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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Miele Fridge freezers

  • Product Types: Fridge Freezer

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Miele Fridge freezer Error codes

These error code explanations can help you diagnose a problem with your Miele Fridge freezer.

'F0' to 'F5'

'F0' to 'F5' appears in one of the temperature displays

Issue:
There is a fault.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Fridge Freezer Repairs in London.

SuperFrost

'SuperFrost' display reacts strangely

Issue:
When the 'SuperFrost' button is pressed, the compressor continuously runs but the display remains at the previously set temperature.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Fridge Freezer Repairs in London.

nA

'nA' appears in the temperature display of the freezer section

Issue:
The freezer compartment temperature has risen too high at some point during the last few days or hours because of a power cut.
Advice:
  • Press the buzzer OFF switch as long as 'nA' is shown in the display.
  • The temperature display will show the warmest temperature recorded in the freezer compartment during the power cut.
  • Depending on the temperature displayed, you should check the condition of food in the freezer. If it has defrosted or started to defrost, check that it is still safe to use and if so use it as soon as possible. Defrosted food may only be re-frozen after it has been reheated.
  • The warmest temperature will show in the display for about 1 minute.
  • The actual current temperature in the freezer section will then show in the display again.
  • After a power cut, the appliance will work at the last temperature setting.
If the problem persists, please arrange an engineer visit.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Dashes flash/light up in the temperature display

Issue:
The display will not show a temperature until the temperature in the appliance has reached the display range.
Advice:
Check the display again later.

Temperature display does not light up

Issue:
The appliance is not plugged in.
Advice:
Check that the appliance is plugged in and the fuse has not tripped.
If the problem persists, please arrange an engineer visit. We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The door display is blank

Issue:
  • The appliance is not switched on.
  • The appliance is not connected to the electrical supply.
  • Contact leading to machine door or door display defective.
Advice:
  • Switch the appliance on.
  • Check the appliance is connected to the electrical supply and switched on.
  • If the refrigeration circuit works and the in-cabinet display operates normally, the door display is defective.
If the problem persists, please arrange an engineer visit.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water filter indicator lamp is lit / flashing red

Issue:
The water filter must be changed.
Advice:
Change the water filter.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

SuperFrost

SuperFrost lamp flashes concurrently with the temperature display

Issue:
There is a fault.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Fridge Freezer Repairs in London.

Alarm

Alarm sounds and the freezer section temperature display flashes

Issue:
The freezer zone is warmer than the temperature selected. The freezer compartment door has been opened too frequently. This has caused the temperature inside the freezer compartment to rise or A large amount of fresh food has been put in for freezing and has caused the temperature to rise or A power failure occurred.
Advice:
As soon as the freezer compartment door remains closed for a longer period of time, the temperature will return to the temperature selected. No remedy necessary. After a short while, the temperature will rise again to the temperature selected. Once power has been restored to the appliance, the temperature will reach the temperature selected again.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

SuperFrost indicator is not lit up although the appliance is working

Issue:
The indicator light is defective.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Fridge Freezer Repairs in London.

Floor of the fridge compartment is wet

Issue:
The defrost water drain hole may be blocked.
Advice:
Clean the defrost water drain hole. This can be done using a straw, cable tie or pipe cleaner. For the location of the drain hole please refer to the 'Guide To The Appliance' section of the operating instructions.

Food freezes in the PerfectFresh zone.

Issue:
The temperature in the PerfectFresh zone is too low.
Advice:
Increase the temperature in the PerfectFresh zone. Ensure that you refer to the notes in the operating instructions for further details.

Frozen food is thawing because the freezer section is too warm

Issue:
The room temperature is lower than the ambient temperature for which the appliance is designed. This causes the cooling system to switch off for too long, resulting in the freezer zone temperature rising too high.
Advice:
Increase the room temperature to the minimum value stated in the operating instructions.

Ice deposits in fridge interior on a new unit

Issue:
The fridge door seal is not sealing properly because the appliance was installed incorrectly.
Advice:
It is important that the spacers are fitted flush with the sides of the housing unit. If the front edge of the spacer is not flush with the front, a kitchen fitter must be called to re-fit the appliance. For installation instructions please refer to the operating instructions.

Refrigerator does not cool well

Issue:
Air circulation inside refrigerator is impeded.
Advice:
Ensure unimpeded air circulation along the rear panel. Overloading can also affect the cooling function.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Temperature in the fridge or freezer compartment is too cold

Issue:
The temperature is set too cold. The SuperCool or SuperFrost function is switched on (LED lit up) which overrides the temperature control and allows the machine to get colder for when large amounts of food are going to be added into the fridge or freezer compartment. The doors are not properly closed. There is a technical fault.
Advice:
Set an appropriate temperature. Press the SuperCool or SuperFrost button to turn this function off. (LED goes out) Please allow at least 24 hours, especially the freezer section to settle back to the set temperature. Note; The SuperFrost function switches off automatically after 30 - 60 hours. The SuperCool function switches off automatically after 6 hours. Check that the doors close properly.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The built-under wine conditioning unit does not cool properly

Issue:
The air filter located behind the ventilation grille (see top figure) on the left side in the base area is dusty.
Advice:
Remove the air filter and vacuum both sides of the filter.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

The fridge or freezer section does not cool

Issue:
  • The appliance is not plugged in or has not been switched on.
  • The correct temperature has not been set.
  • There is a fault with the appliance.
Advice:
  • Please check that the appliance is plugged in and the fridge and or freezer section has been switched on. Set the correct temperature. Recommendations are 5ºC for the fridge and -18ºC for the freezer. Please refer to the operating instructions on how to set the correct temperature.
  • Note for fridges: Set the temperature to a slightly colder setting in summer months especially if loading with large amounts of food or switch on the supercool function at least 6 hours before loading with food.
  • Note for freezers: Switch on the super freeze function at least 6 hours before loading it with large amounts of fresh food.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Fridge Freezer Repairs in London.

Thick layer of ice in the freezer section

Issue:
The freezer compartment door is not properly closed. This leads to the compressor running continuously, causing ice build up.
Advice:
Defrost and then clean the freezer section. Ensure that the freezer section door is always properly closed.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Appliance does not switch off

Issue:
The safety lock has been activated.
Advice:
Deactivate the safety lock in accordance with the operating instructions. Then switch the appliance off.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Appliance is inoperative

Issue:
A technical defect.
Advice:
If possible, unplug the mains connection plug or switch off the appliance at the fuse box and leave the appliance disconnected for 1 minute. Then switch the appliance back on. Should the appliance still be inoperative, please arrange an engineer visit.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Compressor is switching on too frequently and operating for too long

Issue:
The ventilation openings in the plinth and in the housing unit at the top have been covered over or are blocked. The appliance door is opened too frequently. The compressor has to run for longer in order to maintain temperatures inside the appliance. A large amount of food has been put in at once for keeping fresh or for freezing. The compressor must run more often to cool the food. The door cannot be closed properly. There is a thick layer of ice in the freezer section.
Advice:
Ensure unimpeded air circulation. Check that nothing is obstructing the door from closing. If necessary, adjust the door in accordance with the operating instructions. If necessary, defrost the freezer section.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Condensation forming on the shelves in the fridge

Issue:
Fruit and vegetables are stored unpacked in the fruit vegetable containers. Hot food has been placed in the fridge.
Advice:
Some fruits and vegetables are not suitable to store together, for further details, please refer to the operating instructions. Please allow food to cool down before placing in the fridge.
We offer fixed price Miele Fridge Freezer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Fridge freezer engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633. Coverage Area (Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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