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Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Whirlpool Fridge Freezer

  • Product Types: Fridge Freezer

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Whirlpool American Fridge Freezer Fault Codes

Code 01

Check water dispenser

Issue:
Water dispenser not working - Check the water fill valve connections then the water valve itself and if both are okay it's probably the main control board that's at fault.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 02

Check damper and triac for damper

Issue:
Air damper stuck or doesn't connect - The air damper is a motorised baffle unit that allows cold air to be drawn from the freezer into the fridge. It will either be this one or look very similar but there are a few of these used across the range of Whirlpool US fridge freezers so it may be worth checking with the 12NC number to make sure you get the correct one. If the connections are okay and the damper tests fine it will likely be the main control board that is faulty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 03

Check condenser fan

Issue:
Evaporator or condenser fan not working or detected - Check all connections to the fan motors and check the fans, if faulty, replace. If the connections and fans are okay it will likely again be a control board faulty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 04

Check condenser fan

Issue:
Evaporator or condenser fan not working or detected
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 05

Check freezer sensor

Issue:
Temperature sensors cannot be read - Check all connections and sensors are operating correctly. The sensor that does give trouble, often along with the main control PCB at the same time, is this one, the freezer defrost thermostat. Again, please do check that this fits to your particular model as there are a few different ones used but that's the most popular one by a long way. If all connections are good and sensors are okay then the main control board is possibly faulty.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 06

Check fridge sensor

Issue:
Temperature sensors in fridge section cannot be read
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 07

Check defrost heater

Issue:
Defrost heater not working or detected - This can be the defrost heater itself, the wiring or the main board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

Code 08

Main control board is faulty.

Issue:
Main control board is faulty. Triac Q3 on main control PCB damaged, damper running continuously
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

d

Air damper stuck or doesn't connect

Issue:
The air damper is a motorised baffle unit that allows cold air to be drawn from the freezer into the fridge. It will either be this one or look very similar but there are a few of these used across the range of Whirlpool US fridge freezers so it may be worth checking with the 12NC number to make sure you get the correct one.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

C

Fridge sensor failure

Issue:
The fridge sensor rarely gives trouble in these models and, to date, we've not had to use one.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

C

Freezer sensor failure

Issue:
This is slightly different. The sensor that does give trouble, often along with the main control PCB at the same time, is this one, the freezer defrost thermostat. Again, please do check that this fits to your particular model as there are a few different ones used but that's the most popular one by a long way.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

CF

Communication error between main control board and user board

Issue:
This can be the wiring but, usually, it's one of the two PCBs that have failed, usually the main rear one.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

--

Temperature inside the freezer is greater than -11˚C

Issue:
Multiple causes for this error code. Usually however it will be a fault with the evaporator fan, compressor fan or the compressor itself.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

- 7

Black out over temperature - alarm engaged

Issue:
Over voltage warning, a problem with the electrical supply. Pressing the alarm reset will clear it usually.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

d

Air damper is stuck

Issue:
Unplug the refrigerator and examine the air damper that controls air flow from the freezer compartment to the refrigerator compartment for damage. If the air damper is broken, replace it.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

C

C on the refrigerator display / Refrigerator compartment thermistor (temperature sensor) failure

Issue:
Unplug the refrigerator and reconnect the refrigerator thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the refrigerator compartment thermistor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

C

C on the freezer display / Freezer compartment thermistor failure

Issue:
Unplug the refrigerator and reconnect the freezer thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the freezer compartment thermistor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

CF

Communication failure between main control board and user interface control

Issue:
Unplug the refrigerator and check the wire harness connections on the user interface control and the main control board. Reconnect any loose wires. If the wire harness connections are okay, replace the user interface control. If the problem persists, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

-8

18 degrees F (or -8 degrees C) temperature reading on the freezer display / Over-temperature condition

Issue:
Make sure that the refrigerator power cord is plugged into the electrical outlet securely. The over-temperature condition is often caused by a power failure . Press the freezer temperature keypad to reset the freezer temperature display once the freezer cools to its normal temperature.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

AL01

Not working temperature sensor

Issue:
Not working temperature sensor in the refrigerating chamber;
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

AL02

Faulty NTC temperature sensor

Issue:
Faulty NTC temperature sensor
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

AL03

Breakage sensor the temperature in the freezer

Issue:
Breakage sensor the temperature in the freezer
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

CF

No communication between control Board and display

Issue:
No communication between control Board and display.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Fridge Freezer Repairs in London.

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Book online or give us a call on 0208 226 3633

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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

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