Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Smeg Induction Hobs Error codes
These error code explanations can help you diagnose a problem with your Smeg Induction Hobs.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Er00
No Errors
- Issue:
- Only internal
- Advice:
- This is normal, no remedy required.
Er01
Main switch does not drop off
- Issue:
- After expiry of a period of time, the control system normally switches off the main switch. The relay has not dropped off within 30s.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er02
Test RAM not correct
- Issue:
- Unauthorised change of constants in RAM - On diagnosis: RAM write / read error
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er03
Key Time Out (not indicated)
- Issue:
- Unauthoriesd auction of key for longer than x seconds.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er04
SCI
- Issue:
- Incorrect call-up of internal test routine.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er05
Program counter in invalid range
- Issue:
- Program counter of the control module is outside the program triggering a reset.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er06
Heat indication limit reached
- Issue:
- External heat detection contacts fail to reopen after a period of time
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er07
Time Out EEPROM
- Issue:
- Reading operation with EEPROM took too long
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er08
Wrong cooking power level
- Issue:
- Cooking power level not '0' for switched off cooking zone or cooking power level was not between '1' and '9'
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er09
Dual circut wrong
- Issue:
- Dual circut switched on although the cooking zone was off
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er10
Programme items check
- Issue:
- Too many, or too few, programme parts per programme run were worked off
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er11
Stack overflow
- Issue:
- Maximum stack size exceeded
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er12
Relay port not idential with copy
- Issue:
- The signals for the relay not identical with a backup copy in RAM
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er13
EEPROM does not contain any valid data
- Issue:
- Data loss in EEPROM
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er14
EEPROM not recordable
- Issue:
- EEPROM defective
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er15
Reset by software watchdog
- Issue:
- Reset by software watchdog
- Advice:
- …
Er16
PSD: Oscillator frequency
- Issue:
- During diagnosis, not all oscillators of the electronic pan detection oscillate with the pre-set frequency.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er17
Periphery: interruption
- Issue:
- During diagnosis, a level was detected at a port which, beause of its terminating resistance, should not be present
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er18
Periphery: short circut
- Issue:
- During diagnosis, a connection to an adjucent port pin entdeckt.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er19
Heat detection contacts interrupted
- Issue:
- External detection contacts are open after a period of time
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er20
ROM check sum incorrect
- Issue:
- ROM check sum incorrect
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er21
Over tempreture
- Issue:
- During diagnosis an overtempreture was detected
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er22
Key not recognised
- Issue:
- During diagnosis, a (requested) key was not recognised during a given period of time, or a hardware fault was recognised.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er23
PWM
- Issue:
- PWM frequency for relay not within valid limits
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er24
…
- Issue:
- …
- Advice:
- …
Er25
Secondary voltage of mains supply circut ti high (primary>300V)
- Issue:
- Secondary voltage of mains supply circut ti high (primary>300V)
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er26
Relay voltage too high when switched off (set value: 0V)
- Issue:
- Relay voltage too high when switched off (set value: 0V)
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er27
Heat sink sensor
- Issue:
- Short circut or broken
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er28
Electronic pan detection parameter
- Issue:
- Transfer to ASIC not OK
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er29
Cooking zone assignment
- Issue:
- Assignment of TC keys to cooking zone not OK
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er30
EEPROM
- Issue:
- Data not plausible ( see also Er13 and Er14)
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er31
Invalid variant recognition
- Issue:
- Invalid variant recognition
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er32
2-/4-x-induction
- Issue:
- Wrong induction module connected
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Er33
Synchronising pulse (mains zero voltage) absent
- Issue:
- Synchronising pulse (mains zero voltage) absent
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Smeg Hob Repairs in London.
Fixed Price Smeg Repairs
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