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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Neff dishwasher

  • Product Types: Dishwasher

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

E01

Fault with the motor controller

Issue:
This error indicates that you need to replace the power module because the motor controller has either stopped working or is malfunctioning.
Advice:
...

E09

There is a problem affecting the temperature

Issue:
There is a fault with the heating circuit due to overheating
Advice:
...

E15

There is no water in the dishwasher

Issue:
This error means that it is likely that the machine be experiencing a very small leak, leading the water to collect in the base plate at the bottom of the machine. Once this water has collected, it triggers a Styrofoam float in the base, which then activates a microswitch, which then turns off the water inlet on the machine, triggering the E15 error code.
Advice:
...

E22

There is residual water remaining in the dishwasher’s sump pump

Issue:
There is residual water remaining in the dishwasher’s sump pump
Advice:
Check the pump for a blockage, and the machine’s filter as it may be dirty, particularly if it is functioning with a noticeable amount of grease or other build-up.

...

The appliance does not start.

Issue:
The mains fuse has tripped. The appliance plug has not been inserted. The appliance door has not been shut properly. The tap has not been turned on.
Advice:
...

“Check water supply” display lights up

Issue:
Tap turned off or calcified. Water supply interrupted. Filter in the water supply blocked. Supply hose kinked. The waste water pump is blocked.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Dishwasher Repairs in London.

Water is left in the appliance at the end of the program.

Issue:
The waste water hose is blocked or kinked. The waste water pump is blocked. The filters are blocked. The programme has not yet ended. Wait until programme ends (digital display indicates 0) or implement the “Reset” function.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Dishwasher Repairs in London.

Unusual amount of foam is created

Issue:
Normal washing up liquid has been poured into the rinse-aid container. Remove any spilt rinse aid with a cloth as it could otherwise lead to excessive foaming during the next washing cycle.
Advice:

Appliance stops suddenly while washing is taking place

Issue:
Cut in electricity supply to appliance. Water supply has been interrupted. Implement the “RESET” function.
Advice:

Knocking sound can be heard while washing is taking place

Issue:
A spray arm is knocking against the dishes inside the appliance.
Advice:

Rattling sound can be heard while washing is taking place

Issue:
Crockery has not been stacked properly inside the appliance.
Advice:

Indicator lights flash after the programme has started.

Issue:
No programme selected.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Dishwasher Repairs in London.

Lid in detergent compartment cannot be closed

Issue:
Detergent compartment has been overfilled. Mechanism is clogged with remnants of detergent. Indicator lamps do not extinguish after washing has finished.
Advice:

Indicator lamps do not extinguish after washing has finished

Issue:
Main switch is still set to ON.
Advice:

Remnants of detergent stuck inside dispenser

Issue:
Compartment was damp when it was filled up with detergent. Compartment must be dry before detergent is added.
Advice:

Knocking sound coming from inlet valves

Issue:
This is caused by the way the water pipes have been laid and it has no effect upon the way the appliance functions. There is no remedy for this.
Advice:

Dishes, cutlery, etc. have not been dried

Issue:
Selected programme did not include drying function. Amount of rinse-aid was set too low. Items were removed from dishwasher too soon.
Advice:

Glasses have a dull appearance

Issue:
Amount of rinse-aid was set too low.
Advice:

Traces of rust on cutlery

Issue:
Cutlery is not sufficiently rustproof. Salt content in washing water is too high. Lid on salt container is not screwed tight. Too much salt was spilt while filling container.
Advice:

Arrange a visit from an Appliance engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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