Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
E11
Difficulty in filling during wash phase
- Issue:
This is usually your basic filling error so the usual should be checked, that the water supply is switched on and then onto the water fill valves.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E13
Water leakage detected
- Issue:
This is only applicable where a leak detection system is fitted.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E21
Difficulties in draining, drain error
- Issue:
Basic drain error, check the drain pump filter is clear and also the drain pump is actually working.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E23
Malfunction of drain pump triac
- Issue:
This refers to the triac that controls the pump function on the main controller.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E24
Sensing circuit of the component (triac) that controls the drain pump faulty
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E33
Incongruous between closure of anti-boiling and 1st level contacts of pressure switch
- Issue:
This is a pressure switch or sensor fault and we would not recommend you attempt to DIY this fault.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E35
Water level too high
- Issue:
Again, water pressure system fault and again, we wouldn't consider this to be a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E36
Sensing circuit of anti-boiling pressure switch faulty
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E37
Sensing circuit of 1st level pressure switch faulty
- Issue:
As above
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E39
HV sensing circuit of anti-overflow pressure switch faulty
- Issue:
As Above
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E40
Door open, door interlock, wiring or main PCB
- Issue:
Usually a door lock that's faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E41
Door open
- Issue:
Close the door!
- Advice:
- …
E42
Problems with aperture of the door
- Issue:
Pretty much the same as E40 and E41 fault codes.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E43
Problems with the triac which actions the door interlock
- Issue:
Again, this refers to the triac on the electronic controller and you should seek an engineer as it is not a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E44
Door closure sensing circuit faulty
- Issue:
As E40, E41 and E42.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E45
Problems with the sensing circuit of the triac that actions the door interlock
- Issue:
As E43.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E51
Motor power triac short-circuited
- Issue:
Yet again, this refers to the triac on the electronic controller and not a DIY job.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E52
No signal from the motor tachometric generator
- Issue:
Tacho coil on the motor is most probably faulty. This coil reads a magnet as the motor turns to detect the speed that the motor is spinning at and this in turn allows the electronic controller to set the motor to revolve at different speeds for the various program options.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E53
Problems with the sensing circuit of the triac which powers the motor
- Issue:
Another one that is a fault being reported on the electronic controller and not a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E54
Motor relay contacts sticking
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E61
Insufficient heating during washing
- Issue:
Usually a heater failure but possibly the thermostat or NTC temperature sensor or wiring to either.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E62
Overheating during washing
- Issue:
As above only the heater will likely be okay.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E66
The contacts of the heating element power relay are always closed
- Issue:
Another one that requires an engineer, not a DIY repair.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E71
NTC washing sensor faulty
- Issue:
Self explanatory but do also check the wiring to the temperature probe.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E82
Error in reading the RESET/OFF position of the programme selector
- Issue:
Another non-DIY one, you will need an engineer.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E83
Error in reading the programme selector code
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E93
Incorrect machine configuration
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E94
Incorrect configuration of washing cycle
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E95
Communications error between microprocessor and the EEPROM
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E96
In congruence between control panel version and configuration data
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
E97
In congruence between selector version and configuration data
- Issue:
As above.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EA1
Drum positioning system (DSP) faulty (top-loaders only)
- Issue:
Not really used in the UK, more for European top loading models.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EB1
Incorrect mains frequency
- Issue:
Check mains supply, you may require an electrician to do this for you.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EB2
Mains voltage too high
- Issue:
Check mains supply, you may require an electrician to do this for you.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
EB3
Mains voltage too low
- Issue:
- Check mains supply, you may require an electrician to do this for you.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Washing Machine Repairs in London.
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