What if your service engineer cannot repair the appliance?

In the event that your appliance is deemed to be beyond economical repair, you only need to pay the £40 disgnostic charge.

If we are unable to repair your product due to parts being obsolete/unobtainable or the product is simply uneconomical to repair then you will be charged the diagnostic / administration fee, which is £40. Any parts fitted will be refunded or not charged for after removal. You will receive a discount off of a new appliance to the value of half the labour rate paid when purchased with a service Installation.

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