Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
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The fridge / freezer doesn't work
- Issue:
- Check that the appliance is switched on. Check that the plug is not damaged. Check that the fuse has not blown. Check that the voltage is correct for the appliance. Turn the thermostat up higher. Check there has not been a power cut by checking the household lights.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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Unusual noises
- Issue:
- Check that the appliance is on a flat, level surface and is stable. Check that nothing is coming into contact with the appliance.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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The temperature inside the fridge / freezer is not cold enough.
- Issue:
- Check that there is not too much stored in the appliance. Check the frequency of door openings. If opened too often this can cause the compressor to run for some time. Check that the thermostat is set to a suitable temperature. Check that the appliance is not in direct sunlight, or near a heating source. Check that the ventilation grille has not become blocked. Check the ambient temperature is within the operation limits of the appliance (16°C - 38°C)
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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The temperature inside the appliance is too cold
- Issue:
- Change the temperature setting to a more suitable setting.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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The outer surfaces of the fridge / freezer are wet
- Issue:
- Caused by condensation - dry the outer of the appliance carefully.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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The inner surfaces of the fridge / freezer are wet
- Issue:
- The door is opened frequently, or kept open too long. Caused by condensation - dry the inside of the appliance thoroughly.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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Excess frost and ice has built up inside the appliance.
- Issue:
- Check that the door has not been left open. Check that the door gasket is clean and undamaged.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Lec Fridge Freezer Repairs in London.
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REFRIGERATOR too cold
- Issue:
- Not set correctly for your conditions
- Advice:
- Adjust TEMPERATURE Control one setting lower
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REFRIGERATOR too warm
- Issue:
- Door opened often, large amount of food added or room temperature very warm
- Advice:
- Adjust TEMPERATURE Control one setting higher
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FREEZER too cold
- Issue:
- Not set correctly for your conditions
- Advice:
- Adjust TEMOERATURE Control one setting lower
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FREEZER too warm/too little ice
- Issue:
- Door opened often, or large amount of food added or very cold room temperature (can't cycle often enough) or heavy ice usage
- Advice:
- Adjust TEMPERATURE Control one setting
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
