Monday - Friday: 09:00 - 18:00, Saturday: 09:00 - 17:00

Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Gorenje Fridge Freezer

  • Product Types: Fridge Freezer

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

E2 or E4

Defective temperature sensors

Issue:
Defective temperature sensors fridge or freezer; you may need to replace the temperature sensor;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

E6

Faulty sensors at the same time and in the freezer and refrigerator compartment.

Issue:
Faulty sensors at the same time and in the freezer and refrigerator compartment.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

The Appliance Fails to Operate After Connecting to the Mains Supply

Issue:
Check the supply in the outlet socket and make sure the appliance is switched on (thermostat knob in operating position).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

Continuous Operation of the Refrigerating System

Issue:
The door was frequently opened or it was left opened for too long; the door is not properly closed (thedoormay sag, the gasket may be polluted or damaged); perhaps you have overloaded the appliance with fresh foods; The reason may be inadequate ventilation of the compressor and condenser (assure adequate air circulation and wipe off the condenser); Continuous operation butt on activated (see section Freezing of Food).
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

Ice Formation on the Inner Rear Wall

Issue:
As long as the defrost water runs to the channel and through the outlet to the drain pan on the compressor, automatic defrosting of the appliance is assured. In case the ice formation on the inner back wall is increased (3-5 mm), ice should be manually defrosted. Set the thermostat knob to STOP (0) position and leave the door open. Never use electric devices for defrosting and do not scrape the ice or frost layer with sharp objects. After completed defrosting, turn the knob to desired position and close the refrigerator door. The cause of increased ice formation may be one of the following: − the door does not seal well (clean the gasket if it is contaminated, or replace it if it is damaged); − the door was frequently opened or it was left opened for too long; − the food stored in the refrigerator was warm; − the food or dish is touching the inner back wall.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

Water is Leaking From the Refrigerator

Issue:
In case the discharge water outlet is clogged, or the defrost water drips over the channel, water leaks from the refrigerator. Clean the clogged opening, for example with a plastic straw. Manually defrost the increased ice layer. See "Ice Formation on the Inner Back Wall".
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

The Freezer Door is Hard to Open

Issue:
If you want to open the door that has just or recently been closed, you may find it hard to open. The reason why this happens is, that when you open the door, warm air gets into the appliance and when it is getting cool, the underpressure seals the door. After few minutes (1-3), the door can easily be opened.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

Noise

Issue:
Cooling in refrigerating-freezing appliances is enabled by the cooling system with compressor, which produces noise. How noisy the appliance is depends on where it is placed, how it is used and how old the appliance is.
  • - During the operation of the compressor the noise of liquid is heard and when the compressor is not operating, the refrigerant flow is heard. This is a normal condition and it has no influence whatsoever on the lifetime of the appliance.
  • - After starting the appliance, the operation of the compressor and the refrigerant flow may be louder, which does not mean that something is wrong with the appliance and it has no influence on the lifetime of the appliance. Gradually the noise is reduced.
  • - Sometimes unusual and stronger noise is heard, which is rather unusual for the appliance. This noise is often a consequence of inadequate placing. − The appliance shall be placed and levelled firmly on solid base. − It should not touch the wall or kitchen units standing next to it. − Check the accesories in the interior of the appliance, they should be placed correctly in their positions; also check the bottles, tins and other vessels that might touch each other and rattle.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Fridge Freezer Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Read 15761 times

Ask a Question

Book Online

Arrange an engineer visit online (London only)

Book a Repair

Quick Question

Captcha

My Account

Remember Me

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Recent Discussions

Microwave tripped candy oven now it won’t turn on
726 Hits 0 Votes 0 Replies
Posted on Saturday, 04 November 2023
Hi, I turned on the microwave this morning and it switched my oven off and now ...

Latest Replies

RE: beeping noise from hoover next washing machine
6 months ago
Quoted from Guest on Thursday, 02 May 2019 my hoover next washing machine has started beeping during a wash. still washes still spins and finishes load I have solved my beeping. Like...
RE: I have an error code C11 C21 C32 on my bosch oven HB13B251B
6 months ago
So had the issue with my oven this morning, for my type I needed to change c 5 0 to c 5 2 . Press and hold the clock for about 4 seconds to get in the the c code area - press the clock to move bet...