Monday - Friday: 08:00 - 20:00, Saturday: 09:00 - 18:00

Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Hoover Washing Machine

  • Product Types: Washing Machine

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Error 0

Faulty coreboard electronic module

Issue:

Faulty coreboard electronic module

  • Check connections to main control module
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 1

Door safety lock error

Issue:

Door safety lock error

  • Check door is closed and latched correctly
  • Check wiring
  • Check door lock
  • Check drum braking device if fitted
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 2

Not filled in preset time allowed

Issue:

Not filled in preset time allowed - washing machine does not fill

  • Check mains water pressure
  • Check inlet hoses for kinks
  • Check inlet filter
  • Check water inlet valve
  • Pressure switch fault
  • Wiring fault
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 3

Not drained in time allowed

Issue:

Not drained in time allowed - washing machine fails to drain water

  • Check that filter is not blocked or obstructed
  • Check drain hose is clear of any blockage or obstruction
  • Check wiring to drain pump
  • Check drain pump is not defective
  • Check level sensor or switch
  • Check wiring to level sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 4

Multiple instances of anti-flood contacts in pressure switch being made

Issue:

Multiple instances of anti-flood contacts in pressure switch being made

  • Check for overfoaming evidence - can trip pressure switch
  • Check wiring to level sensor
  • Check pressure switch is not defective
  • Water inlet valve locked open
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 5

NTC fault

Issue:

NTC fault - temperature sensor detected as either open circuit or shorted

  • Check wiring to temperature sensor
  • Check thermistor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 6

EEPROM failure

Issue:

EEPROM failure - defective electronic controller

  • Check wiring
  • Check electronic control PCB
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 7

Motor jam detected or door interlock faulty

Issue:

Motor jam detected or door interlock faulty

See Error 1 for more on the door interlock

  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 8

Motor tacho fault

Issue:

Motor tacho fault - washing machine motor tacho detected as open circuit or shorted

  • Check motor connector block
  • Check wiring
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 9

Short circuit motor triac on electronic module

Issue:

Short circuit motor triac on electronic module

  • Check wiring
  • Check electronic controller
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 12

Communication error between electronic control boards and wiring

Issue:

Communication error between electronic control boards and wiring

  • Check wiring and harness between control boards
  • Check electronic control modules
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 13

Communication error between boards and wiring

Issue:

Communication error between boards and wiring

  • Check wiring and harness between control boards
  • Check electronic control modules
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 14

Water heating error detected or corebaord fault

Issue:

Water heating error detected or corebaord fault

  • Check wiring to wash heater and thermostats
  • Check wash heater for continuity
  • Check NTC (temperature sensor) probe
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 15

Defective control module

Issue:

Defective control module - Not programmed Cuore control

  • Reprogram electronic controller
  • Replace electronic controller
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 16

Water heating element detected as short circuit

Issue:

Water heating element detected as short circuit

  • Check for defective electrical insulation
  • Check water heating element
  • Check water heater wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 17

No signal from motor tachometric generator

Issue:

No signal from motor tachometric generator

  • Check motor connector block
  • Check wiring
  • Check tacho connections
  • Check motor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Error 18

Defective control module

Issue:

Defective control module - also can be wrong electrical input frequency

  • Check wiring to electronic controller or both if two used
  • Check electrical input frequency
  • Check mains electrical supply
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Read 4661 times

Comments (0)

Rated 0 out of 5 based on 0 voters
There are no comments posted here yet

Leave your comments

Posting comment as a guest. Sign up or login to your account.
Attachments (0 / 3)
Share Your Location

Ask a Question

Book Online

Arrange an engineer visit online (London only)

Book a Repair

Quick Question

Captcha

My Account

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Recent Discussions

Can you fix a very old Neff Oven?
Hi guys, the push button which turns on and set the temperature on the oven is s...
7 Hits
0 Votes
0 Replies
Posted on Friday, 23 February 2018
  • New
  • Latest Replies

    Hi I have (had) the same problem. Fortunately I have hotpoint cover so called an engineer. He had never seen this code but took advice and decided it stood for H2O (water). He replaced a unit on t...

    Most Hit Discussions

    LOGIK Washing Machine Error Codes
    4270 Hits
    0 Votes
    0 Replies
    Posted on Wednesday, 09 August 2017
    • #Washing Machine
    Miele Dishwasher Error & Fault Codes
    1551 Hits
    0 Votes
    0 Replies
    Posted on Wednesday, 09 August 2017
    • #Dishwasher

    Most Likes Discussions

    Maytag Front Loading Neptune Washer Error Codes
    Guest
    No Ranking
    1 Likes
    1 Votes
    1 Replies
    Posted on Saturday, 05 August 2017
  • Resolved
    • #Washing Machine
    How to fix Samsung Washing machine Error Code OE?
    Guest
    No Ranking
    1 Likes
    1 Votes
    1 Replies
    Posted on Monday, 07 August 2017
  • Resolved
    • #Washing Machine