action: Check wiring and connections at both heater and power module. Secondary Action: Check heater resistance. If not within limits replace heater.
Fault 14
AMB HTR HIGH CURRENT
- Issue:
- The low ambient heater is drawing higher current than expected. Either the heater or wiring is open circuit or the heater is faulty.
- Advice:
- Primary Action: Check wiring and connections at both heater and power module. Secondary Action: Check heater resistance. If not within limits replace heater.
Fault 15
PC FAN CURRENT LOW CURRENT FAULT
- Issue:
- The PC fan is drawing less current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check PC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
Fault 16
PC FAN CURRENT HIGH CURRENT FAULT
- Issue:
- The PC fan is drawing more current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check PC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
Fault 17
FC FAN CURRENT LOW CURRENT FAULT
- Issue:
- The FC fan is drawing less current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check FC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
Fault 18
FC FAN CURRENT HIGH CURRENT FAULT
- Issue:
- The FC fan is drawing more current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check FC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
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