Dishwasher and laundry appliances

Before you order, check:

Connections

• Ensure your waste pipe, water supply and electricity connections are no more than 1m away from where the appliance will be.
• For freestanding appliances, ensure you have a 13 amp 3 pin plug socket for connection.
• Unless it's a condenser tumble dryer, ensure there is an existing vent near the intended location.

Dimensions

• Ensure the appliance fits in your chosen location.
• For integrated or semi-integrated installations, make sure your kitchen units are able to house the new appliance - we do not offer carpentry work to modify units.

Before the engineer arrives:

• For installation, please drain your current appliance.
• For disposal, please drain your current appliance. If you aren't using our installation service, please also disconnect your current appliance.
• Identify where the mains water switch is in your home - check you can switch it off.

Exclusions

• Installation, disposal and recycling services aren't available if you select next day delivery for your appliance.
• If the product is coming directly from a supplier, installation isn’t always offered online. However, you can check if the service is available by calling 0345 017 0803 to purchase.

*Additional information

• For safety reasons, the installation cannot be in a bathroom, toilet or an unheated outbuilding.
• If your water connection valve is seized due to limescale, we cannot fix this and you may need to source your own plumber.
• We can only install if there is adequate water pressure for the appliance.
• We are unable to offer installation to certain postcodes – see coverage areas.
• Our installation and disposal services are subject to availability.
• We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

Disposal Charges

We'll take care of the heavy lifting for you and dispose of the old appliance responsibly

Knowledge base - Informations regards appliance installation and disposal

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