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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Gaggenau Cooktop

  • Product Types: Cooker

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Gaggenau Cooktop Error Codes

These error code explanations can help you diagnose a problem with your Gaggenau Cooktop.

Burner does not ignite when switched on.

Issue:
No power supply.
Advice:
WTurn all control knobs to 0. Check in the fuse box whether the fuse has blown.

Burner does not ignite when switched on. Audible signalsounds.

Issue:
Fault on the burner or the gas supply.
Advice:
Turn all control knobs to 0.Check: Burner parts fitted correctly? Gas shut-off valve open? Burners dry and clean? Air in the line after first connection or a changeof gas cylinder (liquid gas)? Gas cylinder empty (liquid gas)?

Burner goes off during operation. Audible signal sounds.

Issue:
Fault on the burner or the gas supply.
Advice:
Turn all control knobs to 0. Wait until the appliance has cooled down. Check: Burner parts fitted correctly? Electrode soiled (food remainders) or moist? Burner soiled by spillovers? Strong draft (e.g. open window directly behind the gas stovetop)? Gas cylinder empty (liquid gas)?

Burner goes off during operation. Audible signal continues to sound although all control knobshave been turned to 0.

Issue:
Protection against overheating
Advice:
Turn all control knobs to 0. Wait until the appliance has cooled down and the audible signal goes off.

Burner goes off during operation

Issue:
Power failure
Advice:
Turn all control knobs to 0. Check the power supply. The burners do not reignite automatically after apower failure.

Turn the control knob to 0. The appliance tries to reignite and an audible signal sounds.

Issue:
Technical defect
Advice:
Notify Gaggenau customer service.

Burners go off during operation. An audible signal sounds.

Issue:
Safety shut-off: appliance has not been operated in the past six hours.
Advice:
Turn the control knob to 0 and then switch on again, if necessary.

There is a smell of gas in the kitchen

Issue:
Potential leak on connection of gas cylinder.
Advice:
Check gas cylinder connection for leaks.

The corners of the appliance curve upwards slightly during operation.

Issue:
The heat causes the cooktop's metal to expand.
Advice:
This is normal. No curving is visible after cooling down.

Uneven burner flame

Issue:
The burner parts aren't correctly positioned. The openings of the burner are dirty.
Advice:
WCorrectly position burner parts. Clean openings of the burner.

Gas flow seems abnormal or no gascomes out.

Issue:
Intermediate valves are closed. If using a gas cylinder, make sure it's not empty.
Advice:
Open the intermediate valves. Replace gas cylinder.

The electrical ignition doesn't work.

Issue:
Food or cleaner residue may be between the flame igniters and the burners. The burners are wet. The burner lids aren't correctly positioned. Power failure
Advice:
The space between flame igniter and burner must be clean. Carefully dry the burner lids. Check whether the lids are correctly positioned.L ight burner by hand.

The appliance cannot be switched on.

Issue:
No electricity. Objects lie on the control panel.
Advice:
Check the domestic fuse. Remove objects.

Both right cooking zones are switched back to level 7.H blinks on the cooking level display.

Issue:
The overheating protection has been triggered.
Advice:
It is possible to use the remaining cooking zones. After cooling down the complete cooktop can beused once again.

A cooking zone switches off after operating for a longerperiod of time.

Issue:
The holiday safeguard is set to automatically switch off a cooking zone 4 hours after the last operation
Advice:
Switch the cooking zone onagain as usual.

No reaction from the cooktop.

Issue:
Extremely excessive voltage in themains, e.g. caused by lightning. Control panel is soiled. The main switch was not touched long enough.
Advice:
Isolate the appliance from the for 30 sec by switching off the domestic fuse. Clean control panel. Always keep the control panel clean. Touch the main switch again.

The display panel lights, aspot lights constantly onthe timer display panel, however the cooking zonedoes not heat up.

Issue:
The appliance is onshow room mode.
Advice:
Disconnect the appliance from the power supply. Reconnect the appliance andwithin 3 minutes carry out the following procedure: Toucht he + symbol and keep the finger pressed down. Touch the main switch until youhear a signal. Immediately remove your finger from the main switch and then releasethe + symbol.

The Powerboost function display flashes and then turns off

Issue:
The element is too hot.
Advice:
The Power boost function operates the element withthe highest possible power. During long cooking times, it is possible that the function will turn the ele-ment off to protect the cooktop from overheating. You can continue to use the cooktop if the display is not flashing.

Display " and numbers

Issue:
A fault in the electronic system hasoccurred.
Advice:
Turn the appliance off and back on at the fuse or circuit breaker. If the same fault occurs again, disconnect the appliance and call Technical Assistance Service.

§ + number

Electronic system malfunction.

Issue:
Unplug the cooktop from the mains. Wait for 30 seconds andswitch it on again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

š + number

Electronic system malfunction.

Issue:
Unplug the cooktop from the mains. Wait for 30 seconds andswitch it on again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

¡ + number

Electronic system malfunction.

Issue:
Unplug the cooktop from the mains. Wait for 30 seconds andswitch it on again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

"‹ / "Š

There is an internal error in the operation.

Issue:
Unplug the cooktop from the mains. Wait about 30 seconds before plugging it in again. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

The electronic system has overheated and the corresponding element hasbeen switched off.

Issue:
Wait until the electronic system has cooled down completely. Then push any symbol on the cooktop. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

"...

The electronic system has overheated and all elements have been switched off.

Issue:
Wait until the electronic system has cooled down completely. Then push any symbol on the cooktop. If the warning persists, contact the technical assistance service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F0/F9

There is an internal function error.

Issue:
Disconnect the hob from the power supply. Wait a few seconds before reconnecting it. If the indication persists contact the Technical Assistance Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F1

A cooking zone has faulty electronics.

Issue:
Switch the cooktop off and, after a few minutes, onagain using the household fuse or the circuitbreaker in the fuse box (reset). Disconnect thecooktop from the electricity and call the after-salesservice if the display appears again.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F2

F2 display

Issue:
The cooktop is too hot and has switched itself off.Remove the pans from the cooking zones. F2disappears from the display when the indicator isacknowledged (by touching any control panel) andwhen the cooking zones have cooled sufficiently.Wait a few minutes until the cooking zones havecooled down slightly. If F2 appears again after thecooking zones are switched back on, the cooktop isstill too hot. Switch off the cooking zones and allowto cool further.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F4

F4 display

Issue:
The control panel is too hot and the cooktop hasswitched itself off. Check whether there is a hotpan on the control panel.Remove the pan from the control panel. Wait a fewminutes until the control panel has cooled downslightly. If F4 appears again after the cooking zonesare switched back on, call the after-sales service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F7

Frying sensor faulty

Issue:
Confirm the error message by touching any key. Youcan continue cooking without the frying sensorfunction. Call the after-sales service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F8

F8 display

Issue:
A cooking zone has been in constant operation fortoo long. The holiday safeguard was activated.Switch off the cooking zone. It can be switched onagain immediately.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

Er

Er display and numbers

Issue:
If an Er and numbers appear in the display, there isa fault with the electronics. Switch the cooktop offand on again using the household fuse or the circuitbreaker in the fuse box. Call the after-sales serviceif the display appears again.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E

E flashes in all the cooking zone indicators and asignal sounds

Issue:
The main switch was touched continuously for morethan 5 seconds or there is an object on the mainswitch. Wipe the control panel thoroughly orremove the object. Switch the cooktop back on.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

E

E flashes in a cooking zone display

Issue:
The control panel is very dirty, food has spilt over orthere is an object on the control panel. Wipe thecontrol panel thoroughly or remove the object.Touch the appropriate control panel. The flashing stops.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

u400

The cooktop is connected incorrectly.

Issue:
Disconnect the appliance from the mains using thehousehold fuse or the circuit breaker in the fusebox. Call the installation technician.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

K

K display

Issue:
The cooktop is too hot and has switched itself off.Remove the pots from the cooking zones.K disappears from the display when the cookingzones have cooled sufficiently.Wait a few minutes until the cooking zones havecooled down slightly. If K appears again after thecooking zones are switched back on, the cooktop isstill too hot. Switch off the cooking zones and allowto cool further.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

K

Alternating K and 7 display

Issue:
A cooking zone which is set on level 8 or 9 is toohot. This cooking zone is reduced to level 7. WhenK disappears you can select a higher setting again.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

t

The electronic system has overheated and the corresponding hotplate has switched off.

Issue:
Wait until the electronic system has cooled down properly, then press any symbol on the hob. If the indication persists contact the Technical Assistance Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

F4

The electronic system has overheated and all the hotplates have switched off.

Issue:
Wait until the electronic system has cooled down properly, then press any symbol on the hob. If the indication persists contact the Technical Assistance Service.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.

{b

Incorrect input voltage, not within the normal working limits.

Issue:
Contact the electricity distributor.
Advice:

{c/{d

The hotplate has overheated and switched off to protect the countertop.

Issue:
Wait until the electronic system has cooled down and then switch it on again.
Advice:

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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