Miele Domestic Appliances

Miele products are innovative and inspiring thanks to their structured designs.

Appliance Manufacturer & Brand Information

Miele is one of the oldest appliance brands being founded in 1899 by Carl Miele and Reinhard Zinkann and going on to produce its first washing machine in 1911. Today the company is still privately owned and mostly produces all its own appliances, one of the few remaining manufacturers to do so.

Miele have always been obsessed with the quality of their products, favouring quality over price reductions unlike most every other manufacturer in the industry although, recently, there has been some compromise seemingly being made on Miele's lower range products. Quite how true this is only time will tell but Miele do try to live up to their motto of "Immer Besser" or, "Forever Better".

As far as we know (Miele are very cloak and dagger on some things) the refrigeration range is actually produced by a company called Liebherr for Miele although Miele, again as far as we know, do not produce appliances for any other manufacturer.

Miele's fandom in the industry is almost legendary with many retailers and repairers swearing that they are the best machines in the world and, that is probably partially true. But, it is based largely on Miele's reputation and the fact that there is little competition out there in the same league as Miele in terms of quality. However Miele's Achilles Heel is on the servicing side where they fall down miserably on pricing and transparency.

You won't get Miele appliances cheap, if you want a cheap machine then I'm afraid you will have to look elsewhere. What you will get is s superbly engineered appliance that is built to be durable and last, regardless of the type.

It is argued that it is actually a false economy to buy a poorly built appliance and, we would agree with that and urge you to look at it as an investment

So on the whole, very well built with good performance, but servicing costs are where Miele fall down (see below).

Recently however Miele has been offering a ten year parts and labour warranty on selected appliances as a promotion. What terms or restrictions there are on this warranty we do not know, the guarantee is underwritten by Miele themselves.