Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Samsung Dishwasher WaterWall Model Error Codes
These error code explanations can help you diagnose a problem with your Samsung Dishwasher WaterWall Model.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
tE
Thermistor (temperature sensor) defective
- Issue:
- Unplug the dishwasher and reconnect any loose wires on the on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the main power board assembly (PBA).
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
HE1
Heater failure
- Issue:
- Unplug the dishwasher and check the wiring connections on the heater. Replace the heater if it’s damaged. If the heater is okay, replace the main PBA.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
HE
Water temperature too high
- Issue:
- Unplug the dishwasher and reconnect any loose wires on the on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the heater.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
bE2
Stuck button on the control panel
- Issue:
- Press all the buttons on the control panel to attempt to free the stuck key. If the key remains stuck, replace the control panel.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
bE3, AE, 3E or AE6
Communication failure
- Issue:
- Unplug the dishwasher and reconnect any loose wires on the main PBA and the control panel. Replace the main power board or the control panel if damaged.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
LE
Water leak detected
- Issue:
- Check for a water leak under the dishwasher. Examine the hoses, drain pump and tub. Replace any leaking components.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
OE
Water overflow detected
- Issue:
- Unplug the dishwasher or shut off the house circuit breaker for the dishwasher to disconnect electrical power. If water continues to fill the tub, replace the water inlet. If filling stops when you disconnect power, replace the main PBA.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
1E
Low water level
- Issue:
- Empty dishes that filled with water and restart the cycle. Adjust the leveling feet if the dishwasher isn’t level. Reconnect any loose wires on the wire harness for the water level sensor. Replace the wire harness if damaged. If the wire harness connections are okay, replace the water level sensor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
4E5
No water detected in the tub after starting the dishwasher
- Issue:
- Fully open the water supply cut-off valve for the dishwasher. If the valve is already open, unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the water inlet valve. If the inlet screen is clogged, replace the water valve—don’t just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the water inlet valve and secure any loose connections. If the water valve won't open when activated, replace it.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
9E1
High or low voltage supply
- Issue:
- Have an electrician check the voltage supply for the dishwasher and resolve any problems.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
7E
Water wall vane motor error
- Issue:
- Remove the packing tape on the water wall vane if not removed during installation. Reconnect any loose wires on the water wall vane motor and vane sensor. Replace the wire harness if damaged. Replace the water wall vane motor or vane sensor if defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Dishwasher Repairs in London.
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